I am disabled and need help with one to one service that I paid for

Hi there,
    I brought my computer last year in Aug.  I signed up for the one year of one -to - one service.  Here is the issue, I'm disabled, and things didn't go according to plan.  I am housebound.  If I get out once a week, that's pretty much it, and usually, I have a lot of Dr apts and can't do both things in the same day, too much sitting up in awkward positions for my back to handle (with 7 herniated discs, crushed spinal cord, and 3 tumors in my spinal canal).  So, from Aug to today, I have been out of the house a total of 30 times, all for Dr appointments.
I have yet to be able to use the one-to-one that I paid for.  I talked to a manager and he was very nice and granted me an extra 30 days.  Is there anything that I can do to get a bit more time to use it?  Even if that is just till October, anything?  I feel dumb for getting it, but, had no way to know my back would get worse...
Thanks
Dan

Sorry if I chose the wrong place to put this item, but, I really wasn't sure where to post it.  If the moderator would like to move it to a more appropriate spot, by all means.
Thanks again
Dan

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    Now I'm using parallels (the only way to play my game) and whenever I try to install a new KB, because I've found out that the way a KB is wired will determine whether or not you can spam a key or not (Like a cheap USB one wont work, but a more expensive logitech one allows you to) but it either
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    Now if use bootcamp, will I have nothing to worry about? Will all of the hardware act like it should act natively on a PC? As in will my nVidia graphics card act like it normally would on a PC instead of it being some kind of virtualized hardware or something like on parallels?
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    The graphics card is a higher performance GPU than the X1600 in the previous MBP models. As for "really powerful" you don't provide any basis for comparison. Visit the ATI site to find out the specifications for the model.
    Well I understand that much. I just mean as far as a graphics card in general goes, is it strong enough to support a variety of games (both PC and Mac)? This is my first computer without a crappy intergrated graphics card which could barely handle games from the late 1990s.
    As for keyboard shortcuts I'm not sure if you're referring a Mac or a PC game. However, this reference may help. If the game is a Mac version you'll need to contact the game's developer about any problems with how to use the game on a Mac. If you read the Parallels documentation it will explain how to generate any special keyboard characters when in Windows.
    Umm it's not that. Like I first figured out this problem with all electronics in general when I was a kid playing with one of those press and speak books. What I found out was that, let's pretend there were 3 buttons. One was cow going moo, one was a cat meowing and one was a dog barking. If you held down the Cow button and pressed the Cat button, the cow would still Moo. If you held down the Cow and press the dog button, the cow would still moo. However if you pressed and held the cat button, then pressed the cow button the cat would stop meowing, and the moo would override it.
    That same principle applies to keyboards from what I've seen. I know there are some keyboards where I can use the control button and the alt button at the same time, and some keyboard I can't use. I can't blame the game, because there ARE keyboards that work the way I want it to. And I'm not talking about keyboard shortcuts. Pressing Control+Alt isn't a shortcut in a game, just two different commands. Like one is jump, one is attack. In the game you can Jump and Attack with some keyboards, some keyboards only let you jump or attack.
    Another example is if I put my jump key on the letter "a" and if I hold a, I jump over and over until I let go. but if I put jump to my space bar, I jump once then stop. For some reason it won't repeat keys while in a game. Same goes for other buttons, ctrl, shift, and alt.
    Does that make things a little more clear?
    but what I'm going to do is try my mac keyboard on a PC and see if it has the same limitations.
    If Parallels is crashing either you have a faulty installation, your OS X installation is corrupted, or you have not allocated sufficient RAM for the VM. You need at least 2 GBs of installed RAM to use virtualization software and should allocate at least 384 MBs or RAM to Windows XP and 512 MBs to Vista. If you have only 1 GB of RAM installed your system won't be very stable when you try to run Parallels with Windows on 384 or 512 MBs of RAM.
    I have the newest 15 inch which has gigs. And I've tried setting Parallels to both 1 and 512 (windows xp) and I worded the problem wrong. Parallels doesnt crash, parallels runs fine. What happens is Windows XP gets the blue screen of death whenever I try to install a usb device. Since I can't find a logitech keyboard that has drivers/software for a mac, I tried using a Windows one and tried installing it on my XP... and thats when I got the BSOD
    Parallels uses all the native Mac hardware via the virtualization software. No special Mac drivers are required nor special Windows drivers.
    If you cannot run a Windows program in Parallels it's not a problem with OS X. Complain to Parallels.
    It's not that a program isn't running. It's running fine, it's just my FPS gets really low. What I'm trying to figure out is if my graphics card isn't good enough in general, or if it's not good enough to handle parallels and osx and a game with a video capture all at once.
    Boot Camp runs Windows natively on the hardware just as if you were using any other dedicated Windows hardware. "Will I have nothing to worry about?" I don't know. Boot Camp provides the necessary Windows drivers for all currently produced Intel Macs. You can install Windows XP with Service Pak 2 or Vista. Read the Boot Camp documentation to find out more.
    Well I meant will I have nothing to worry about as in, will my graphics card be as effective on my bootcamped win XP as it would be if it was a native XP laptop, or will it be slightly less effective since it was based for a mac intel computer... does that make sense or do I need to reword it?

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