I am experiencing two issues right now.
My iPhone 5 loses connection to my home wireless internet continuously. I can't say that this is happening while using other wireless internet. I have to reboot my internet for it to connect. My second issue is that my phone will go to a the white reboot screen briefly while using certain applications and then return to the home screen a few seconds later.
Let's see if we can get your phone working smoothly again, yankeesmek. With the WiFi trouble you're describing, it may just be a setting in the WiFi network that needs to be adjusted. Since rebooting the internet works, check with your WiFi service provider for steps to change the WiFi broadcast channel or other options to improve the stability.
As for the white reboot screen, are the applications it happens in some of the preloaded apps or are they all apps that you downloaded through the App store? Is there any error message right before or after the reboot?
JenniferH_VZW
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I purchased a one year subscription to Rolling Stone magazine . I got two issues and now it will not allow me to view the current issue, I have to pay again. Can someone help me, how do I get my purchase ? I have the automatic download turned on.
Try contacting apple
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I don't think I see my situation addressed. I have one mobile me account and a separate appleID for purchases. I have 4 devices and my wife has two. Right now they are all using the same mobile me account to sync just the calendar and address book.
1.) I want to add email syncing for my 4 devices and email syncing for my wife's two devices separately, but we want to sync and share the same calendar and address book. Is this possible?
2.) I also have 5 different calendars, one for work, one for home, one for... etc. Is there a way to have different devices only sync certain calendars and not others or is it an all or nothing deal?
Thanks in advance for any tips!
STo begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud.
You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photosstream, it does not affect any of your iTunes services.
To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
Generally speaking it is not a good idea to share an iCloud account between different people, it often results in contracts, calendars et cetera being deleted by others. Saying that however you can add secondary iCloud accounts to your devices at settings> mail, contacts, calendars. Secondary accounts do not have all the features of a primary account, but are often very useful. Because you can enable or disable each individual feature of an iCloud account, you can cover almost any situation by using secondary accounts. -
Is there an Adobe server issue right now? We can't use an active Adobe ID to authorize a tablet.
Can't authorize an Asus tablet with an Adobe ID in the Overdrive app.
Overdrive is a application to read AdobeDRM protected E-books.
1. test if you already have an AdobeID and if you can login with it on the Adobe website.
2. If this works consult the help documentation from Overdrive: OverDrive | What is an Adobe ID, and how can I get o...
3. If it keeps giving issue share the error message.
Good luck! -
I upgraded my "new ipad" (the 3rd generation I think) to ios 6.0.1 and now am experiencing various issues.
1- Neither Pages or Numbers will open. I just see a gray screen that says Pages or Numbers at the top and all of my documents are gone. The icon that allows me to create a new document also does not appear. I went to icloud.com to see whether my documents still existed, which brings me to the 2nd problem.
2- It appears that all of my Pages documents are still on icloud, but all of my Numbers documents are gone. There were only about 10, but I access 2 of them nearly every day, so this is a big issue for me.
I went into Settings and all of the icloud information is correct and it "Documents & Data" is on. When I look at the storage, I see the Pages documents but not the Numbers ones. The next thing I did was turn my ipad off and back on, but this didn't fix anything. Since my Pages documents are still on icloud, I then tried to delete the Pages app from the ipad so that I could reinstall it, which resulted in the 3rd problem.
3- I cannot delete any apps. I can get all of the icons to shake and the small x IS available, but everything freezes when I click it. I can't do anything at that point except reset the ipad or wait until it eventually restarts itself. I've tried this with Pages as well as multiple other apps, all with the same result. I've also tried downloading a new app (which worked fine) and then deleting that one, but I got the same result.
3a- A small related issue to this that I am far less concerned about is that when the ipad restarts itself, it comes back on and the screen is really dark and I can barely make out what appears on the screen. If I enter my password right away, it stays that way until I go into Settings - Brightness & Wallpaper and touch the brightness setting (although I'm not actually changing the setting because it already shows that the brightness is turned up a little over halfway). If I don't enter my password right away and let it go completely dark, then click the home button, the brightness is fine.
So now I'm stuck. My guess is that I will need to restore it, but wanted to check before I take that step. Unfortunately, my laptop is on its deathbed so I haven't been synching my ipad to it and I fear my Numbers documents are gone forever. I'd like to try everything I can to fix these issues before doing the restore in hopes that I can get the Numbers documents back.
Any suggestions for any or all of these problems?Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
There has been no signal in Springdale, UT for hours today. there is no way to contact Verizon (Calling or Web Chat). Service has been deteriorating for the past two years in the area. Worse fact is no one at the company seems to care. Right now the immediate issue is no service. I cannot do business this way.
You used the data. Verizon can not see what it was sued for. However your phone can see whats apps used the data. go to settings-data usage- there will be a place that says data usage cycle. line the dates up with your cycle. then there will be a bar graph below that extend bother white bars one all the way to the left and one all the way to the right. after those are extended below that will be a list of apps, there should be one that used over 2 gb and that will show you what app used that data in her purse
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We have two Ipod touches and two Ipads in our home. Right now both Ipods are using the same used id and password to access itunes and sync music. But recently both os us have downloaded the Ibooks segment to our Ipads and now the only way to sync the second Ipad for Ibooks is to use the same used id and password. But the problem is that with our two Ipads in the home, we established two separate used ids and passwords one for each. Is there a way for me to still use the second Ipod touch and the second Ipad with completely separate userids and passwords. In other words to share the music library I have accumulated and yet to sign in each with our separate identities. That way the Ipads can sync and the Ipod touches can sync. Is this possible.
This is to avoid piracy. What could happen is, people could buy music, and give it away for free online. Usually it is then you buy a complete album off iTunes that it will only be available on one device. It is tied to that account, and the device must be registered to that account to listen to it.
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If I have two email accounts, one personal hotmail account and one MS Exchange work account on my iPhone 4s, How can I setup individual notifications for each account? Fore example, if I get a work email, I want to hear a DING, DING....If I get a personal email, I want to hear a BEEP, BEEP. Right now, any email from any account has the same notification. I want work incoming email notification to be different than personal incoming notification. The only semi-workaround I've seen is just disable any notification for the Hotmail account, so only work emails would notify. But then I don't know when I get a personal email. Even the lowely Blackberry Torch 9800 has this feature..not iPhone 4s??
ThanksSorry you get only one notification sound for all email accounts. you can send a suggestion to apple here http://www.apple.com/feedback/
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i have two independent itunes libraries on my computer right now. how do i consolidate them into one library? how do i get rid of duplicate files?
Hello rmunsey,
Thank you for the question. It sounds like you have two separate iTunes Libraries but would like to add the music from one to the other to have one consolidated library.
If you know where the files are for each library, I recommend opening one iTunes Library in iTunes and importing the files from the other library using the following steps:
Open iTunes
From the File menu, choose one of the following choices:
MacAdd to Library
Windows
Add File to Library
Add Folder to Library
Navigate to and select the file or folder that you want to add
Adding music and other content to iTunes
http://support.apple.com/kb/ht1473
Next, you can search for duplicates:
Choose View > Show Duplicate Items to show duplicate items (matches are based on the song name and artist). If you have multiple versions of the same song (for example, live and studio versions, or versions from different albums) you can hold the Alt or Option key (for Mac OS X) or the Shift key (for Windows) and choose View > Show Exact Duplicate Items. This will show only duplicate songs having the same name, artist, and album.
How to find and remove duplicate items in your iTunes library
http://support.apple.com/kb/ht2905
This should help you identify the duplicates all at one time so that you can delete the extra versions of songs.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
about 10 days ago started having trouble with Hotmail. Could isgn in but keep getting the following message.
Sorry, there's a problem with Hotmail right now
Hotmail wasn't able to complete this request. Microsoft may contact you about any issues you report.
I can send mail and review my contacts but that is it.
I then tried getting in with Internet Explorer and it works fine. I do not like IE because I have problems with some websites.Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode -
I have an battery issue i bought my iphone 4 from U.k. and right now i want replace my batter in India how can i do and what's i have to pay for this.
Is there any one listening me why apple boys selling this stupid thing which have so poor battery life which gone dead after 3 monts of battrey use.http://support.apple.com.au/wts/in/
This link gives you the service options for India
They MAY repair it
They WILL charge you
How much ,no idea -
On my iphone 5 , i m facing slow wifi issue. Ios 6.0.2 didnt resloved it.any one please told me ios 6.1 fixed this issue or not b/c i m right now not in a mood to install the ios 6 .
It seems that people experience slow wifi on iphone with IOS 6 under slightly different circumstances.
Some have slow/choppy video streaming, some have problems with large dropbox files, some with app store and some with podcasts.
Which is your problem AdeelRasheed?
Me personally, I have download speed when on wifi.
But only when downloading podcasts...
Running 6.0.1 or 6.1 on iPhone 5, iPhone 4 and iPad 2.
On WIFI I can download a 45 mb app from the appstore in less than a minute. I can stream Youtube and Netflix with no problems. Internet browsing - no problems.
But downloading podcasts with Instacast 3, Downcast or the Apple Podcast app happens at a rate of 20-80 kb/s when on WIFI. As soon as I switch to 3g ( 4g/LTE is not yet available from my local provider) my download speed goes to between 300kb/s and 2 mb/s.
Anyone else have this problem? -
Excel saving issues error: Someone else is working right now, please try again later"
Excel saving issues error: Someone else is working right now, please try again later"
I am running W8.1 with Office 2013 and accessing a shared drive, When I try to save an excel document back to the shared drive - I get the error msg
"Someone else is working in "servername\share\filename" right now, please try again later"
I can see that there is no one else accessing this file at all. I created a brand new file, added content, saved and got the same error.
When I use a W7 with Office 2013 accessing the same share drive, accessing the same file - I am able to save the document without issues.
Does anyone have any ideas what this could be. Both of these situations are while working from home using a company vpn connection. It does not happen when in the office using either W8.1 or W7.
Peter.Hi,
Saves when saving locally. Its looking more like W8.1 on a VPN connection that is causing the issue. What can I look for
I mean you can try to save it to local drive(like drive c:) and then copy it to shared drive.
If you gain the access to the shared file server, you can check the file status when you open this file.
Also you can check your event log to see which process causes this error.
Since I'm not familiar with VPN, I'd suggest you post your issue to the following forum:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?category=windowsserver -
I have an iPhone 6. For the first two weeks my bluetooth worked fine but then started having issues. Now, although it shows that it is connected to Bluetooth, I can't hear any of the calls. The radio continues to play. Please help!
Hello there, Srushevics.
It sounds like you may be having issues with the connectivity of your iPhone with the Bluetooth in your vehicle. The following Knowledge Base article offers up some great steps for troubleshooting that Bluetooth connectivity with your iOS device:
If you can’t use a Bluetooth accessory or car kit
To resolve the issue, you'll need to first sign in to iCloud and review your devices:
Sign in to iCloud on your iOS devices and Macs with OS X Yosemite (available this fall).
On one of your devices, tap Settings > Bluetooth and look under My Devices. You'll see all devices that are connected to Bluetooth, but make sure that you see your Apple devices that are signed in to iCloud and are using iOS 8 or OS X Yosemite.
Sign out of your iCloud account from any devices that you don't want to use. To sign out of iCloud on an iOS device, tap Settings > iCloud > Sign Out.
Then, remove any inactive devices from iCloud:
Sign in to iCloud.com.
Select Find My iPhone.
Select any devices that aren't active anymore.
Wait for Find My iPhone to stop trying to find the inactive device.
You should see the option to remove this device from your account. Select it to remove the device.
After following the steps above, restart the device with the issue. Then try to use it with your Bluetooth accessory.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I recently changed from a pc to a mac book. The major issue I am having right now is getting yahoo to work properly. The major thing is autocomplete does not work and I do not know how to load my contacts to "mail". Furthermore, I cannot attach any type of documents to my emails (Yahoo says there is a problem). I suspect there is a setting somewhere, but I don't know where. Javascript is enabled, so I am out of options
Which os are you using?
Yahoo issues should be posted in their forums or contact Yahoo tech support.
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