I am following instructions to undisable my password. When I connect to iTunes I cannot find Devices. Where is this?

Please help. Cannot figure out how to un disable password on my ipod touch. went to iTunes and do not see it under devices. any advise.

The security code is the Apple ID of the person who setup the account. You will need to have the person you purchased the iPhone from remove their information from the iPhone.

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How do I restore my ipod to factory settings, but I have a passcode lock, and my screen is broken so I can't type in my password when I connect to itunes?

Okay so I have had my ipod 4th gen for almost 2 years buy the screen has fallen out of the back casing, (I bought it as refurbished) and I am trying to reset it to factory settings, so when I get a new one I can register my device on apps/games since some apps require that you can only register on one device, but I think the thing that connects to the screen is ripped so the screen won't turn on and I can't physically touch it. What I want to know is how can I restore it with me not being able to type in the password lock since the screen is broken?
or is there a way to disable the passcode lock through the computer?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

IPod Touch stopped working after i upgraded it from iOS4.3.3 to iOS6. Now even if i restart my iPod it shows a iTunes symbol followed by a upward arrow mark and a USB symbol. I cannot find any solution for this particular problem in Help section.

I tried to upgrade my iPod from iOS 4.3.3 to iOS 6 through iTunes. As soon as it completed the download of the 840 MB file, it said that my iPod is being restored. But after a considerable amount of time it said my iPod could not be restored and stopped. Now my iPod screen is just displaying a iTunes symbol followed by an upward arrow mark and then a USB symbol.
iTunes has stopped to detect my iPod anymore. I tried to update iTunes 10.7 as requested in the website support page. But if I check for updates in iTunes it is detecting the available updates but not updating it when i click on the update button.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an ipod touch that is disabled and I get the message to connect to itunes yet when I connect to itunes it says device protected by password and I can't access it under devices to reset it. What can I do?

I have an ipod touch that is disabled and I get message to connect to itunes. When I connect to itunes, the response is unable to connect due to device password protected. It does not appear under devices so I can't get in to reset it. What can I do?

polaricee1319 wrote:
I have an IPod Touch that is disabled. ...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have it resolved... have a look at this link...
http://support.apple.com/kb/ht1766

How do I fix a ipad that is "disabled"? When we connect to itunes it requests a password that must be typed into the ipad - which we can't do because it is locked.

How do I fix a ipad that is "disabled"? When we connect to itunes it requests a password that must be typed into the ipad - which we can't do because it is locked.

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

My wife's ipad is locked because she put her password or apple id in wront too many times. it now says connect to itunes. when I connect to itunes it says ipad is locked. cannot go any further. do they not have a safe mode?

my wife's ipad is locked because she forgot her password or put her apple id in wrong. the screen says to connect to itunes. when I connect to itunes on my computer it says her screen is locked (Duh I know that). How do I unlock it without deleting all her info.

Hello Butzi1,
Thanks for using Apple Support Communities.
Since iTunes is asking your to enter the passcode, and you are unable to access the iPad, you will need to put the device into recovery mode and restore the iPad by following the directions below.
Use recovery mode
Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
Disconnect all cables from your device.
Turn off your device.
Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode.
Click OK, then restore the device.
iOS: Forgot passcode or device disabled
Take care,
Alex H.

It is asking me for a password when I want to update my ipad, it has never done this before. I thought it ment my Apple ID but it didn't work and my ipad is now disabled. What should I do ? Is there a way of getting my password sent to me ?

It is asking me for a password when I want to update my ipad, it has never done this before. I thought it ment my Apple ID but it didn't work and my ipad is now disabled. What should I do ? Is there a way of getting my password sent to me ?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT4623 I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message "cannot connect to iTunes Store." How do I correct this?

I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message: "cannot connect to iTunes Store." How do I correct this problem?

That's because there are not enough apps that use Passbook yet. Wait.

I forgot my password and my ipod says disabled. I tried to plug it into iTunes but my screen says cannot find device because it is locked. What do i do to restore my ipod

I forgot my password and my ipod says disabled. I tried to plug it into iTunes but my screen says cannot find device because it is locked. What do i do to restore my ipod.

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

My iPad conveys that it is disable, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the number board to open with a password. How do I fix this?

My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the scree with the number board to open with a password. How do I fix this?

You will need to restore it. The sidebar of your iPad appears on itunes even if you dont enter the passcode. There's the option to restore it. More info:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the screen to open with a password. How do I fix this?

My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the screen to open with a password. How do I fix this?

You will need to restore it. It may not sync, but the iPad's sidebar has to appear you can restore it and it will be as the last time ou synced it to iTunes. For more info:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

I have the following message on my iPad: "iPad is disabled connect ti iTunes"

I have the following message on my iPad: "iPad is disabled connect to iTunes" but when I connect to iTunes i have a message asking me to log on my iPad.
I cannot slide my iPad to key in the passcode.
what should I do?

Reset the iPad: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

My iPad is disabled and tells me to log in to iTunes to connect to iTunes when I connect to iTunes it's asking me to change the password? what do i do?

my iPad is disabled and tells me to log in to iTunes to connect to iTunes when I connect to iTunes it's asking me to change the password? what do i do?

You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and resync your content to it

Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range

Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range

Sorry, not sure what you mean by remotely?
You can remove apps from your phone without being connected to anything if you have the phone in hand. Were you speaking about something else?
If not, then you just press on an app on the Home screen and hold it down until they all begin to wiggle. Apps that you can remove (non-Apple apps) have a little "x" in the top left-hand corner. Tap on that, and the app will be removed.
Cheers,
GB

I put more wrong passcodes and then write "Iphone is disabled | Connect to iTunes". When i connect to iTunes, appear a error where write that I can't connect iPhone to iTunes because must to put a password on iPhone . HEEEEELP !

I put more wrong passcodes and then write "Iphone is disabled | Connect to iTunes". When i connect to iTunes, appear a error where write that I can't connect iPhone to iTunes because must to put a password on iPhone ( but I can't connect iPhone to iTunes because is blocked) HELP me PLEASE ! And give you more details if you want .
Sorry for my english but I am from Romania and I don't know very good .

Forgot an iPhone Passcode? How to reset the iPhone passcode
iPhone and iPod touch- Wrong passcode results in red disabled screen
Please get the iPhone iOS 4 user guide.

I am following instructions to undisable my password. When I connect to iTunes I cannot find Devices. Where is this?

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