I am getting a pop-up when opening Firefox. "It is strongly recommended that you apply this update as soon as possible". BUT, when I "click" on it, it never makes the update?

A bar keeps moving across the page as if the update is being installed, but it never completes the install. Instead, it just keeps going on and on. I have left it going for over an hour & it still doesn't update? HELP PLEASE! If it is important, I want to get it updated as soon as possible. I've already been trying for over a week.

Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Similar Messages

  • I keep getting a pop up saying 'It is strongly recommended that you apply this update for Firefox as soon as possible.' When I click 'View more information about this update' nothing happens. Do I need an update or not?

    If I click the Next button it says Connecting to the update server for Downloading Firefox. I am connected to the internet. It just keeps displaying the same msg but nothing seems to be happening. I tried clicking the Hide button and now I can't get back to it. What is this about?

    There is a security update for Firefox (Firefox 10.0.2) which you should apply. Unfortunately, it looks as if the updater on your Firefox is messing up somehow.
    The easiest way to work around this and get you secure is to go to [http://www.getfirefox.com www.getfirefox.com], and download the latest version of Firefox there. After it downloads, go ahead and run the installer over your current Firefox. None of your settings will be changed, but it will apply the security fix, and you will be all good to go!

  • Each time I open Firefox, I get a popup window that says "It is strongly recommended that you apply this update for Firefox as soon as possible." But I have updated Firefox.

    But I have updated Firefox. And if I tell it to do the update, it runs and runs and runs but nothing ever happens. It has a 'view more information about this update' link but the link does not work.

    According to your user agent string you are not using the latest version of Firefox. It shows you have version 4.0, the latest version is 4.0.1
    In the Help menu select "About Firefox", this should check for updates and then let you install the latest version.
    If that does not work, try downloading the latest version from http://www.mozilla.com/ then installing it over your current version.

  • My Firefox browser, shows "It is strongly recommended that you apply this update to Firefox as soon as possible". When I click "View more information about this update" nothing happens. Nor does anything happen when I click "Next". Is this a virus??

    On opening Firefox I keep getting the above msg. Sometime ago, there was a virus posing to be a Windows XP Security Update, which was removed. According to CA who provides virus protection, this is a matter for Firefox.
    Hence my concern that this may be a virus.
    Would appreciate your advice. Thanks

    If there are problems with updating then best is to download the full version and uninstall the currently installed version.
    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version.
    * Do not remove personal data when you uninstall the current version.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • How to reconcile: "It is strongly recommended that you apply this update..." with "Unfortunately the latest version of Firefox isn't compatible ...."

    "Firefox 3.6.22 It is strongly recommended ......"
    Made to make the Web a better place
    "Unfortunately the latest version ....."

    Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
    * http://www.mozilla.com/firefox/6.0/system-requirements/
    If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    *Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox

  • Virtually every time I use Firefox I get a pop-up stating "Software Update - It is strongly recommended that you apply this update for Firefox as soon as possible". This is wierd, what is wrong?

    As stated this happens soon after start up of the program quite often, maybe 40% of the time.

    Did you ever use a Firefox 4 beta or release candidate version?
    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Do not remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • Everyday when I open Firefox a msg come on the screen that says "It is stronly recommended that you apply this update for Firefox ASAP." The connectivity server will not connect. Is there some way to disable this request?

    Everyday when I open Firefox a msg comes on the screen that says "It is strongly recommended that you apply this update for Firefox ASAP. When I try to install, it will not connect to the connecting server so it just clocks forever.

    See:
    * http://kb.mozillazine.org/Software_Update (Software Update not working properly)
    Remove the files in the updates and updates\0 folder.
    You may need to delete active-update.xml and updates.xml as well if present.
    XP:
    C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
    (%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
    If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.
    You may need to remove the Firefox program folder to do a clean install of the new version.
    Do a clean (re-)install:
    * Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Do not remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • Anytime I open Firefox I get the follopwing meesage: It is storngly recommended that you appl this update as soon as possible. When I trr to di it, it is showing that it is trying to connect to the update server but nothing is happening

    Anytime I open Firefox I get the following message: It is strongly recommended that you apply this update as soon as possible. When I try to do it, it is showing that it is trying to connect to the update server but nothing is happening

    If there are problems with updating then best is to download the full version and uninstall the currently installed version.
    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version.
    * Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox
    * http://kb.mozillazine.org/Profile_backup

  • When I refresh my email, I now get a pop up message saying Firefox needs to send information that will repeat any action...

    I know this. It just started doing it. Please advise.

    You get an alert about resending POST data if you go back to a page or refresh a page that was previously requested from the server by submitting form data via a (hidden) POST form.
    Firefox can only make sure to get the same page by resending that POST form.
    Firefox doesn't know what that form data means, so Firefox asks for confirmation before resending that form data as such an action can cause you to repeat an action and buy another item or post a message another time.
    A way to prevent this pop-up about resending POST data is not to use the Back button, but to open links on a page requested from a server by sending a form with POST date in a new tab (window) with a middle-click or hold down the Ctrl key and left-click the link.
    Then you can close that tab or window to go back.

  • I cannot open firefox. I am told that it has crashed. I've sent reports but haven't heard back.

    I cannot open firefox in safe mode. I have to use internet explorer.

    Have you been using Windows System Restore ? that can cause Firefox problems and sometimes problems similar to yours. (Bug702045)
    I wonder if more than just the profile may be corrupted in such circumstances? <br> '''If '''the new profile does not work '''try a clean reinstall''' of Firefox 8
    * see http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29#Clean_reinstall <br/> including deletion of program files
    Your Crash details
    * Crash ID: [https://crash-stats.mozilla.com/report/index/04d97793-7360-440c-94b9-8d6ac2111116 4d97793-7360-440c-94b9-8d6ac2111116]
    ** js::Bindings::getLocalNameArray(JSContext*, js::Vector<JSAtom*, int, js::TempAllocPolicy>*)
    ** Related bugs include bug672262 bug691847#c67
    Also see [/forums/contributors/707773?page=2#post-43603]
    P.S.
    Alice/Cor-el <br>
    I am loosing track of this, are current problems after System Restore only corrupting omni.jar ?

  • Strongly recommend that I update: "Warning: You're using an insecure version of Firefox. You must update." But I can't

    I have been receiving strong recommendations to update: "Update Available. A security and stability update for Firefox is available: Firefox 12.0. It is strongly recommended that you apply this update for Firefox as soon as possible." When I click on "update," I get a message of trying to connect, and a bar with a blue spiral. It lasts for hours, but never connects.
    I would like to install this update, but can't figure out how to do it. Any help would be deeply appreciated.

    The OP is on a Mac, so suggestions for Windows won't help.
    You may need to trash the current Firefox version in case of problems with updating.
    Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
    *Firefox 12.0.x: http://www.mozilla.org/en-US/firefox/all.html
    *Trash the current Firefox application to do a clean (re-)install
    *Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox

  • Cannot get beyond "connecting to an update server" when trying to load a "strongly recommended" update.

    I have a Dell Inspiron 6000, running Windows XP. I keep getting a pop-up from Firefox saying "It is strongly recommended that you down load this update".
    Whenever I try to do so, it refuses to go beyond the progress box that says "Connecting to the update server". I have left it at this point for well over 30mins on one occasion, but to no avail.
    I have tried both through my Belkin router and direct on the ethernet cable.
    The broadband connection is one of the lower-speed O2 exchanges.
    What might be the problem?

    If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.<br />
    You may need to remove the Firefox program folder to do a clean install of the new version.
    * Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Do not remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • Avast detects URL:MAL when opening firefox.No issue with IE or Chrome,after troubleshooting realized problem is NoScript addon.Can it have been infected?

    avast -network shield
    Infection Details
    URL: http://188.24.140.190/
    Process: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Infection: URL:Mal

    Hi Tyler,
    Thanks for quick reply
    Initially after some troubleshooting I noticed that I could make infection pop up disappear:
    From Configure how firefox connects to the internet -> changed from "use system proxy settings" to "auto-detect proxy settings" or "no proxy"
    With this option modified, the pop up from avast didn't appear any longer when opening Firefox.
    However I noticed that both Chrome and IE were set to work on the same "use system proxy settings" and they weren't causing problems...so I assumed the problem still has to be with firefox.
    After changing back the option in firefox to "use system proxy" I got again the notice, but saw that when opening firefox in safe mode the issue was gone again.
    I tracked it to the no script addon, after removing it, the issue disappear regardless of proxy config settings...when I reinstall it, it appears again.
    I am now running in depth virus scans to see were the actual infection is.
    It seems to me it is expoiting a vulnerability in this addon, I will try the reset also.

  • I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectal

    I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectedly. iTunes microsoft word all of them quit unexpectedly. Help!

    Exact same problem with my 2010 MBP 2.4ghz 4gb ram 10.6.8. iTunes said update was needed, Software Update ran with various updates including a security update, truthfully didn't pay much attention, I always install the Apple updates. After the restart it took 3-4 times longer than normal to get to the login screen, same to get to the desktop but I'm familiar with that occurring on update restarts. Unfortunately it got worse from there. Performed a full shutdown and startup. Same long boot.  After the desktop finally loads every mouse button press received a 2 minute beachball. I use menu-meters and both processors are under 10%. Waited a few minutes for disk utilities to launch, repair permissions estimates 3 hours for a typical <10 minute process. Activity monitor shows nothing over 10% CPU most of the time however ReportCrash pops to the top often. Any suggestions would be greatly appreciated. BTW zero problems until this update.

  • When opening Firefox I get a Java Scripts error message and Firefox will not always open

    When opening Firefox browser I get an error message from JavaScript Application: "TypeError:components{cid} is undefined. Sometimes the Firefox browser will not open; sometimes it does. Very annoying!!
    Richard

    This can be caused by an add-on that says it is compatible with Firefox 4 but isn't quite compatible. This thread has more information: [https://support.mozilla.com/en-US/questions/729606 Javascript pop errors stating: TypeError: Components.classes&#0091;cid&#0093; is undefined | Firefox Support Forum | Firefox Help].
    Does that help?

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