I am constantly getting a vibrating white screen on my Iphone

I  am constantly getting a vibrating white screen on my IPhone that basicaly suspends operation

Are you jailbroken?
Does this happen when your reboot/turn your phone on?
If yes then you must restore, if the problem persists you will need to got to the apple genius bar for support

Similar Messages

  • Iphone 3gs not getting on only white screen is seen, iphone 3gs not getting on only white screen is seen

    my iphone 3gs is showing only white screen. Continuous pressing of home button only voice control is enabled. Nothing except white screen is visible.Please guide it to recover.

    Reset, hold both home and power buttons until the iPhone begins to start, usually takes about 10 seconds oh holding both buttons. If still problem. Try DFU Mode Restore. DFU Mode. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode.

  • When i press sleep wake button to turn on my iphone 3gs all i get is a white screen

    trying to open the phone to make a call or answer the phone when i press the sleep wake button all i get is a white screen and cant do anything with the phone constantly turning phone on/off eventually my home page does return anyone know why and what to do.. thanks to all

    MacBook Air Mid 2012?
    "Apple has determined that certain 64GB and 128GB flash storage drives used in the previous generation of MacBook Air systems may fail. These systems were sold between June 2012 through June 2013."
    http://www.apple.com/support/macbookair-flashdrive/

  • I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

    I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

    In iTunes prefs>Store - is the Store check box unchecked?
    Did you repair pemissions with Disk Utility?
    MJ

  • HT5055 Just updated to lion and my cctv access has stopped functioning all I get is a white screen in the middle of the control panel where the camera shots should be.  I think it is caused by JAVA but am confused as when i view on snow leopard it works 

    Just updated to lion and my cctv access has stopped functioning all I get is a white screen in the middle of the control panel where the camera shots should be.  I think it is caused by JAVA but am confused as when i view on snow leopard it works  can you help

    Open "Java Preferences" either from spotlight or your utilities folder...it's probably going to say you need to install a java runtime. Then just click install!

  • When I boot up I get a complete white screen and can't access any thing including task bar. When I right click and hit properties it says it is a Firefox docum

    I downloaded a video in a zip file, when it started the whole window went white. When I right click on the screen under properties it tells me it is a Firefox document. I rebooted to fix the problem and I saw a brief view of my wallpaper and desktop icons then back to the white screen. When I boot up or log in to the admin account (guest account is fine) I get a pure white screen. I cannot access any thing including the task bar. The only way out is to reboot and the problem repeats. I have booted with my anti virus program and it finds no problems. When I exit the anti virus program there is the brief view of the desktop and back to the white screen. HELP, I don't want to lose everything because I have to reload the OS.

    Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).
    *https://support.mozilla.org/kb/how-to-use-full-screen
    If you are in full screen mode then hover the mouse to the top of the screen to make the Navigation Toolbar and Tab bar appear.<br />
    Click the Maximize button (top right corner of the Navigation Toolbar) to leave full screen mode or right-click empty space on a toolbar and choose "Exit Full Screen Mode" or press the F11 key.

  • Why do I get a blank white screen on wakeup from sleep?

    When my iMac wakes from s sleep lasting more than 10 minutes, I get a completely white screen. Everything is working well: when I move the cursor to the screen bottom, my toolbar appears, and when I click on an app icon, the part of the screen in and around its windows refreshes. (If I click on Launchpad, the entire screen refreshes). Is this a new bug? Advice on fixes, please?
    God Bless,
    Ken Franklin

    Step 1 output: Hmm. I thought I had deleted Wiretap Pro. That AudioSupport is not helpful.
    com.AmbrosiaSW.AudioSupport (4.0)
    com.intego.kext.VirusBarrierKPI (10.6.18)
    com.intego.kext.VirusBarrier.AppBarrierKPI (10.6.18)
    com.intego.iokit.BehavioralKext (1)
    com.intego.iokit.VBX6NKE (1)
    com.intego.iokit.VirusBarrierX6Service (10.6.18)
    Step 2 output:
    com.Growl.GrowlHelperApp.GNTPClientService
    com.intego.VirusBarrier.antivandal.hks
    com.intego.VirusBarrier.bm_injector_64
    com.intego.VirusBarrier.bm_injector_32
    com.intego.VirusBarrier.bm_controller
    com.intego.VirusBarrierX6.realtime.daemon
    com.oracle.java.Helper-Tool
    com.microsoft.office.licensing.helper
    com.intego.washingmachine.daemon
    com.intego.VirusBarrierX6.scanner.daemon
    com.intego.VirusBarrierX6.daemon
    com.intego.task.manager.daemon
    com.intego.netupdate.daemon
    com.intego.commonservices.metrics.kschecker
    com.intego.commonservices.icalserver
    com.intego.commonservices.daemon
    com.google.keystone.daemon
    com.adobe.SwitchBoard
    com.adobe.fpsaud
    Step 3 output:
    com.valvesoftware.steamclean
    com.growl.GrowlLauncher
    com.oracle.java.Java-Updater
    com.intego.VirusBarrierX6.alert
    com.intego.task.manager.notifier
    com.intego.netupdate.agent
    com.intego.commonservices.statusitem
    com.hp.messagecenter.launcher
    com.hp.devicemonitor
    com.adobe.CS5ServiceManager
    ws.agile.1PasswordAgent
    com.digitalrebellion.SoftwareUpdateAutoCheck
    com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9
    com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3
    com.adobe.AAM.Scheduler-1.0
    com.valvesoftware.steam.ipctool
    Step 4 output:
    /Library/Components:
    /Library/Extensions:
    /Library/Frameworks:
    .DS_Store
    AECore.framework
    AEProfiling.framework
    AERegistration.framework
    Adobe AIR.framework
    AudioMixEngine.framework
    Compressor.framework
    DSPPublishing.framework
    DivX Toolkit.framework
    EDWOCommon.framework
    EDWOInternet.framework
    EWSMac.framework
    FxPlug.framework
    HPSmartPrint.framework
    IntegoiCalFramework.framework
    MediaServerAPI.framework
    Motion.framework
    NetUpdateShared.framework
    NyxAudioAnalysis.framework
    PluginManager.framework
    ProMetadataSupport.framework
    Qmaster.framework
    StuffIt.framework
    StuffItCore.framework
    TSLicense.framework
    XSKey.framework
    cisco-vpnclient.framework
    iLifeFaceRecognition.framework
    iLifeKit.framework
    iLifePageLayout.framework
    iLifeSQLAccess.framework
    iLifeSlideshow.framework
    iTunesLibrary.framework
    /Library/Input Methods:
    /Library/Intego:
    .com.intego.washingmachine.info
    IM_ObjectiveMetrics.framework
    IMailSenderTool
    IntegoStatusItem.bundle
    IntegoiCalServer
    MIME.plist
    TaskManager
    im_helper_tool
    im_ks_tool
    integod
    netupdated.bundle
    virusbarrier.bundle
    washingmachined.bundle
    /Library/Internet Plug-Ins:
    .DS_Store
    AdobePDFViewer.plugin
    ContentUploaderPlugin.plugin
    DirectorShockwave.plugin
    Disabled Plug-Ins
    DivXBrowserPlugin.plugin
    Flash Player.plugin
    Flip4Mac WMV Plugin.plugin
    GarminGpsControl.plugin
    Google Earth Web Plug-in.plugin
    JavaAppletPlugin.plugin
    Musicnotes.plugin
    OfficeLiveBrowserPlugin.plugin
    Quartz Composer.webplugin
    QuickTime Plugin.plugin
    Scorch.plugin
    SharePointBrowserPlugin.plugin
    SharePointWebKitPlugin.webplugin
    Silverlight.plugin
    Unity Web Player.plugin
    Unused
    flashplayer.xpt
    iPhotoPhotocast.plugin
    npContributeMac.bundle
    npUpload.xpt
    npdivx.xpt
    nsIQTScriptablePlugin.xpt
    /Library/Keyboard Layouts:
    /Library/LaunchAgents:
    .DS_Store
    com.adobe.AAM.Updater-1.0.plist
    com.adobe.CS5ServiceManager.plist
    com.google.keystone.agent.plist
    com.hp.devicemonitor.plist
    com.hp.messagecenter.launcher.plist
    com.intego.VirusBarrier.alert.plist
    com.intego.VirusBarrier.alert.plist.incompleteMigration
    com.intego.VirusBarrierX6.alert.plist
    com.intego.VirusBarrierX6.statusitem.plist
    com.intego.commonservices.statusitem.plist
    com.intego.netupdate.agent.plist
    com.intego.task.manager.notifier.plist
    com.oracle.java.Java-Updater.plist
    /Library/LaunchDaemons:
    com.adobe.SwitchBoard.plist
    com.adobe.fpsaud.plist
    com.apple.aelwriter.plist
    com.apple.qmaster.qmasterd.plist
    com.google.keystone.daemon.plist
    com.intego.VirusBarrierX6.daemon.plist
    com.intego.VirusBarrierX6.scanner.daemon.plist
    com.intego.commonservices.daemon.plist
    com.intego.commonservices.icalserver.plist
    com.intego.commonservices.metrics.kschecker.plist
    com.intego.netupdate.daemon.plist
    com.intego.task.manager.daemon.plist
    com.intego.washingmachine.daemon.plist
    com.microsoft.office.licensing.helper.plist
    com.oracle.java.Helper-Tool.plist
    /Library/PreferencePanes:
    Apple Qmaster.prefPane
    DivX.prefPane
    Flash Player.prefPane
    Flip4Mac WMV.prefPane
    JavaControlPanel.prefPane
    NTFSforMacOSX.prefPane
    NetUpdate.prefPane
    /Library/PrivilegedHelperTools:
    NetUpdateAgent.app
    com.intego.washingmachine
    com.microsoft.office.licensing.helper
    /Library/QuickLook:
    DICOMQuickLook.qlgenerator
    Finale.qlgenerator
    GBQLGenerator.qlgenerator
    StuffIt.qlgenerator
    iBooksAuthor.qlgenerator
    iWork.qlgenerator
    /Library/QuickTime:
    .DS_Store
    AppleAVCIntraCodec.component
    AppleHDVCodec.component
    AppleIntermediateCodec.component
    AppleMPEG2Codec.component
    AppleProResCodec.component
    CanonMJPEGAVI.component
    CanonMJPEGAVIDec.component
    CanonText.component
    DVCPROHDCodec.component
    DVCPROHDMuxer.component
    DVCPROHDVideoDigitizer.component
    DVCPROHDVideoOutput.component
    DVCPROHDVideoOutputClock.component
    DVCPROHDVideoOutputCodec.component
    DesktopVideoOut.component
    DivX Decoder.component
    FCP Uncompressed 422.component
    Flip4Mac WMV Advanced.component
    Flip4Mac WMV Export.component
    Flip4Mac WMV Import.component
    IMXCodec.component
    LiveType.component
    Motion.component
    iChatTheaterPreview.component
    /Library/ScriptingAdditions:
    Adobe Unit Types.osax
    /Library/Services:
    VirusBarrier X6 Service.service
    /Library/Spotlight:
    Finale.mdimporter
    GBSpotlightImporter.mdimporter
    LogicPro.mdimporter
    Microsoft Entourage.mdimporter
    Microsoft Office.mdimporter
    iBooksAuthor.mdimporter
    iWeb.mdimporter
    iWork.mdimporter
    /Library/StartupItems:
    HP Trap Monitor
    WDMyBookServiceStartupItem
    /etc/mach_init.d:
    /etc/mach_init_per_login_session.d:
    /etc/mach_init_per_user.d:
    Library/Address Book Plug-Ins:
    .DS_Store
    SkypeABDialer.bundle
    SkypeABSMS.bundle
    Library/Fonts:
    .DS_Store
    Armor Piercing
    Armor Piercing Italic
    ArmorPie
    ArmorPieIta
    ArnoPro-Bold.otf
    ArnoPro-Bold08pt.otf
    ArnoPro-Bold10pt.otf
    ArnoPro-Bold12pt.otf
    ArnoPro-Bold18pt.otf
    ArnoPro-Bold36pt.otf
    ArnoPro-BoldCaption.otf
    ArnoPro-BoldDisplay.otf
    ArnoPro-BoldItalic.otf
    ArnoPro-BoldItalic08pt.otf
    ArnoPro-BoldItalic10pt.otf
    ArnoPro-BoldItalic12pt.otf
    ArnoPro-BoldItalic18pt.otf
    ArnoPro-BoldItalic36pt.otf
    ArnoPro-BoldItalicCaption.otf
    ArnoPro-BoldItalicDisplay.otf
    ArnoPro-BoldItalicSmText.otf
    ArnoPro-BoldItalicSubhead.otf
    ArnoPro-BoldSmText.otf
    ArnoPro-BoldSubhead.otf
    ArnoPro-Caption.otf
    ArnoPro-Display.otf
    ArnoPro-Italic.otf
    ArnoPro-Italic08pt.otf
    ArnoPro-Italic10pt.otf
    ArnoPro-Italic12pt.otf
    ArnoPro-Italic18pt.otf
    ArnoPro-Italic36pt.otf
    ArnoPro-ItalicCaption.otf
    ArnoPro-ItalicDisplay.otf
    ArnoPro-ItalicSmText.otf
    ArnoPro-ItalicSubhead.otf
    ArnoPro-Light36pt.otf
    ArnoPro-LightDisplay.otf
    ArnoPro-LightItalic36pt.otf
    ArnoPro-LightItalicDisplay.otf
    ArnoPro-Regular.otf
    ArnoPro-Regular08pt.otf
    ArnoPro-Regular10pt.otf
    ArnoPro-Regular12pt.otf
    ArnoPro-Regular18pt.otf
    ArnoPro-Regular36pt.otf
    ArnoPro-Semibold08pt.otf
    ArnoPro-Semibold10pt.otf
    ArnoPro-Semibold12pt.otf
    ArnoPro-Semibold18pt.otf
    ArnoPro-Semibold36pt.otf
    ArnoPro-SemiboldItalic08pt.otf
    ArnoPro-SemiboldItalic10pt.otf
    ArnoPro-SemiboldItalic12pt.otf
    ArnoPro-SemiboldItalic18pt.otf
    ArnoPro-SemiboldItalic36pt.otf
    ArnoPro-SmText.otf
    ArnoPro-Smbd.otf
    ArnoPro-SmbdCaption.otf
    ArnoPro-SmbdDisplay.otf
    ArnoPro-SmbdItalic.otf
    ArnoPro-SmbdItalicCaption.otf
    ArnoPro-SmbdItalicDisplay.otf
    ArnoPro-SmbdItalicSmText.otf
    ArnoPro-SmbdItalicSubhead.otf
    ArnoPro-SmbdSmText.otf
    ArnoPro-SmbdSubhead.otf
    ArnoPro-Subhead.otf
    Bazaronite
    Beckett_.ttf
    BernhardModernStd-Bold.otf
    BernhardModernStd-BoldIt.otf
    BernhardModernStd-Italic.otf
    BernhardModernStd-Roman.otf
    CaflischScriptPro-Bold.otf
    CaflischScriptPro-Regular.otf
    CgFutBla
    Cracked
    DB LCD Temp-Black.ttf
    FACETSNF.ttf
    Fajita ICG TT Picante
    FuturaBlack.bmap
    HypatiaSansPro-Black.otf
    HypatiaSansPro-Bold.otf
    HypatiaSansPro-ExtraLight.otf
    HypatiaSansPro-Light.otf
    HypatiaSansPro-Regular.otf
    HypatiaSansPro-Semibold.otf
    Mainframe BB-Bold.suit
    Mainframe BB-Regular.suit
    Market_Deco.ttf
    Old English by Linotype
    Superstar M54.ttf
    TektonPro-Bold.otf
    TektonPro-BoldCond.otf
    TektonPro-BoldExt.otf
    TektonPro-BoldObl.otf
    TrajanPro-Bold.otf
    TrajanPro-Regular.otf
    UltraViolent BB
    ZiggyITC TT
    adrip1.ttf
    big_noodle_titling.ttf
    big_noodle_titling_oblique.ttf
    Library/Frameworks:
    Library/Indexes:
    .DS_Store
    FindByContent
    Library/Installer Logs:
    TTP4 Installer Log
    Library/Internet Accounts:
    V1
    Library/Internet Plug-Ins:
    .DS_Store
    GoogleOneClickPlugin.plugin
    Macromedia
    SlingHealth.plugin
    SlingPlayer.plugin
    WebEx.plugin
    WebEx64.plugin
    Library/Keyboard Layouts:
    Library/LaunchAgents:
    com.adobe.AAM.Updater-1.0.plist
    com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist
    com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9.plist
    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.6FE3DF56-9953-4427-BC3A-C12 50E951FC5.plist
    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.B21171D9-CB8B-4085-9662-E0C 043E346DF.plist
    [email protected].plist
    com.apple.FolderActions.enabled.plist
    com.apple.FolderActions.folders.plist
    com.apple.SafariBookmarksSyncer.plist
    com.digitalrebellion.SoftwareUpdateAutoCheck.plist
    com.valvesoftware.steamclean.plist
    ws.agile.1PasswordAgent.plist
    Library/PreferencePanes:
    Opera Preferences
    Library/ScriptingAdditions:
    Library/Services:
    Step 5 output: (hmmm, ContourShuttleHelper should have been uninstalled.)
    GrowlHelperApp, GrowlHelperApp, iTunesHelper, Microsoft AU Daemon, System Events, AdobeResourceSynchronizer, ContourShuttleHelper, WashingMachineHelper, Dropbox, Mac Game Store Helper, Google Updater Helper
    OK, LincDavis, thanks for the steering so far.
    God Bless,
    Ken

  • Can't login to the store,get a blank white screen

    I am running the latest Itunes, on a Mac running OS 10.5.8.  I can open Itunes, but when I try to reach the store all I get is a white screen. Upon itunes shutdown a page of errors is listed as long as your arm.  Any thoughts on how to fix this. 

    In iTunes prefs>Store - is the Store check box unchecked?
    Did you repair pemissions with Disk Utility?
    MJ

  • HT4913 when i try to look at music at the itunes store i just get a blank white screen

    i log in then press itunes store it processes then i just get a blank white screen. no music to look at or download

    If you're seeing a blank iTunes Store, see this support article:
    http://support.apple.com/kb/TS4123
    If that does't help, try resetting Winsock. This has solved the problem for some people, at least.
    1) Click on your start menu.
    2) Go to accessories
    3) Run the Command Prompt application. For those with Vista or Windows 7, right click on Comman Prompt and choose "run as administrator". 
    4) Once it opens, type in the following command... 
    netsh winsock reset
    5) hit Enter and it should say something like Winsock reset successful.
    6) Reboot your computer and try the iTunes Store again.
    Regards.

  • What is missing when I get a blank white screen when I try to Access some web sites?

    On some web sites, I get a blank white screen when I try to access them.

    You can try these steps in case of issues with web pages:
    You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
    *Hold down the Shift key and left-click the Reload button
    *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    *Press "Command + Shift + R" (Mac)
    Clear the cache and remove cookies only from websites that cause problems.
    "Clear the Cache":
    *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
    *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
    *Do NOT click the Reset button on the Safe Mode start window
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top.  There are no options to choose 'Apps' etc.  Can anyone help?

    I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top.  There are no options to choose 'Apps' etc.  Can anyone help?

    What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
    * http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
    *http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

  • I get a blank white screen on iTunes Games page

    I can load every other page in the iTunes store to my knowledge, but for some reason when I go to the Games section of the App Store I get a blank white screen. This has been occuring for months. I have the latest version of iTunes and have tried uninstalling and reinstalling the program. I am running on a Macbook OS X Mountain Lion Version 10.8.4

    Same boat here.  Has been an issue where I have not been able to select any categories beyond the App home page.  Everything comes up blank.  It started a few months ago with just the Games page coming up blank.  Now it has spread to all categories within the App Store.  All my purchases have mostly been either off the main page or on the iPod istelf.  Is starting to get frustrating.
    Have uninstalled and reinstalled iTunes a number of times.  Defragged and cleaned up the hard drive.
    I am running:
    -iTunes (11.1).
    -Windows XP (SP 3)
    Connected devices:
    -iPod Touch 5th gen (iOS 6.1.3)
    -iPad 2 (iOS 6.1.3)
    -iPod Touch 2nd gen (4.2.1)
    -iPod Touch 2nd gen (4.2.1)
    Any and all advice is welcome.
    Thank you.

  • When I open safari I get a blank white screen.

    When I open safari I get a blank white screen. When I open top sites, and choose google, the screen is still blank, with the search bar at the top a quarter full. If it does open, it suddenly becomes unresponsive and returns to that blank, white screen. I'v tried everything I can think of, but nothing works.
    On a side note, everything from mail to iphoto to word works - just not safari. I'm using a mid-11 iMac 21.5"i5 running on mountain lion.
    Also did I post this in the right place? I'm new to this.

    Read this whole message before doing anything.
    Back up all data.
    Quit Safari if it’s running. Then select
     ▹ Force Quit…
    from the menu bar. A small window will open with a list of running applications. Safari may appear in that list, even though you quit it. If so, select it and press return. Close the window.
    Step 1
    In the Finder, press the key combination shift-command-A to open the Applications folder. Select the Safari icon in that folder and press the key combination command-I to open the Info window. There’s a checkbox in the Info window labeled Open in 32-bit mode. Uncheck it, if checked. Close the Info window and the Applications folder.
    If Adobe Flash Player is installed, select
     ▹ System Preferences ▹ Flash Player ▹ Advanced
    and click Delete All. Close the preference pane.
    Hold down the option key and select
    Go ▹ Library
    from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
    Caches/com.apple.Safari
    Caches/com.apple.WebKit.PluginProcess
    Caches/Metadata/Safari
    Preferences/com.apple.WebKit.PluginHost.plist
    Preferences/com.apple.WebKit.PluginProcess.plist
    Saved Application State/com.apple.Safari.savedState
    Leave the Library folder open. Try Safari again. If it works now, stop here. Close the Library folder. If you still have problems, continue.
    Step 2
    Triple-click anywhere in the line below to select it:
    open $TMPDIR../C
    Copy the selected text to the Clipboard (command-C).
    Quit Safari again. Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). A folder should open. If there's a subfolder with the name "com.apple.Safari", delete it, even if it's empty. Quit Terminal. Close the folder. Launch Safari and test.
    Step 3
    If Safari still doesn’t work right, quit, go back to the Finder and move the following items from the open Library folder to the Desktop (some may not exist):
    Cookies/Cookies.binarycookies
    Internet Plug-Ins
    Preferences/com.apple.Safari.LSSharedFileList.plist
    Preferences/com.apple.Safari.plist
    Preferences/com.apple.Safari.RSS.plist
    Preferences/com.apple.WebFoundation.plist
    PubSub/Database
    Safari
    (Note: you are not moving the Safari application. You’re moving a folder named “Safari.”)
    Try again. This time Safari should perform normally, but your settings and bookmarks will be lost. The default set of bookmarks will be restored. Delete them all.
    If the issue is still not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that may have been created in their place. You don’t need to replace the files you deleted in step 1. Stop here and post again.
    If Safari is now working normally (apart from the lost settings), look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select
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