I am getting a error message that says I need upgrade Quicktime 7.5.5
but then when I access a download site and run the download, I get a text edit mess and not a download of software. How can I get a Quicktime update so that I can use iTunes (the whole program is stopped)
When I try to start up iTunes, I get the 'need to upgrade to Quicktime 7.5.5' error message. So no iTunes. I've tried several download sites and none will download. Some say my computer is too old (I have OS 10.5 so this shouldn't be a problem) and others just download symbols. Do you have a fix?
Similar Messages
-
'm trying to activate my Airport Express to a wireless network powered by an Airport Extreme. I get an error message that says I need to Use Airport Utility 5.6. My system is currently running Airport Utility 6.1
Is your AirPort Express an older 802.11g model? If so, you will need to install v5.6 if you are running OS X Lion or 5.6.1 if running OS X Leopard or Snow Leopard. Unfortunately, the iOS version of the AirPort Utility cannot administer these older base stations.
-
I can't get my QuickTime Player to play; I get an error message that says I need to reset my Proxy Server settings. WHA??
Norton is probably the issue. It can really screw things up, that is one reason I never use it. See if you can temporarily disable it and then try the sync and see if that works.
On a Mac, there is a way to run a program that repairs permissions for the user, not a Windows thing. -
When I open lightroom I get an error message that says it needs to quit...???
When I open Lighroom I immediately get an error message that pops up that says 'Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches.' When you click ok the box goes away and windows attempts to fix the problem. Then I get a second error box that days the programme has stopped working and windows will notify me if a solution is available. I have tried restarting and updating the computer. I have checked that I have the most up-to-date Lightroom (version 5.7.1). I don't want to uninstall to redownload the software as I have 'work in progress' that I haven't exported yet.
Help please!Delete the Preview Cache folder. It is in the same folder the catalog is in. Usually in your UserName folder.
-
I am trying to login to a website and every time I go to login I get a message that says "You need cookies for this site. Please enable cookies." I've checked cookies and they're enabled, I even put that specific website on allow. I searched for information on how to correct this error and did all that it said, yet I still get this message.
I have the exact same problem! With just one website. It's when I have a second account on it. I can sign in with my original (old) account, but not with my new account that I wish to sign in on. I've talked to a lot of people members of the website who have second accounts and this doesn't happen with them, it's only with my firefox. I've done everything I can to enable cookies, 3rd party cookies, no exceptions, etc.
But it must be something to do with my computer because I did the same thing on Internet Explorer and Google Chrome and it's exactly the same. :/ -
When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!
Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.
-
trying to purchase lion. get an error msg that says i must have a duel core processor to buy.I have a 2.16 GHz Intel Core Due
A Core Duo is not a dual core Processor. What you need is a Core 2 Duo.
Regards
TD -
When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!
"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, MarkUnfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems. -
I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
-
After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found. how do I get Itunes to start working again?
See... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562 -
For the first time, I'm trying to use adobe premiere elements 10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or the codex is not installed. As a test, I created another very small project and get the same error message, when I try to open it. Pls give me a simple answer, a refund or a phone
mike frischenmeyer
What computer operating system is your Premiere Elements 10 running on? And, what video card/graphics card does that computer use?
Is this the first time you are using Premiere Elements 10 or have you worked with it before successfully? There is no easy solution until we
know the details and troubleshoot to determined what caused the problem.
1. Can you open a new project?
2. After you saved/closed the problem project, did you move, delete, or rename any of the files/folder that were related to the source media
for that project?
3. Please review the Adobe document on troubleshooting damaged projects.
Troubleshoot damaged projects | Adobe Premiere Elements
4. What are the steps that you are using to reopen this saved closed project.
a. File Menu/Open Project/Name of Project
b. Other
Please review and consider and then we can decide what next based on your further details and results..
Thank you.
ATR -
I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems... -
I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019). I am trying to put albums on to my ipod by dragging and dropping. I have it set to manually manage music and videos. The albums appear in the music section under Devices, but they don't appear on my actual ipod.
I have never had any problems doing this before, only in the last few days.I am having the exact same issue as you are with my iPod nano. This started happening the same day after I updated the iPod software, so I wonder if it is a bug within the software that Apple needs to resolve. I dragged 3 playlists of new music from my iTunes over to my iPod and sometime while it was trying to add those songs, the error 13019 popped up. Another note, which may not be related at all, was that iTunes told me at some point during this process (I believe before the error notification, but I'm not sure and that may be helpful to know) that I did not have enough room on the iPod to copy all of the songs, but it would copy as many as it could. What is curious, like in your situation, is now all the songs it supposedly copied appear to be on the iPod under the Device->iPod->Music label in iTunes when it is plugged into my computer, the playlists in question are also showing up there, and it does indeed say my memory is full under the iPod's general tab in iTunes. However, when going through my actual iPod when it is not plugged in, none of those songs or playlists are anywhere to be found.
Anyways, all the established solutions to the 13019 error do not apply to this situation, as my iPod has always been set to manually managed so "unchecking" the Sync Music option under the Music tab of the iPod and rechecking it will not work because it was never checked in the first place. And voice memos are obviously not applicable since we are not talking about an iPhone failing to sync music.
Unless anyone can provide a new solution here, I may just have to take my computer and iPod up to the genius bar. Any suggestions would be appreciated.
Maybe you are looking for
-
How do you combine two or more movie clips into one movie clip in iMovie '09
how do you combine two or more movie clips into one movie clip in iMovie '09
-
Hi, I have an application where I need to render a subset of SVG in Flash. I am aware of projects such as as3svgrenderlib and svg2swf. However, my SVG files have font definitions in them (i.e. include glyphs), and these fonts are referenced in the
-
I try to migrate a Oracle iAS webservice to WebLogic 11g by just deploying the ear on WLS. This results into the following exception: Who can help fixing this error? [HTTP:101216]Servlet: "OnlineReserveren" failed to preload on startup in Web applica
-
Exchange 2007 - The server don't send dsn message for external users
Hello, Our exchange 2007doesn't send dsn message for external users but for internals it is ok, I check my configuration but all seems to be ok Have you any idea please? Thx
-
Is Edge Animate intended to replace Flash?
Is Edge Animate intended to replace Flash? I have worked with Flash for almost 15 years and love it, what is its future?