I am currently in Italy and my phone wont work, help me please?!
my phone just says that it has no signal all the time and wont let me send messages
Buying a bundle doesn't mean that your device will work aborad you need to make sure roaming is enabled on your account.
If you have a EE extra plan you still need to make sure roaming is enable on your account your plan only gives you free/cheaper calls when abroad.
If your wanting to enable roaming on your account there could be a deposit to pay if you haven't had the device for about 6 months.
Unless you have paid the deposit then roaming is not enabled on your account.
You need to activate roaming on your account by calling 150 from your device or from a landline 01707 315000 before you leave the UK.
But you can still do this if you are abroad.
If you have had the device/contract for 6 months or over you can login to your online account and turn on roaming yourself
Manage this device>Usage controls>Roaming abroad - Allow and Call abroad and turn it on. If the option is not there you need to call
It can take 24 hours to activate
If you had this device/contract for under 6 months you need to call customer services on +44 7953 966250 from a landline.
Once you have activated roaming you can then use this link to see what cost there is and what bundles you can have.
http://explore.ee.co.uk/roaming/ee
Please read this about voicemail
http://ee.co.uk/help/getting-started/setting-up-voicemail/divert-to-voicemail
And this
http://ee.co.uk/articles/set-up-your-phone-for-using-abroad
Also sending a text to 150 with the words of RO country your going to i.e. RO Spain will get you a reply of what the costs will be from that country.
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My screen is flashing and the phone wont work
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Sounds like a hardware problem.
If no change after a reset and/or after restoring with iTunes as a new iPhone or not from the backup, the iPhone has a hardware problem. -
my i tunes account for both my pc and i phone wont let me update or download any apps.
no none errors it started after i installed the new ios 5.1 on my i phone i wait ages ans it says cannot conect to the i tunes store. and on the pc when i go to update them it says service timed out after about ten mins of waiting
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I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP
nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not. -
My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
& it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!! -
i have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP PLZ !!
I had the same issue. I tried everything unchecking / rechecking, formatting Iphone and restoring from backup etc etc.
In the end it was a simple issue which might of might not help you.
A number of months ago I relocated by Itunes folder to a NAS drive. It appears when I did the last I tunes update Itunes set the destination path of the Itunes media to the default location, the result was Itunes couldn't install music,apps, video until I set the correct destination path.
The bit that confused me was it was transferring some media. This was of course the media I had downloaded since the last Itunes update which had gone to the default location.
I hope that makes sense and is off some help. -
Hi there
I ha
Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an error is there a way to get the phone working again please.Shame you had the iPhone hacked as O2 usually unlock their customers iPhones happily.
We cannot discuss your problem as it is in breach of the Ts&Cs you agreed to on registering
However hint ....you have probably trashed it -
After using headphones for about an hour both my built-in speak and head phone stop working
After using headphones for about an hour both my built-in speak and head phone stop working, what could be wrong? I have checked system preferences and all appears ok there but still no sound
Your put your Air into sleep mode with headphones attached, I assume.
Upgrade to the latest OS to resolve that issue.
10.9.2 Apple icon upper left "software update" -
My iphone is stuck on the settings screen and the home and lock buttons wont work. I can navigate through the settings but canot go home or turn orr or reset my phone. Please help):
I had the same situation with my iPod touch 5th gen. You can manually reboot it thru pressing sleep/wake button and holding it up to 10 secs - no data will be lost.. This didn't work in mine, but to some it did..
If it won't work, you could do what I did which is I reset all settings in the Reset part. It won't lose any data, just the settings (if you have just less settings did to the device, which I had). So just configure or tweak things again in the settings when it reset again.
Hope this somehow helps! -
Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)
Hey lozza567,
Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Issues with sending and receiving MMS
You will need these to send and receive MMS:
- An iPhone 3G or later.
- iOS 3.1 or later.
- A cellular data connection. MMS isn't available if you are using only Wi-Fi.
- A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
- A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
To resolve issues with sending and receiving MMS, follow these steps first
1. Go to Settings and turn airplane mode off.
2. Go to Settings > Messages and turn MMS Messaging on.
3. Go to Settings > Cellular and turn Cellular Data on.
4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
9. Restart your iPhone.
10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
11. Reseat your SIM card.
If you are still unable to send or receive MMS, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
7. Back up and restore your iPhone as new.
8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
Thanks,
Matt M. -
Downloaded app Now phone wont work
I downloaded I heart radio
When I tried to run it it would not work...Tough luck...Now I find my browser wont work my phone wont work
When I try to use my browser I get a message
THe radio on the device is currently off or the battery is to low for the radio to be used. As a result the browser cannot retrieve any web pages
The phone is fully charged I deleted I heart. I tried turning the phone off, I pulled the battery fo 30 sec. Nothing helped any ideas???Hi and welcome to the forums jmax1863!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
The "radio" on the BB actually refers to the network connections. Go to Manage Connections and Turn all connections on. Let us know how it goes.
Happy to have you here!
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post. -
Changed number online now phone wont work what do i do?
my husband went on line and changed to a local number - now the phone wont work... i dont know whats wrong but hes stuck in flordia working third shift and im in sc and the account holder. everytim i call it it goes straight to voicemail and he has messaged me via the computer that it wont allow him to dial out.HELP PLEASE
Did you try shutting the phone off and then re-powering it with any results.. ? Give that a try see what it does it may help push the Number through or Try this Dial * 228 send then 1 to reactivate it try that see if that works.. Let me know if it did or not I'm on the forum for a while this morning.. b33
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I just deleted 300 messages on my iphone 4 and now it wont work. What to do?
I decided to delete about 300 messages from my iphone 4 and now it wont work. I can't sent any messages. I tried to turn off my phone... But nothing seems to work. Please help!
Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.
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Did ios update now phone wont work
Help! I just tried to do an update on my iphone 3 (which was prompted when connecting to itunes) but now my phone wont work at all. It wont configure
Any specific error messages?
Try switching off your seurity software and restore the device http://support.apple.com/kb/ht1808
NB: using that article will erase everything so make sure you have a backup
try restoring on another computer if this fails, and if that doesn't work either, the device needs hardware repair.
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