I am flustered that I cannot reply to Roger Willmut

Question

The Apple Support Community site should return to what it used to be 10 years ago.
Then, poor folks like me, needing help, could contact the professionals directly, but more importantly could express their gratitude for being helped or tought new skills.  I am unable to reply to Roger Willmut or Peggy for their helpful advices.
I consider this as a major step back.
Please send my thanks to Roger Willmut and Peggy.
Etela

Answer 1

Etela Neumann wrote:
The Apple Support Community site should return to what it used to be 10 years ago.
Then, [2] poor folks like me, needing help, could contact the professionals directly, but more importantly could [1] express their gratitude for being helped or tought new skills.  I am unable to reply to Roger Willmut or Peggy for their helpful advices.
I consider this as a major step back.
Please send my thanks to Roger Willmut and Peggy.
Etela
Professor Doctor,
Our two friends answers are well crafted, so I think you get their messages. Let me expand on one your comments and suggest some things about the other.
[1] The Apple Support Communities has adopted a  strategy (in widespread use by many Enterprise level communities) for encouraging interaction in the forums called
Gamification
From Wikipedia, the free encyclopedia
Not to be confused with Game theory.  Gamification is the use of game thinking and game mechanics[1] in non-game contexts to engage users in solving problems[2] and increase users' self contributions.[3][4] Gamification has been studied and applied in several domains, with some of the main purposes being to engage (improve user engagement,[5] physical exercise,[6] return on investment, flow,[7][8] data quality, timeliness), teach (in classrooms, the public or at work[9]), entertain (enjoyment,[8] fan loyalty), measure[10] (for recruiting and employee evaluation), and to improve the perceived ease of use of information systems.[8][11] A review of research on gamification shows that a majority of studies on gamification find positive effects from gamification.[12] However, individual and contextual differences exist.
In your Discussion...
I need to download Apple Works 6, which I lost
... you can mark answers with either of these Tools
or = using your discretion on which fits best. *
You are allowed:
one(1) "Solved" (Green Stamp in local parlance), and
two(2) "Helped" (Gold Star)
* Be aware that when you choose to award these, they are irrevocable, by you or anyone else
These actions may result in the recipient receiving a "Congratulations" email notification of your award.
[2] I can understand how a professional like yourself would be interested in being contacted freely (with the requisite "personal" safeguards, of course). Your Bio Page is an example of a kimono open wide. However, there is one error that should be corrected, in my humble opinion.
You seem to have 'intended' to publish a "WORK" email address, but somehow used the "Website" field to do so. This usually is not a 'great big deal', because as it gets published, it would simply fail. But yours is quite another matter. I will illustrate, as pictures speak a thousand words.
When one clicks the 'Website' (live) link, this is what I get... "This may be an attempt to trick you."
Upon [Yes] click, one gets...
This appears to be a Legitimate Google Page, as it recognizes me from a Google+ cookie on my computer. It does not, however, accomplish your goal = me sending you an email !!
You can fix this easily. Go to your Bio page and use these tools
to EDIT the website or remove it, choose to show your  email (I personally would not do this as this email is half of your AppleID login credentials) - or best would be to "trick" the SiteWare and simply put your "WORK" email address in the company field
My 'Granny' had chronic nerve pain (rest her soul) in her face for many years. Back then, options were few for managing her pain. Keep up the good work!
Buenos Dias
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