I am experiencing numerous mozilla crashes everyday. It is becoming a real problem.

My Mozilla is crashing multiple times every day. It doesn't matter if I have 1 tab or several open.

along with the crashes my computer is also freezing a lot. I can click on different things just fine and then it just stops and won't do anything regardless of what I click on, and then after a while everything I clicked on pops up.
Rosemary Bales
Report ID Date Submitted
bp-fb0159fa-aea4-4a3d-b3dd-d845c2150326 3/26/2015 8:05 AM
bp-d7f7538c-8570-4e01-af41-6b38e2150325 3/24/2015 9:46 PM
f9dd6f22-de65-47e1-afba-8c29fd29a004 3/18/2015 6:10 PM
bp-1e03e2bb-6a25-42d0-8cda-9925b2150315 3/15/2015 3:50 PM
c7fa71e9-4888-4c20-83ec-a760c578808e 3/15/2015 2:15 PM
bp-302380d4-8e8a-4863-abc8-00f6e2150311 3/11/2015 2:43 PM
8bfd9321-3b48-4352-bd26-a1c99a33e178 3/11/2015 12:36 PM
bp-701f7320-0fd3-4052-90bc-e58102150309 3/9/2015 12:52 PM
bp-874e8cbb-b4d1-4e53-8f57-1e2cd2150309 3/9/2015 12:47 PM
bp-e2380b79-b38b-4b00-928c-39a0c2150226 2/26/2015 3:20 AM
bp-8566a0e0-36a8-495a-8306-59add2150223 2/23/2015 5:15 AM
bp-6127e115-0b5b-4439-858a-c6ee22150221 2/21/2015 1:29 PM
bp-118bd425-8c83-4a33-92e7-98f912150219 2/19/2015 2:55 PM
010e1295-cc37-45fd-afe3-0c4a4f18d2ba 2/18/2015 10:19 PM
76f59360-199b-40b3-94ef-bb37a840a281 2/17/2015 5:10 PM
bp-a6279948-b0ea-4bad-8c72-68a992150217 2/17/2015 3:27 PM
99359375-0186-4912-ac1a-504683a5bd39 2/15/2015 11:29 AM
a2c95995-c5dd-4d47-8588-05d75568dbbf 2/8/2015 3:07 PM
bp-2c94c110-bc46-4ac1-8c77-c56612150203 2/3/2015 6:28 PM

Similar Messages

Firefox won't open I get a "Mozilla crash reporter" message instead.

I bought a new computer and downloaded Firefox. I had brought my settings over with Easy Transfer and everything worked a few times. Now when I try to open FF it immediately shuts down and gives me an crash reporter message. It doesn't actually open up it just goes directly to the crash reporter message. I've done that a few times. I uninstalled the program and then did a new download a few times and it's still happening. Please help. I've never gotten a response from m numerous crash messages I've sent in and I've posted on this forum and then can't find it. I feel like I've fallen through the FF black hole. Do I exist??

See http://kb.mozillazine.org/Firefox_crashes and [[Firefox crashes]]
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, just like you open a website. 
See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter: Breakpad]]

When opening Firefox, all I get is the Mozilla Crash Reporter

Clicking on Firefox icon takes me directly to the Mozilla Crash Reporter. Restarting and exiting have no effect. The "report" has been submitted numerous times with no response - have no crash ID assigned
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.3; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Try a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

I can't open FF, mozilla crasher reporter always pops in

after installing windows update for 2 hours FF won't open..
Add-ons: {3f963a5b-e555-4543-90e2-c3908898db71}:8.5.0.429,{0545b830-f0aa-4d7e-8820-50a4629a56fe}:4.6.1,{671c8440-f787-11dc-95ff-0800200c9a66}:2.0.2,[email protected]:1.9.6.4,{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}:6.0.18,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{AE93811A-5C9A-4d34-8462-F7B864FC4696}:3.63,{97c7d43c-4182-49b8-9b04-b78fed89d7fb}:1.2.3,seostatus@rubyweb:1.5.7,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.8
BuildID: 20100722155716
CrashTime: 1280999715
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1280983986
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 891
StartupTime: 1280999668
Theme: classic/1.0
Throttleable: 1
URL: about:blank
Vendor: Mozilla
Version: 3.6.8
This report also contains technical information about the state of the application when it crashed.

That detail information isn't helpful unfortunately.
Can you get the crash report(s) and paste them here? See https://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter#Viewing_reports_outside_of_Firefox
Also see if Firefox will start up in [[Safe Mode]] or a new profile. See [[Managing profiles]]

Installed update to different program - Foxfire 5 closed - won't reopen.-Get Mozilla Crash Report-uninstalled-reinstalled twice-still get same error msg.

FireFox 5 was working fine. Got a message about one of my other programs had an update available. I installed the update and it needed to shutdown the system to take effect. I clicked OK. The system shut down and restarted and a Mozilla Crash Reporter message came up when it tried to reload FireFox. I've tried totally uninstalling FireFox (twice) and re installing it but I still get the same error message when I try to start the program.
Don't know what else I can do???

Google ATI Firefox crash. You'll see ATI video cards have multiple problems with Firefox and also internet videos. Also, note the dates these problems occurred - many are 2011...

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.
''Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
BuildID: 20100914125854
CrashTime: 1290192405
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1287124738
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 422
StartupTime: 1290192405
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.10
This report also contains technical information about the state of the application when it crashed.''
Same thing happens when i click restart.
No difference when i run it in Safe mode. And it won't let me create a new profile either. Is there anyway else i can extract my bookmarks? This is driving me crazy!

Did the crash reporter send any crash reports? 
You can see the crash reports in this folder:
"C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Crash Reports"
See: http://kb.mozillazine.org/Breakpad
See also [[Firefox crashes when you open it]]
Create a new profile as a test to check if your current profile is causing the problems. 
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]] 
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" 
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) 
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox 
If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See:
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Firefox crashed and now will not start. Cannot create new profile or start in safe mode because Mozilla Crash Reporter appears and will not restart.

Browing the web, Firefox crashed. Typical "this is embarrassing" window appeared and I could choose to restore or start new session. I tried to restore, and nothing happened. Mozilla Crash Reporter appeared, the option to quit Firefox seems to work but restarting just brings back the Crash Reporter. I tried uninstalling and reinstalling Firefox, but Crash Reporter persists. I tried looking through your articles on crash on startup, but I cannot open Profile Manager, nor start in safe mode, nor anything else, with that Crash Reporter popping up. I can't give you a crash ID as I can't type anything into Firefox address bar if I can't open the program. I'm running Windows 7 starter edition on a netbook. Honetly really only use Firefox on this machine, so help would be appreciated! Thanks.

Maybe you did't understand my previous statement. There are no crashes in FF 3.6, There is no previous evidence FF 14 was ever here, I completely uninstalled all trace of Firefox, no app data, no preferences, no cache. I will upgrade to FF14 so I can send IDs,
so here ya go.
Crash ID: bp-fa9da320-92dc-47f7-afff-33e702120718
AdapterDeviceID: 0x2a02
AdapterVendorID: 0x8086
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:14.0.1
BuildID: 20120713134347
CrashTime: 1342655269
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1342655256
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1342655256
Theme: classic/1.0
Throttleable: 1
URL: http://www.mozilla.org/en-US/firefox/14.0.1/whatsnew/?oldversion=rv:1.9.2.13
Vendor: Mozilla
Version: 14.0.1
This report also contains technical information about the state of the application when it crashed.

Firefox will not open at all. I only get the Mozilla Crash Reporter over and over.

After updating yesterday, Firefox will not open. I repeatedly get the Mozilla Crash Reporter. I've scanned my computer for malware, I've tried to open it in safe mode (it won't), I've completely uninstalled and reinstalled Mozilla, but nothing works. Each time I reinstall, I still get the Mozilla Crash Reporter. The program will not open at all.
I ran my crash ID. Here is the info: bp-eff196eb-ed21-45ee-83c6-e0fc42130123

hello, this crash is caused by Websense Endpoint security software that is running on the system. please try to install all the updates for this program that are available...

Firefox crashed, will not reopen. Removed perhaps corrupted Firefox. Used Chrome to download new version. Still will not open. Mozilla Crash Reporter continues to come up. I hit open and it just continues to come up.

My Firefox crashed. I got Mozilla Crash Reporter. It refused to reopen no matter how often I tried or re-booted. It continued to try to restore Tabs. So I used MS Control Panel Add/Delete Programs. I deleted it and then used Chrome to download a new version. But it continues to try to reopen tabs. I love Firefox in spite of it's repeated crashing .... often when I am saving pictures to my hard drive. I love the add-ons and extensions. How do I get around it's effort to restore Tabs? How do I get it to open? I don't care about the Tabs. My Thunderbird email address is [email protected] My OS is MS Windows XP. Please help, Gary
== Crash ID(s) ==
no ID given
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

Sometimes the Firefox window gets "off screen" somehow. You often can force it to appear on the screen by right-clicking the little thumbnail image above the Taskbar and choosing Maximize. Does that work?
One possible cause for this is that the file which stores window sizes and positions has become corrupted.
'''Method #1:''' ''If you can get a maximized window:''
Open your current Firefox settings (AKA Firefox profile) folder using either
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.
Leaving that window open, switch back to Firefox and Exit, either:
* "3-bar" menu button > "power" button
* (menu bar) File > Exit
Pause while Firefox finishes its cleanup, then rename '''xulstore.json''' to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well.
Start Firefox back up again. Do windows display normally again?
'''Method #2:''' ''If you cannot get a Firefox window at all:''
Shut down Firefox by right-clicking the taskbar icon > Close All Windows.
Using the Run dialog (windows key + R) or the Start menu search bar (or in Windows 8 maybe the charms bar search bar?) type or paste the following and press Enter to drill down to the Profiles folder:
%APPDATA%\Mozilla\Firefox\Profiles
Here you may see one folder -- in which case, double-click into that -- or more than one folder -- in which case, double-click into what looks like the most recently updated.
Scroll down and rename '''xulstore.json''' to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old as well.
Start Firefox back up again. Do windows display normally again?

I have a 24" imac model 9,1 running OS 10.6.8 and I am experiencing frequent freezes and crashes. How can I solve this problem?

I have a 24" imac model 9,1 running OS 10.6.8 and I am experiencing frequent freezes and crashes. How can I solve this problem?
Hal

As old as your iMac is, have you cleaned out the dust? Dust buildup can lead to over heating issues. Remove any and all things plugged into it including the power cord, Remove the RAM access grille. Vacuum all openings starting with the RAM access area (air intake). Vacuum all ports and plugs, DVD slot and the opening across the top of the rear of the body. Blow compressed air through all your openings and vacuum again to remove any dust you loosend. Reinstall the RAM grille. Plug in the keyboard and mouse if not blue tooth. Insert power cord...
You are now in a perfect position to do a
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
It is the 5 second timing that initiates the reset.
Here is a link to a Widget to monitor your temps and other operations:
http://islayer.com/apps/istatpro/
since you are running 10.6.8 did you install the combo update?
Mac OS X 10.6.8 Update Combo v1.1
It is more stable than the regular version.
You could use your original install disc and boot from the disc, run Disc Utility and do a repair disk.

How do I get past the Mozilla Crash Reporter window?

I cannot get Firefox to work. Every time I open it a Mozilla Crash Reporter window opens up with the options to Restart or Quit Firefox. Neither of these work.
I have the five most recent ID report numbers as suggested in previous posts. Please advise where to go from here.
bp-dc516e11-d27b-47b5-aa94-b69ab2131007
bp-4a781805-f7a0-4df9-8ecb-d491b2131007
bp-ac6aabe9-c2a8-48b2-a98e-f634c2130930
bp-915a3b9c-0518-4ab1-9186-4931b2130930
bp-00fa361b-7049-4ec1-8674-becf12120726

Also note that the crash reports state you are using Firefox 11, please update that, as this crash may have been fixed in the past year.
* [[Update Firefox to the latest version]]

After installing 17.0.1 on Windows XP, firefox will not start, goes to Mozilla Crash reporter

I installed firefox on Windown XP, Professional Version 2002 Service Pack 3...
When I try to start Firefox after install it goes to the Mozilla Crash Reporter...
bp-549b7e51-5401-46fb-9783-c1b692130103
I've tried starting in Safe Mode, but same results...
Please help resolve...

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Why does my iPad crash everyday at least twice a day?

My iPad 2. Consistently crashes everyday when running applications or even just scrolling thru pictures. How do I fix this?

Could be one app or more causing the crashes.
Restore your iPad as new.
How to set up your iPhone, iPad, or iPod touch as a new device
Then re sync 5 apps at a time, test the iPad.
Or just try restoring as you normally would and see if that helps.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

Mozilla Crashes when trying to log into Paypal or certain banks sites?

When i load Paypal or some banks sites it connects, but as soon as i log my username and password and try to click on "LOGON" mozilla crashes.

I too was having this issue for a long time with our campus wi-fi network. After upgrading to Leopard a few months ago, I have not seen any issues. I'm not sure if this was due to an application upgrade or operating system upgrade.
I have found that using another browser such as Camino or Firefox to login usually alleviates the issue temporarily.

Anyone else experiencing random app crash for mail app for IOS 7.1

Anyone else experiencing random app crash for mail app for IOS 7.1

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

I am experiencing numerous mozilla crashes everyday. It is becoming a real problem.

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