I am clicking on an option that should open an atachment but its doing nothing

I am clicking on an option on a file that should open up a different attachment or page but its doing nothing

Please give us more details. Please give us the software you are using, your OS, and the specific details. Screenshots would be helpful to show us exactly what you are clicking on.

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A new tab is opening when I click anything on a page. Options that should open within the same window are opening in a new tab. How do I fix this?

I am currently using 16.0.2. I just did the update a day or two ago. Suddenly today, when I click anything on the page, it opens in a new tab. Just moving through the wizard options to get to this point in submitting this issue opened 7 tabs. How do I fix this? I only want new pages to open in new tabs. If I select 'Next Page' or perform a google search, I don't want a new tab to open. This is getting ridiculous. It's the third time this has happened.....always happens after an update from you guys.....and I can never find the fix in your support pages, and have to submit a question.

This issue can be caused by an extension that isn't working properly.
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I receive text messages that should include a hyperilnk but it does not show.

I receive text messages that should include a hyperlink for google map. For a while it was working fine. All of the sudden the link doesn't show in the message anymore. I thought they had stopped sending them but comparing the same message with another phone, the link was in that one.
Am I missing a setting or was anything changed with the upgrades that I don't see the links anymore?
Any help is greatly appreciated.

Sorting and rearranging bookmarks - Firefox (and working with bookmarks) http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox   
*SortPlaces sorts ALL of your bookmarks in 3-6 seconds, suggest not doing automatic sorting https://addons.mozilla.org/firefox/addon/sortplaces/
*Go Parent Folder locate the Bookmark folder for a Bookmark in Bookmarks search results https://addons.mozilla.org/firefox/addon/go-parent-folder/
*'''Show Parent Folder''' adds a column to the Library List ("Ctrl+Shift+B" > View menu) https://addons.mozilla.org/firefox/addon/show-parent-folder/ 
After installing "Show Parent Folder" add the "Parent folder" column by double-clicking on any column header in the Library List, you cannot sort on the "Parent folder": column, and you should go to the extension's options and turn on "Show folder hierarchy".

I am trying to install a language disc. I clicked on the installer. It ran for a long time without installing. I click stop installing and it says it is stopping but is doing nothing. I am unable to eject the disc or stop anything.

I am trying to install a Portugese language disc. I clicked on the installer icon and it said it was installing, but it ran forever without doing anything. I clicked "stop installing" and it says "stopping", but it is doing nothing. I am unable to eject the disc or do anything because it says an operation is in progress.

Please provide some info on the disc, where it comes from, who made it, etc. Also tell us what version of OS X you are running.

Whenever I click on a link that should open in a small window, it doesn't open. Help?

For example, if I click on an icon to log-in, normally a box will pop up so I can type in my password and username, but ever since the latest upgrade, that window won't open.
I added the troubleshooter add-on and will restart my firefox, hopefully it will work.

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Can someone help me understand why the search engine will not do anything when I click the search icon or press enter, and why new windows won't open when I click on a link that should open one?

When I type something in the search engine at the right hand corner of the screen it will not allow the search to take place. What I mean is I either click the icon or press enter and nothing happens. I would understand it better if it at the very least gave me a error message. I have also noticed that things like the opening of a new window via a link will not work. An example is I was just on www.walmart.com and when I clicked on an image in order to see a larger one no window opened. I also recently noticed that when I had a lot of tabs open the shortcut menus and menus in general did not load completely or really at all keeping me from saving the pages as bookmarks. I know this could be from low internet speed, a lot of tabs etc..., but I've had many more tabs open than I had then and it worked. Plus all I did was delete or close one tab and suddenly it worked. I then recovered the tab and it still worked even though I was back at the original amount of tabs. I have the latest version of firefox, not counting the beta, and I don't know of any way to solve the two main problems.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Moving tabs from one window to another makes the new window vanish. I have hot corners enabled so when I move up to the right corner of my display I can see all my open windows but when I click on the tab that I moved to make it its own window it vanishes

Moving tabs from one window to another makes the new window vanish. I have hot corners enabled so when I move up to the right corner of my display I can see all my open windows but when I click on the tab that I moved to make it its own window it vanishes

I came up with an alternative solution.
Instead of actually trying to move the JInternalFrame from one JDesktopPane to another, I added a single, maximized JInternalFrame to the left side. When one of the right side frames is to be docked, I merely copy its ContentPane to the single JInternalFrame on the left, set the original to be non-visible, and adjust the properties of the JSplitPane to make the "docked" frame appear.
When the "close" button on the docked frame is pressed, I simply undo this procedure to "undock" the frame and redisplay it on the right-hand side (with its content intact from the docked frame, but in its original position).

I am trying to set up my new ipad. I am at the Wi-Fi part. I have clicked on the network that we use at home but it isn't connecting.

I am trying to set up my new ipad. I am at the Wi-Fi part. I have clicked on the network that we use at home but it isn't connecting. At first there was an IP Address, a subnet Mask and the DNS. Now I just have the DNS showing. I am not sure what to do next?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I am working through a tutorial based on Illustrator CS6, but I am using CS5. The tutorial requests that I open "Image Trace" but I don't see this function on CS5... please could you advise what the equivalent tool would be? Thank you!

I am working through a tutorial based on Illustrator CS6, but I am using CS5. The tutorial requests that I open "Image Trace" but I don't see this function on CS5... please could you advise what the equivalent tool would be? Thank you!

I think in CS5, it was called "Live-Trace." Whatever it's called, it should become available on the options panel (the context-sensitive control panel at the top) when you select a trace-eligible raster image on your artboard.

I change ISP and use ms explorer to set on to new ISP. Internet options has the new ISP address but Firefox does not pick it up and is still using the old ISP. Can find no way to set firefox to new ISP. How do i do it?

I changed ISP and used ms explorer to set up on to new ISP. Internet options has the new ISP address but Firefox does not pick it up and is still using the old ISP address. Can find no way to set firefox to new ISP address. How do I do it? edit

-> Tap ALT key or press F10 to show the Menu Bar
-> go to Tools Menu -> Options -> Advanced -> Network -> Connection section -> click '''Settings...''' button -> change these settings in accordance with Internet Options settings that work on MS Internet Explorer -> click OK
Check and tell if its working.

Media browser should open a folder, but stucks, and giving an endless spinning ball

media browser should open a folder, but stucks, and giving an endless spinning ball. How can I reset at startup Pages?

What have you got in the folder?
It may simply be large and numerous, with possibly graphics that need to be converted like .eps, .ai, .bmp etc and it takes time to open, particularly if you don't have enough memory on a slow machine.
Peter

Firefox does not trust a particular secure website that I know is secure but it does trust other secure websites

Firefox does not trust a specific secure website that I know is secure, but it does trust other secure websites. Also, Internet Explorer trusts this website and Firefox on another computer trusts this same website. When I try to connect Firefox tells me that it does not have a valid certificate (even though I know one exists) and that I would have to make an exception to connect. Is there some way I can correct this and get the proper certificate into this particular Firefox program?

Can you post a link to that website?
It is possible that the server doesn't send a required intermediate certificate.
Firefox stores intermediate certificates that servers send for future use, so if you have visited a website that has send such a certificate then you won't see an error if you visit a server that doesn't send that intermediate certificate.
You can inspect the certificate chain via a site like this:
*http://www.networking4all.com/en/support/tools/site+check/
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer.
You can see more Details like intermediate certificates that are used in the Details pane.

Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6". Where can I find it? Thanks for

Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana

Prompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium

I have files that will open in Quicktime, but not itunes. Anyone that can help me, please

I have files that will open in Quicktime, but not itunes. Anyone that can help, please?

run the MP3's by MP3 Validator and see what happens.

I installed firefox but when trying to download web items I get a message that internet explorer has stopped working and does nothing but close program.

I installed firefox but when trying to download web items I get a message that internet explorer has stopped working and does nothing but close program.

See:
* https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20you%20open%20it

I am clicking on an option that should open an atachment but its doing nothing

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