I am downloading itunes again because it said i didn't have msvcr80.dll and now it says i don't have mobile priveleges. all this has happened since i upgraded a week or so ago

when trying to correct itunes error it said to download it again,
and now it says my apple mobile privileges are not sufficient
i can't sync my phone or ipad
can you help correct all this?
i don't know what my phone is,

Hello Patti
To fix your issue, follow the troubleshooting steps in the article below. It will walk you through removing iTunes and associated software and then reinstalling iTunes.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Regards,
-Norm G.

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Beth Trachtenberg wrote:
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I am downloading itunes again because it said i didn't have msvcr80.dll and now it says i don't have mobile priveleges. all this has happened since i upgraded a week or so ago

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