I am being told I need a wpa2 password to login to wifi. .

I am being told I need a wpa2 password to login to wifi.  The business where I am has a strong wifi And I'm using the correct password. Others here are able to log on. Why can't I? Brand new MacBook Air/snow Leopard. Any ideas? Thanks.

Brand new MacBook Air?
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

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