I am FRUSTRATED with my bb bold 9650

I have asked the same question to this forum at least twice, I have contacted my carrier who tried to deal with the issue for several hours then transferred me to BB company support who tried to help me. I have uninstalled the desk top 7 OS and reinstalled it to NO AVAIL. I was running BB 6 on my computer which is a PC running windows 7. When I had the vista os I could sync seamlessly between my bb and my laptop. Once I changed to windows 7 OS the BB ver desktop version 6 ceased working. I downloaded BB ver 7 OS to my laptop and I AM STILL unable to sync between my laptop and my BB bold 9650. I have been told that the best possible solution is to upgrade to the BB10. I can't afford this option right now. Since I am an independent contractor and have a mother in law that is disabled and a son with autism I depend on seamless syncing for appointments etc. Friend have wondered why I am loyal to BB and don't just switch to an IPHONE- truly I am wondering too? I like the Blackberry OS, I have been happy with it for a number of years but this syncing problem as well as the lagging paypal card swiping ability is certainly making me wonder if my aversion to the IPHONE is misplaced. HELP HELP

Just to be clear, we're talking ONLY about the Desktop Software version, right? Not about your BB device OS version. That would be a completely different discussion...and all that I've talked about has solely to do with the Desktop Software.
kimdyuma wrote:
Becuase I upgraded from OS 6 w to 7 becuase it had stopped working
Oh...sorry...I did not quite understand that from your first post...
kimdyuma wrote:
I was told by BB that Os 6 would not work with windows 7
Well, I don't think that's the case...although the prior version system requirements aren't available, I am 99% certain that Desktop Software 6.x worked fine in Windows 7. I don't know who "BB" is that told you that, but I think they may have been mistaken.
kimdyuma wrote:
I upgraded then the syncing would work just fine.
Sometimes yes, sometimes no. It often depends on the exact root of the problem. If the problem is outside of the Desktop Software (e.g., corrupt Outlook installation), then nothing the Desktop Software can do would help that, no matter what version of the Desktop Software is used.
kimdyuma wrote:
Also clicking on any link to previous versions of BB desktop software will onlyl give you the option of OS 7 ( except of course the 10)
Sorry but, from post 15 of the thread I linked for you, not correct...when I look at that link, I see various levels of Desktop Software 4.2, 5, and 6. So all I can guess is that you are not looking in the location that I recommended for you...
I wish I could diagnose further for you...but you've so far not provided any real details about what happens...from merely things like "it doesn't work", there is just too little information from which to do any useful diagnosis. When you were still on Desktop Software 6, did you perhaps do any Advanced Logging? Sometimes, that can be useful...
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
Good luck and let us know!
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Blackberry Bold 9650 versus the Tour Bluetooth Volume

I had the Tour and the trackball broke.
It was replaced with a Bold 9650.
I was using a Blueant speakerphone.
Volume was loud with the Tour.
I would say its barely adequate with the Bold.
When OS 6 came out, I installed it after about a month.
It caused a problem with a work program and I downgraded it. (Yes the volume on Bluetooth was awful with OS 5 and 6 I downgraded the software 05-06-11)
It's now Platform Version: 4.2.0.424 and Application Version: 5.0.0.975.
If I pair any bluetooth device to it, the volume sucks.
If I then pair the same device to any other bluetooth phone a friend has that is not my Bold, it works good, the way it did with the Tour I had.
Enhanced Audio does doodly squat.
Bass Boost, Treble Boost is the same expectation "let down".
Changing the Media Options for louder volume does not do anything for my bluetooth call volume.
I don't understand why any other bluetooth phone or my previous Tour had/have such a louder sound than this Bold.

Forge ahead with the BlackBerry Bold 9650 smartphone and tackle your challenges head-on. With features like Wi-Fi, 3G technology, a 3.2MP camera with video recording, VZ Navigator Global, Visual Voice Mail, V CAST Music w/Rhapsody, V CAST Videos, V CAST Song ID, VZW Tones Deluxe, Mobile Broadband Connect and optical trackpad. Plus, enjoy multimedia support for your videos, pictures and music. Whatever drives your life is always within reach chat with friends, email colleagues, share pictures and listen to your favorite tunes. The BlackBerry Bold also works with popular apps like Facebook and Flickr and even lets you talk and surf at the same time with simultaneous voice and data over Wi-Fi. Take chances and embrace your adventurous side with the BlackBerry Bold. IT'S HERE! Check HERE for pricing and additional information.

Accessories help for the Bold 9650

Will the BlackBerry Charging Pod for BlackBerry Tour 9630 work with the Blackberry Bold 9650?
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cuse165

yes
it is listed for both here
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Bold 9650 Calendar does not sync with PC after upgrading to OS 6

BB Model - Bold 9650
Carrier/country - Verizon / United States
Device OS level - 6.0.0.432
PC OS version - XP
RIM Desktop Software version - v6.0.1 B21
Outlook version - 2007
The symptoms - When syncing, events in Outlook transfer to device, but the events on my device are not being transferred to Outlook.
I do see that when I go in to my device calendar, then Options, my email addresses are listed as accounts, as well as the Default account. And, when I click on my primary email, it shows 233 entries in my calendar. How are my email adresses associated with the calendar?
I have gone in to the Set-Up App, clicked on my primary email address, then edit, then synchro options, and selected the Calendar. That did not help, so I tried uncheking the option and that did not help either.
If anyone has ideas it will be much appreciated!
Thanks,
dzmikly

Problem solved. I removed the desktop software and reinstalled. Seems to be working now, with minor gltches, but it's working.

Mac Blackberry Desktop Manager Won't sync with New Bold 9650

I have a new Bold 9650 (upgraded from a curve). My curve recognized and would sync with no problems. I used BB Desktop Manager to restore my new bold with all it's contacts and such. When showing up in DM, the options for restore and back up are available. When I click on applications it says I need a newer version of desktop manager. I have downloaded the most recent from the website and it still says this.
More importantly, the SYNC option doesn't even come up while the two are connected. It stays greyed out and won't let me get the option to sync. This worked fine with the curve, but the bold won't sync!!! Help please!!!

I too had the same problem. See below... there's a workaround. Apparently they are working on it.
BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone when the Mac computer is bo...

Bold 9650 with OS 6 and Random Reboots

Hi, all,
I upgraded like many of you to the latest official OS for the 9650, version 6.0.0.431. I have been experiencing random reboots, at least 4 or 5 per day. I was wondering if any of you are experiencing the same thing? Usually, random reboots are caused by some 3rd party application, but I am having a hard time figuring out which one it can be. I think it might be either Facebook or Weatherbug causing the reboot. Not sure, but wanted to get your input. If you are experiencing random reboots with this OS, let me know.
Doc

MotleyLou wrote:
OK...Upgrade complete. No reboot's yet. But what I did notice...some of my preloaded app/icons got doubled? Any tips how to delete either one or all so they don't come back again? I had a Curve last, and everytime I "removed" something, after an update or over time, the Icon would come back. This is my third day with my new Bold
Hey,
Probably what happened on the "pushed" icons for apps is that when you reloaded your OS, you probably restored the Service Book. Then, after your device was connected to the network, it got pushed a couple of those icons again, resulting in duplicate icons. In my case, it was the icon for VCast Apps. I went into Options>Device>Advanced System Settings>Service Book and found that I did have the VCast Apps listed twice. I deleted one of those entries and one of the duplicate icons disappeared. Now, you could delete all of those pushed icons in the Service Books, but they will reappear after a few hours. The Service Book is continually updated during the day. It connects with the network, looking for updates and it will put those pushed apps back. The only solution is to hide those apps. I just made a folder called pushed apps and moved all of thosed pushed apps into that folder. I hope this helps.
By the way, no reboots since reloading my OS yesterday afternoon. That is good. I will load Opera Mini 5 Beta 2 and let it run for 24 hours and see if I get reboots.
Doc

BB Bold 9650 - DM Runtime Error "Cannot Find System in Table File"

I am new to these forums and have read as much as I understand without seeing a fix. I recently traded in my BB World Edition (loved it) for the Bold 9650. I uninstalled the old DM I was using and installed DM 6.0 - couldn't sync. Unistalled that and installed v5 - couldn't sync. Did a clean uninstall of all of it, restarted my computer and phone, reinstalled v5 - then got the runtime error.
I am more than frustrated and about ready to call Verizon to return the phone and go back to the World Edition. I have to sync my calendar and contacts for my job - can this be done wirelessly??? I don't have to have DM if I can sync somehow..... HELP!!!!!!!
Windows 7 Ultimate 32-bit
Office 2010 Professional Plus

HELLO BLACKBERRY?????? I have been searching for over a week for a solution to this problem with no luck. I see you quickly respond to other posts with easy questions..... WHY CAN'T I SYNC??????????????????????????

Bold 9650 is the WORST phone I have ever had!!! :-(

OK... I "upgraded" my phone to the Bold 9650 when it just came out earlier this year, wanting the latest and greatest. I have been an extremely loyal BlackBerry user for more than a decade. In fact, one BlackBerry I had a while back went a year-and-a-half without crashing, freezing, nor giving me any trouble whatsoever. Now, unfortunately, with my bold 9650, I'm lucky of I can go an HOUR-and-a-half without some sort of freeze or crash, and often the only way to get back on track is to pull the battery and restart. Several. Times. Each. Day. And I get REALLY tired of seeing the spinning icon showing me that BlackBery is doing something on its own, but I cannot do a thing with it. Can't move the thumbwheel. Can't enter any text. Can't even shut the phone off!!!
Am I alone, or are others out there experiencing the same problems? I'm about to abandon the Bold 9650 and get something else. What is a good replacedment for it?
Thank you.

OEMMaster wrote:
OK... I "upgraded" my phone to the Bold 9650 when it just came out earlier this year, wanting the latest and greatest. I have been an extremely loyal BlackBerry user for more than a decade. In fact, one BlackBerry I had a while back went a year-and-a-half without crashing, freezing, nor giving me any trouble whatsoever. Now, unfortunately, with my bold 9650, I'm lucky of I can go an HOUR-and-a-half without some sort of freeze or crash, and often the only way to get back on track is to pull the battery and restart. Several. Times. Each. Day. And I get REALLY tired of seeing the spinning icon showing me that BlackBery is doing something on its own, but I cannot do a thing with it. Can't move the thumbwheel. Can't enter any text. Can't even shut the phone off!!!
Am I alone, or are others out there experiencing the same problems? I'm about to abandon the Bold 9650 and get something else. What is a good replacedment for it?
Thank you.
Thanks to SuzyQ for your input. Hi OEMMaster, How much memory is on your device? It could be low memory causing your device to freeze. Please try cleaning the memory to free up some space and resources. If your memory cleaning feature is not turned, please use the steps below to enable this feature with helping to avoid low memory. I'm providing steps below for turning this feature along with a link to our website to the user manual and simulator supporting your device. If you have tried these suggestion and still have the issues, I could look into an option of offering you a certified like new replacement if you are under warranty. Please send me a private message with your information to be assisted further. I hope this helps.
To turn on the memory cleaning feature:
1. On the Home screen or in a folder, click the Options icon.
2. Click Security > Advanced Security Settings > Memory Cleaning.
3. Select the Enable check box.
4. Press the key > Save.

Syncing bold 9650 to Vista and Win 7 laptops

Now I have a new problem . I bought a new laptop MS win 7, and I want to sync my BB bold 9650 to this and my old DELL Vista OS
I had to DLoad Desktop Software ver 7.1.0 Bun 33 cause its all I could find at the time . Found some ver 6.1.0 but they were not from Bb so did not want to download
When I sync my Bold with the Old DELL Vista the first 150 of my contacts got corrupted . It appears that the full NAME filed was moved to the company field and now
when i look at contacts in Address card I see nothing on the top line.
If I look at them in Business card view , I can se them but that is not the best way for me to be able to see them all easily .
I tried unistalling and reverting to an earlier DM ver 6.1.0 that I had before but that got corrupted and I am back to version 7.1. 0 Ver 7 dooes not use Intellisync so it syncs differently now
AT some point I deleted all the contacts on the device and transferred them via Out look one way sync .
I had backed them up before so I used that to send them to device.
Now I dont know how to map fields in BB to match outlook 2007 and if that was the problem why did only 100+ contacts have the field changed.
I could go through the 100+ contacts and copy paste "company " filed into name filed if there is no other way but I am afraid it will happen again if i don't figure out what caused it in the first place.
Is there a solution , and how do I map fileds in Outlook to sync properly with BB DM Ver 7.1.0 . I mapped them all correctly a few years ago when I converted from Palm to BB . Was basically trouble free for a long time
Thanks
P.S. I have heard people having problems with Win 7 sync and I have even touched that yet

Unintalled and reinstalled . What I see when i go into advanced sync of contacts , fields > the first name , last name,
company name, fields are greyed out
I just cheked the new Win 7 laptop and the fileds are greyed out there also
So i dont belive all is well . Maybe they are not syncing all ?
I just synced after deleting one contact in outlook on my laptop and I see its still on my phone
this ver 7.1.0 suxx Have to find an earlier version that is not corrupted

BB Bold 9650 update .732 battery problem

I've had this new BB Bold 9650 for a couple weeks since the stores don't seem to carry the Tour anymore. But either way, it wasn't a signal hound but worked fine and battery life was good. But after the .732 update it's still no signal hound but now my battery is dieing after 8 Hrs...of no use!
So since the battery was fine before the update, I'd say it's not a bad device. And I've never had problems in my location with other VZW phones, I'm guessing with the update this device is really working hard to maintain a connection?

Taterbug wrote:
I would also appreciate the download url. I am having the same issues, constantly going from 3G to 1X. Charge battery all night, and don't use it very much during the day but it only has one bar left that same night. My 8703 for work keeps a charge for 3 days and I am constantly on the phone and emailing with it.
Thanks.
Hi,
Taterbug, I sent you a PM giving you the URL for the .699 file. I did find out one thing. I performed a clean install of my Bold with the 5.0.0.732 upgrade and it seems to be stable for the moment. The battery drain has gone and the signal issues have leveled out. I did a wipe of my device and loaded the .732 OS on my Bold and for the past 4 days it has been doing well. One thing I have found is that when I have WiFi going along with the mobile network too, the battery will drain very fast...in a matter of a few hours. I don't know if the clean install did anything different or not, but for now, for me, all seems to be ok. I just thought I would report this to you all. Any changes, and I will report here.
Doc

Blackberry Bold 9650 OS 6 update email setup error

Hi All, I recently updated my Blackberry Bold 9650 to operating system 6. Ever since I can not access the email setup on the phone! I contacted verizon and they said they have had numerous calls on this. They had no fix except to go online to the VZW/Blackberry site to manage my email accounts. Does anyone have a solution to this error/bug? I used to be able to do this from the phone prior to the update! Thanks!!

Hi,
It sounds like you need to reload your device's software. Before you do anything else, backup your data with Blackberry Desktop Software. Make sure you have any serial numbers, etc of any 3rd party apps written down. When you are ready, perform a security wipe of your device. To perform the security wipe, do the following:
Go to Options and press the trackpad.
Go to Security and press the trackpad.
Go to Security Wipe and press the trackpad.
Now, select the data you wish to delete. I recommend placing a check in the boxes beside everything except Media Card.
Type the word 'blackberry' without quotation marks in the blank space provided.
Select Wipe Data and press the trackpad. This will initiate the wipe process.
The whole process can take anywhere from 30-45 minutes to 90 minutes, depending on how much data you have and if it is encrypted. Your device might restart a few times or may appear not to be doing anything, but do not stop the precess. Once it has completed, you will be alerted. You can then reload any of your personal data or 3rd party apps. You may not want to do this unless you have 2 or 3 hours to spend. Hope this helps.
Doc

Bold 9650 freezes when uploading pics (Facebook v1.9? issue?)

I have the Bold 9650 and use v5.0.0.975 and upgraded to the new Facebooko v1.9 as soon as it was available (did not get the beta app, I waited) and ever since I did whenever I go to take a pic and upload it to FB, my phone freezes and locks up. Every time! IF it decides to unfreeze (and that has only happened less than 1/2 a dozen times) then it will not allow me to cick on any other icons on my phones main screen...sms, contacts, email, browser. The only other solution is a battery pull and that is getting old REALLY quick!
Well, let me just say that this is when I noticed the problem...I am assuming it is tied to the FB upgrade, but I could be wrong.
I have tried posting on Crackberry.com and not gotten any helpful advice so wondering if someone in here could help me with some suggestions to prevent this from happening every time.
I am thisclose to doing a complete system wipe and starting over to see if that would help...but that would be my last resort, obviously!
Thanks in advance for your response!

valene13 wrote:
Hi!! I have the same exact issue, we are both not alone and i'm soo happy i actually found someone else that is having this happen. I'm not happy we have this problem cause i know its exhausting. DO NOT DO A SECURITY WIPE! It won't help. I've done a wipe and verizon just replaced my phone on Friday and i am still having this issue. Also, i'm now running v 5.0.0.1006 so its not the os like i thought it was. I am starting to think it is the fb app. Maybe should just uninstall fb and wait for an updated version, i don't know...
Hope this helps alittle...
Valene
Valene: I never did the security wipe - I upgraded to OS 6.0.0.028 and am STILL having this problem with uploading pics using the FB app as well as the mobile site...I have 11 months left before my NE2 and will more than likely be switching to an Android at that time...ticks me off that every time I want to upload a pic and share it that I have to do a freakin battery pull. Sure hope the powers-that-be at FB and BB see these posts and get to steppin on a fix!

Need to sync contacts from an old Desktop address book on Bold 9650

Not sure if this is the right forum for this, but here goes!
I have a user with a Bold 9650 that has two Desktop address books on their device:
- 1 from the old enterprise activation at a previous company that we saved and restored
- 1 from the current activation that is correctly syncing with Exchange
For the old one, they want to pull in about 800 contacts sitting there and get them syncing with Exchange.
Quesiton is how do I do this? I can't seem to back up the book and restore it over the current, and I can't otherwise seem to access it in a way to do this. I know there must be a way, so any hints would be great!
Desktop 6 is installed on their system, and I do have admin access to the BES Server, etc if need be.

Hard Reset the new Treo so it's completely erased. Perform a HotSync, and when Palm Desktop asks you to "Create a New Account, or use an Existing One?" choose "Existing" and pick the HotSync name of your old data.
WyreNut
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Apploader.msi error, bold 9650

okay, I have a bold 9650 with the 6.0 os and it was running fine. The update came out. I installed it. Now, I cannot run the desktop manager it is constantly looking for apploader.msi. I have unistalled and reinstalled the OS for pc, running outlook 2007. I have removed everything with "blackberry or rim". help

This posting referred to another Bold 9650 listing. Reading it still might give you an idea. Think the example would start with 9650 instead of 9870.
I will assume for a moment that you have only one phone, e.g. the Bold 9780 smartphone and the driver
is not yet loaded but if it is go to the last paragraph near the bottom which starts with "Now it appears ".
I suggest first checking in ‘Add or Remove Programs’ accessed via the control panel whether you have
these 2 programs installed:
BlackBerry Desktop Software 6.1
BlackBerry Device Software v6.0.0 for BlackBerry Bold 9780 smartphone
The important one is the Device software for the proper phone. You might want also find a listing of:
BlackBerry Device Software Updater
as well on this page. This software is not needed to communicate with your phone and is optional.
(I don’t know whether one has to install device software for each model of a phone which one connects
to the DTM. I noticed you have also a Bold 9650 and it might not like the Bold 9780 device driver and
vice
versa. I assume you need both drivers present when you have 2 different phones, see below).
You can find the device software here:
http://us.blackberry.com/support/downloads/download_sites.jsp
Here is an example for the 9780 phone (above assumption).
find:North America, then select 'Bell Mobility Inc.' ( We assume for a moment you are withBell because
each service provider gets their own driver).
next page is called: 'Download for Bell Mobility Inc.'
Next select a phone, e.g. 9780
Next appears:
Software For BlackBerry® Bold™ 9780 smartphone
BlackBerry Handheld Software v6.0.0.2647 (All Languages)
Package Version: 6.0.0.2647
Consisting of:
Applications: 6.0.0.600
Software Platform: 6.6.0.223
File name: 9780AllLang_PBr6.0.0_rel2647_PL6.6.0.223_A6.0.0.600_Bell_Mobility_Inc.exe
File size: 188.21MB
Note: The Software Platform and Applications version numbers can be found under Options-About
screen on the handheld.
Here is a second example for a Bold9780 phone if serviced by Rogers.
find:North America, then select ‘Rogers.' (We assume for a moment you are withRogers because
each service provider gets their own driver)
Next select a phone, e.g. 9780
Software For BlackBerry® Bold™ 9780 smartphone
BlackBerry Handheld Software v6.0.0.1879 (Multilanguage)
Package Version: 6.0.0.1879
Consisting of:
Applications: 6.0.0.448
Software Platform: 6.5.0.136
File name: 9780M_PBr6.0.0_rel1879_PL6.5.0.136_A6.0.0.448_Rogers_Wireless_Inc.exe
File size: 172.96MB
Note: The Software Platform and Applications version numbers can be found under Options-About
screen on the handheld / your Bold phone.
Now you might want to go back to:
http://us.blackberry.com/support/downloads/download_sites.jsp
wait a bit till the page is populated and choose you particular need (you did not list in your profile the
phone company).
After you have the right device driver for Version 2647 hit download and store the handheld software
also known as the 'device driver' to a temporary location on your hard drive (remember it so you can go
there later).
When you get later an error it is not called ‘Device Application Loader Wizard’ but ‘Handheld Application
Loader Wizard’ (OK… semantic…. so we muggle users should not get the proper hint ...?..…that why
they call it a wizard...I guess...Potter wake up...).
Leave your DTM as is (no reinstall required), then install the new downloaded software on your
computer via double-clicking at the filename in the location where you stored your download. This
handheld software will later update the software on your BlackBerry Wireless Handheld, e.g. Bold9780
and is the ‘glue’ between the DTM and your phone.
If you get later a ‘Handheld Application Loader Wizard’ error message search for ‘Handheld’ on the BB
support page and find my posting there.
Now it appears you have an issue with the second phone, the Bold 9650. I guess you need an
additional entry for the second phone, i.e. have to install another driver for the Bold 9650 smart phone
and the line would then read after the installation in 'Add or Remove Programs':
BlackBerry Device Software v6.0.0 for BlackBerry Bold 9650 smartphone
I am sure the DTM can sort out which driver to select according to the USB connected phone model if
the drivers are present.
Since I am a muggle and write too much stuff (?) you wizards can have a LOL for free...

Issue syncing Bold 9650 and Entourage Calendar using Desktop Manager

I'm trying to sync calendar items in Entourage residing on my MacBook Pro with calendar items on my BB Bold 9650 and noticed that "Entourage" is no longer offered as a calendar choice with which to sync (I've been a BB and Entourage user for 2 years and this is a new issue - Entourage used to be offered as a choice). I tried to fix by uninstalling Desktop Manager and reinstalling with newest version - no change - problem persists. Calendar items are not syncing between BB and Entourage - any idea how to fix?

My apologies hiforman.
If you click on Calendar in BlackBerry Desktop Software does it list more than 1 calendar?
Also you're saying in Contacts does it just list entourage?
Also open up iCal on the Mac, do you see an entourage calendar listed?
I look forward to your reply.
-ViciousFerret
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I am FRUSTRATED with my bb bold 9650

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