I am bought creative cloud but suddenly I found that some of them says trial on it why is that?

I am bought creative cloud but suddenly I found that some of them says trial on it why is that?

sign out and then back in to your cc desktop app using the same adobe id used to subscribe, You are no longer signed into your Creative Cloud applications

Similar Messages

  • I bought creative cloud, but it still keeps in trial version

    I bought creative cloud, but it still keeps in trial version. and I click "Join Now" on photoshop startup window, it will forward me to buy creative cloud. I can't find any place for register or enter serial code, I don't know how to do, please help! Thanks!

    I tried to find it everywhere and don't see "license this software", I m using Mac OS X 10.9.5

  • I am trying to upgrade my Creative Suite 5 to Creative Cloud but am being told that I do not qualify for the upgrade, does anyone know why?

    I am trying to upgrade my Creative Suite 5 to Creative Cloud but am being told that I do not qualify for the upgrade, does anyone know why?

    If you have the Education version you do not qualify due to the LARGE Education discount

  • I installed creative cloud but cannot install apps, i.e., Acrobat ProXl says files are corrupt

    I installed creative cloud but cannot install apps, i.e., Acrobat ProXl says files are corrupt.  Each app says the same thing.

    the cc desktop app installed without error?
    if yes, what are you clicking to see that corrupt file message?

  • I bought creative cloud a few days ago - all apps show up as trial versions - is this normal?

    I bought creative cloud a few days ago - all apps show up as trial versions - is this normal?

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  • I just used a creative cloud , but the thing is that all the apps are trial . Did I buy a trails?

    I just used a creative cloud , but the thing is that all the apps are trial . Did I buy a trails?
    if that is Tell me how Am I going to get my money back
    thanks .

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I bought Creative cloud but it's not complete?

    I bought creative cloud on my school website and I got a code for it. I filled everything in but I got every program I only have Bridge CC, Edge code cc, edge inspect cc, edge reflow cc, exchange panel, extendscript toolkit cc, extension manager cc, gaming sdk 1.3, scout cc & touch app plugins. And they were saying on the website that should have got all of those:
    Adobe Acrobat Pro XI
    Adobe After Effects CC en CS6
    Adobe Audition CC en CS6
    Adobe Behance
    Adobe Bridge CC
    Adobe Dreamweaver CC en CS6
    Adobe Edge Animate CC
    Adobe Edge Code CC (preview)
    Adobe Edge Reflow CC (preview)
    Adobe Encore
    Adobe Extension Manager CC
    Adobe ExtendScript Toolkit
    Adobe Fireworks
    Adobe Flash Builder Premium Edition
    Adobe Flash Professional CC en CS6
    Adobe Gaming SDK
    Adobe Illustrator CC en CS6
    Adobe InCopy CC en CS6
    Adobe InDesign CC en CS6
    Adobe Media Encoder CC
    Adobe Muse CC
    Adobe Photoshop CC en CS6
    Adobe Photoshop Lightroom 4 of 5
    Adobe Prelude CC en CS6
    Adobe Premiere Pro CC en CS6
    Adobe Scout CC
    Adobe SpeedGrade CC en CS6
    Can somebody help me what I can do about this?

    Without proper system information and other technical details nobody can tell you anything.
    Mylenium

  • I bought creative cloud just now and have only the option of "TRY" and not "Install"-why?

    i bought creative cloud just now and have only the option of "TRY" and not "Install"for  photoshop, after effects and Illustrator -why?

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • I bought Creative Cloud but I did not receive my license number

    Hello,
    I bought CC  but I have not received my license number by email. How long have I to wait for it? or what have I to do to receive it?
    thanks.

    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership. I mam unable to find any CC order placed under your Adobe Email provided here.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,
    Rajshree

  • I bought creative cloud but it's not showing up in my account

    I noticed the sale on at the moment and thought it was about time to move on from CS2 and get with the times.
    I went through the process of signing up with my university email to make an adobe account, filled in my payment details and received an email order confirmation for a yearly prepaid subscription. I installed the creative cloud app and installed a few of the different programs to check them out, but when I run them I'm told they're all trial versions, and I need to enter a serial number to register them.
    Ok, I thought, where do I find that? A quick bit of googling showed me I should be able to find them at https://www.adobe.com/account/my-products-services.edu.html so I headed over, but lo and behold, apparently I don't have a subscription! The whole thing is empty.
    Can someone check and see if there's a problem with my order or my account? I'm a little concerned by it, as RM585 isn't exactly a small sum of money, I'd hate to have had it sucked out of my card and received nothing in return.

    For anyone with similar problems that comes across this, here's what happened next ...
    Following the link from kglad, I entered a chat with an Adobe rep, who checked my account and then forwarded me to a technical rep.
    The technical rep had me copy/paste my hosts file into the chat and empty it. After a minute he said there was nothing in it that should conflict and I can put it back to how it was (so I did).
    Next up I was asked to close the cloud app and go to the "%localappdata%/Adobe/OOBE" folder (windows machine, not mac, so YMMV). There I was instructed to delete opm.db and then re-open photoshop (the tool I was first trying to get running). It worked perfectly after that and I have since installed a whole bunch of stuff.
    Thank you kglad, and thank you Adobe reps Waseem and Bhagawan.

  • I bought Creative Cloud, but can't use Illustrator because it says I need a serial number.

    I've read that my account should activate after signing in, but it doesn't work for me. What do I do?

    @350125 -
    Here are several trouble-shooting methods that should get the applications activated again by your Adobe ID:
    A. Follow steps 4 and 5 of http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html:
    Launch the application.
    Click the License This Software button.
    See your Adobe ID in the dialog and click the Sign In button.
    B. Use the Adobe Application Manager to install a different application to trigger activation using your Adobe ID.
    C. If one application launches without asking for a serial number but another does, then from the application that is activated choose Help > Deactivate from the menu. Relaunch and activate either application.
    D. Re-install the Adobe Application Manager from here: http://www.adobe.com/applicationmanagerpatch/index.html. Then launch the application again.
    If none of these methods resolve the issue then provide:
    Your operating system version.
    The following three log files: PDApp.log, amt3.log and oobelib.log.
    Email this information to [email protected].
    Getting the log files on Windows:
    Open the Command Prompt.
    Type mkdir Desktop\logs and press Enter. This will create a folder called logs on your Desktop.
    Type copy %temp%\PDApp.log Desktop\logs\PDApp.log and press Enter. This will copy the file PDApp.log to the folder logs.
    Type copy %temp%\amt3.log Desktop\logs\amt3.log and press Enter. This will copy the file amt3.log to the folder logs.
    Type copy %temp%\oobelib.log Desktop\logs\oobelib.log and press Enter. This will copy the file oobelib.log to the folder logs.
    Zip the folder logs using a Zip program like 7-Zip (available from http://www.7-zip.org).
    Getting the log files on Mac OS X:
    Open the Terminal (located in the Utilities folder under Applications).
    Type mkdir ~/Desktop/logs and press Enter. This will create a folder called logs on your Desktop.
    Type cp ~/Library/Logs/PDApp.log ~/Desktop/logs/PDApp.log and press Enter. This will copy the file PDApp.log to the folder logs.
    Type cp /tmp/amt3.log ~/Desktop/amt3.log and press Enter. This will copy the file amt3.log to the folder logs.
    Type cp /tmp/oobelib.log ~/Desktop/oobelib.log and press Enter. This will copy the file oobelib.log to the folder logs.
    Type tar -czf ~/Desktop/logs.tgz ~/Desktop/logs and press Enter. This will create the file logs.tgz on the Desktop. You can safely ignore the message: tar: Removing leading '/' from member names.

  • LR is part of a Creative cloud but it asks still for a serial number or trial version (counting down)

    Installed on a new computer as the problem on the top

    Check the "MORE LIKE THIS" on the right you should be able to find the correct solution

  • I bought license for adobe creative cloud but i can't use any of the programs. I already used the 30 days trial and after that i couldn't use a single one of the programs. can anybody help me...

    I bought license for adobe creative cloud but i can't use any of the programs. I already used the 30 days trial and after that i couldn't use a single one of the programs. can anybody help me...

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Bought Creative Cloud Student. Download went fine. But! Before buying I still had some time on the "trial period" left.

    Bought Creative Cloud Student and download went fine. But! Before buying I still had some time on the "trial period" left. 
    So now when the trial period has expired I cannot use the creative clouds apps (illustrator, photoshop etc) despite the fact that
    I have payed for the "Creative Cloud student" offer?
    What has happened and what should I do?

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I have bought creative cloud subscription but it will not download app onto y desktop

    i have bought creative cloud subscription but it will not download app onto my desktop.
    Can anyone help me?

    We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
    Mylenium

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