I am fed up! I want to just reinstall and start from scratch, well almost..

Can i take it to my local apple repair shop and ask them to save certain things (Pics/movie clips/music)but then give me a totally clean computer back, do you think they can/will and how much do you think they will charge me? Im in Scotland by the way...

Hello Julie.
It is highly recommended that you maintain a backup of your important data yourself for a number of reasons (preferably saved/stored on an external firewire drive with at least the same capacity as your internal drive used for backup purposes only which can also provide for creating and maintaining a complete bootable clone backup of your hard drive which you can boot your Mac from if needed in an emergency) with an important reason being it isn't a matter of if but when your hard drive has a partial or complete failure since none last forever.
There are some inexpensive and easy to use backup utilities available that provide for this with the biggest expense being the external drive but you can get a large capacity drive that includes a USB and Firewire hub for less than $200 which is like an insurance policy.
This will also allow you to perform an Erase & Install yourself which isn't a very difficult or involved procedure.
I also have the same question - what are you interested in or need to re-install?

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