I am from HK and I work in taipei.  Why I cannot get my Iphone 5 On Off button fix in Taipei?

I am from Hong Kong and work in taipei, I have a Iphone 5,
Recently, Apple found out that the on/off switch problem of Iphone 5 and need to repair.
But I bought my iphone in HK, and i work in Tapei now. When I bring my phone to your care center,
they refuse to fix for me because my phone is not bought in Taipei.
As a overseas worker, how can I fly back HK to repair my phone???
Please let me know what I can do now????
I don't have holidays and I don't want to fly back hk to fix my phone... can your taipei center help me to repair it??

These are user forums. You aren't speaking to Apple here, so there's nothing we can do. Try contacting Apple directly:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

Similar Messages

  • I have the old iPad and would like to know why I cannot get Skype to work on it.I can get to ring the number but the person cannot here me.

    I have a old iPad and would like to know why I cannot get Skype to work.I can get it to ring the number but when the person answers they can't here me why is this.

    Based on Skype's website, are you using a compatible headset?

  • Airport working with my desktop, but cannot get my Iphone to recognize base station

    Airport express, brand new, seems to be working with my desktop, just fine, and playing Itunes thru airport. However, cannot get my Iphone 5 to recognize base station. Seems to periodically work, but not consistently. Is there any setting change on the iphone that will help?

    Hi myedscape,
    Happy Holidays!  If your iPhone 5 is not consistently connecting to your new Airport Express, try these troubleshooting steps:
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
    http://support.apple.com/en-us/TS1398
    Be sure you're in range of your Wi-Fi router (access point).
    Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    Restart your iOS device.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    Tap  and Forget this Network.
    Try to connect to your desired Wi-Fi network. 
    Note: You may need to enter your Wi-Fi password again if your network requires one.
    Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    Update your device to the latest version of software.
    Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
    previously connected Wi-Fi networks and passwords
    recently used Bluetooth accessories
    VPN and APN settings
    iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support
    http://support.apple.com/en-us/HT202068
    Airport Express Setup Guide
    manuals.info.apple.com/MANUALS/1000/MA1613/en_US/airport_express_80211n_2nd_gen _setup_guide.pdf
    I hope this information helps ....
    - Judy

  • HT1430 I have a white screen and I cannot get my Iphone to turn off.

    I have a white screen and I cannnot get my Iphone to turn off.

    OK.  Are you asking for help?

  • Firefox will not start or bring up any window. I am exasperated, there is no one to talk to and nothing works!!! I cannot get help

    I have tried to follow recommendations - I deleted firefox and downloaded the newest version. I tried to go to help and to select something but nothing opens. I have been trying for two days to solve this and NOTHING works. With no one to talk to it is truly exasperating. The tool bar comes up but nothing on it works. I have so depended on Firefox that this is a major inconvenience. Can you please help???
    Thank you, Barbara

    Hi Barbara, could you try starting Firefox in its "Safe Mode"? To do this, hold the Shift key down while starting Firefox. Then click the "Start in Safe Mode" button.
    Does Firefox work in "Safe Mode"?
    More info: [[Troubleshoot Firefox issues using Safe Mode]]
    ''Edit: Many apologies, on the Mac, you hold down the option key instead of the Shift key.''

  • It used to be that when I created a pdf from a word or publisher document, hyperlinks worked fine. Now I cannot get them to work unless the text displayed for the link is the complete address and it all appears on one line. Why?

    it used to be that when I created a pdf from a word or publisher document, hyperlinks worked fine. Now I cannot get them to work unless the text displayed for the link is the complete address and it all appears on one line. Why?

    You can print to the Adobe PDF printer, but that only creates links that Acrobat or Reader recognize as such. That is the reason for needing the entire URL on one line. It is not actually an embedded link, but one created by Acrobat on the fly. With OFFICE 2013 you have two choices: 1. create the PDF with the print to Adobe PDF and then add the links in Acrobat so that they are complete or 2. I think the WORD save as PDF or XPS will create the PDF with links, but not sure. If so, that would be the quickest solution for you, but be aware of potential problems with the MS plugin.
    Of course, the third option is to upgrade to XI which can be done with AA 9. You will probably not be eligible for a for an upgrade to whatever the next version will be.

  • TS4212 can anyone help please..  since iCloud  came on the scene  My all in one printer  keeps saying  it is not USB connected.  I have been  looking for over a week now   and even chatted  with the USA  but cannot get it to work

    can anyone help please..  since iCloud  came on the scene  My all in one printer  keeps saying  it is not USB connected.   what do I do
    I have been  looking for over a week now   and even chatted  with the USA  but cannot get it to work.
    I am really struggling

    Thanks
    someone named  Eloisa   she gave me   a phone no.   or visit hp.com/uk
    cannot make head nor tale of it all.  I am old.  and find everything hard to undertstand

  • TS3367 I cannot get my iPhone 4S to connect to iMessage n FaceTime have tried all the tips online and it's still not working ? It's just saying  waiting for activation

    I cannot get my iPhone 4S to connect to iMessage n FaceTime have tried all the tips online and it's still not working ? It's just saying  waiting for activation

    What tips have you tried so far?   Just so we don't waste our time telling you things you've already done.
    When you respond, also indicate which country and carrier you're using.   Also, is your phone brand new?  can you make a phone call / access the internet while on cellular?

  • I have downloaded mavericks and it works ok. Why however stays my app in download status instead of installed status

    i have downloaded mavericks and it works ok. Why however stays my app in download status instead of installed status?

    Ok. Sleeping here. The App Store. Applications, other than the operating system, will be downloaded and automatically installed for you. Once that is done, the App Store Purchases category will (should) show a greyed out INSTALLED.
    In App Store purchases, I have three applications that have DOWNLOAD status. Mavericks, Mountain Lion, and Lion. This particular status means that I can download again, these operating system installers, if necessary. It does not imply anything is wrong.

  • I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file.

    I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file.  I locate the file and it's empty?!

    Delete the file, then download again from the iTunes Store, Purchased section (in the Quick Links sidebar).

  • I'm having constant problems with pages not working. I.E.: I cannot fill in writeable fields, click on buttons... or anything... nothing on the page works. And, this is not exclusive to a particular site. I can, however, work well in Explorer.

    For the last few weeks I have had constant problems with pages not working. I.E.: I cannot fill in writeable fields, click on buttons... or anything... nothing on the page works. And, this is not exclusive to a particular site. It does seem to be a browser issue, because I can work well in Explorer.

    Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • I am having trouble with the "numbers" app on my MacBook Air. I go to print my document and that works just fine. I cannot however return to the document after printing. What do I have to do?

    I am having trouble with the "numbers" app on my MacBook Air. I go to print my document and that works just fine. I cannot however return to the document after printing. What do I have to do?

    RR,
    Not to worry, you're not the first to expect Print to finish by returning you to the edit mode. The thing is that Printing is so hit and miss with this version of the app, you will probably want to stay in the Print window for more than one attempt.
    Jerry

  • HT201407 hi, i am from india and i have just replaced my sim card in my iphone 4s but it says that iphone could not be activated because the activation server cannot be reached. what is the solution to attend this problem ?

    hi, i am from india and i have just replaced my sim card in my iphone 4s but it says that iphone could not be activated because the activation server cannot be reached. what is the solution to attend this problem ?

    Hello Sunnymalik1,
    You must only have the required sim. All the information should be on your box.
    ^Connor

  • When updating to  itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.

    When updating to  itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.

    1) The older version of Bonjour can not be removed. Contact your technical support group.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • HT1373 i have a broken desktop which had my itunes account on it. I am trying to get the information onto a new laptop and itunes programme but cannot. I also cannot get my iphone 5 to be recognized on the new itunes. HELP

    i have a broken desktop which had my itunes account on it.
    I am trying to get the information onto a new laptop and itunes programme but cannot. I have only managed to copy over some of my music as i had it on an external drive.
    I also cannot get my iphone 5 to be recognized on the new itunes.
    HELP

    iTunes as you see it in the application window uses a series of files and folders contained in the iTunes folder.  Some people make the mistake of only backing up their media in which case all you have is a bunch of media files without the iTunes structure.  In that case you have to build a new library yourself.
    What exactly do you mean "not recognized"?  The phone does not show up on the computer at all, or it does but it says it will wipe the phone?  The wipe the phone stuff is again because it cannot find the original library to which it was synced.  You need to transfer the entire iTunes folder from the old computer or the backup you made of it.
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391

Maybe you are looking for

  • How can I convert an ActionScript 2 website to ActionScript3?

    I have a website which currently uses Action Script 2. When I change the Publish settings from Flash 7 to Flash 9 and from ActionScript 2 to ActionScript 3, then publish the file, I get the following warning: WARNING: Actions on button or MovieClip i

  • How to use smb share for home directory with AD account

    I have extended the schema of our AD and bound a macbook pro running 10.6.8 to the domain. AD users are able to logon, and if I select the option to use their AD homedirectory attribute then this smb share is used as a network drive. My question is t

  • Unicode in Photoshop CS3 - is it possible ?

    Hi. How can i use unicode characters within a Photoshop CS3 text layer? An example: In Word, i can type 261A followed by [Alt-key] C then i see an unicode character in Word (the left-pointing hand). This does not work in Photoshop. I also cannot copy

  • Add vendor number and vendor name to the SAP Standard CO/PS Line item repor

    Hi how i can post PS commitment line items and cost center and orders commitment line items The SAP standard reports are: CJI5 PS Commitment Line items KSB2 Cost Centre Commitment Line Items KOB1 Orders Actual Line Items KOB2 Orders Commitment Line I

  • Flex TextArea HTMLText issue.

    Hi All,          I am using a Flex textArea control and recently i found an interesting behaviour while using htmlText property of the TextArea. By default the htmlText has "<P align=''left' /> tag.When i added bullets to the text it adds the "<LI>"