I am getting a recovery mode message and asking me to restore, what do I do?

I am studck, no access to phone it is in recovery mode.  It wants me to restore what do I do?

Here is the Apple Knowledge Base article;
http://support.apple.com/kb/HT1808
If you get a cannot be found notice, refresh the page, Apple's servers have been having fits with KB articles of late.

Similar Messages

  • TS3694 My iPad is in recovery mode, however when I attempt to restore it through iTunes I get an error message: "an unknown message occured, Error 40", which apple has no current information on. Any thoughts or suggestions on how to correct this is appcia

    My iPad is currently in recovery mode. When i attempt to restore it through iTunes, I get an error message: "an unknown error has occured, error 40", Help is appreciated!

    SadisticIron wrote:
    i just baught my first iphone and it is a jalbroken
    Buzz! Thank you for playing!
    Discussing jailbroken devices is forbidden here by the Terms of Service.
    You can not get help here.

  • TS1538 iphone wont recognize in itunes. it's got the latest software update and the latest version of itunes on the computer. the phone works as normal but i want to restore it but can't because i can only get the the recovery mode stage and then it needs

    iphone wont recognize in itunes. it's got the latest software update and the latest version of itunes on the computer. the phone works as normal but i want to restore it but can't because i can only get the the recovery mode stage and then it needs itunes???

    Follow this very helpful user tip by wjosten:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • HT201210 i upgraded my iphone4 to ios 6.0.1 but my phone reset it self and its in recovery mode & every time i try to restore my phone its saying error 2001 or 2006 & my lock button is broken so i cant put my phone in dfu mode what im i suppose to do help

    i upgraded my iphone4 to ios 6.0.1 but my phone reset it self and its in recovery mode & every time i try to restore my phone its saying error 2001 or 2006 & my lock button is broken so i cant put my phone in dfu mode what im i suppose to do help me pleas

    Hi, to get your iPhone  4 back to normal, here're two ways for you.
    1.  Use Dr.Fone for iOS. The free trial version can fix iPhone screen of death. The free trial version can do that, you don't have to pay.
    Just download and install this software on your computer and connect your iPhone 4 to computer with a USB cable. When it detects your iPhone 4 is abnormal, click Restart the device to get your iPhone 4 to be normal.
    2. Use iTunes to fix it.
    Step 1. Make sure that the latest iTunes is installed on your computer.
    Step 2. Plug into a USB cable to connect your iPhone4 to computer.
    Step 3. Press and hold the Home button and the Sleep/Wake button at the same time for about 10s.
    Step 4. 10 seconds later, release the sleep/wake button. But continue to hold the home button until a message comes out, saying "iTunes has discovered an iPhone 4 in recovery mode, you must restore this iPhone before it can be used with iTunes".
    Step 5. Click your iPhone 4 in the left sidebar to show the device control panel on the right. Then, click Summary.
    Step 6. Go to Backups section and click Restore Backup.... In the drop-down list, choose a backup file and restore to your iPhone 4

  • I am a forensic examiner with an iPod 5G in Recovery Mode. As a 'non Apple' person, what does 'restore' imply with reference to the 5G? Does it affect any data on teh iPod, like pics, and videos?

    As stated in the title, I am a forensic examiner, although most of my work is on Windows devices. My problem is an iPod 5G with Touch Wheel that I received to exam, and I have not been able to get anything from conventional methods. But not really understanding enough about the Apple architecture and iPods, when I plug it into a computer, it appears to be in Recovery Mode, and calls for a Restore. The questions I have are:
    1) How does the iPod get into Recovery mode
    2) How to get it out of Recovery mode
    3) But more importantly, what does Restore do to the device? If there happen to be items of interest (pics, videos, etc), does the restore affect them?

    - You can place the iPod in recovery mode by:
    Recovery mode
    or by using this program (there are others too)
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Many internal errors in the iPod resul in the iPod going automaticlly (default) into recovery mode.
    - Usual method is to restore the iPod via iTunes to get the iPod our of recovery mode.
    iTunes: Backing up, updating, and restoring iOS software
    Sometime RecBoot will do it if the iPod was intentionally placed in recovery mode
    - Unless RecBoot or similar will get the iPod put of recovery mode the iPod will be erased. Restoring the iPod erases the iPod.
    - For more inbfo on recovery mode see:
    http://theiphonewiki.com/wiki/Recovery_Mode

  • Ipod 5th gen stuck in recovery mode.  Don't want to restore and lose all my data.  Any help would be greatly appreciated.

    ipod 5th gen stuck in recovery mode.  Don't want to restore and lose all my data.  Any help would be greatly appreciated.

    I one of these programs will not kick the iPod out of recovery mode you will have to restore the iPod.
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    You may be able to get some info off the restored iPod by:
    How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
    iPod recovery software to restore lost music files      
    -iPod touch Deleted Photo Recovery Tips You Should Know
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I have an iPad that is stuck in recovery mode.  When I try to restore the firmware, I get an unknown error occured (1611).

    I have an iPad that is stuck in recovery mode.  When I try to restore the firmware, I get an unknown error occured (1611).  Does anybody have a solution for this?

    There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.

  • HT5624 My husband and I share an Itunes account so use the same email address and password.  Our iphones are now connected and we get each other's messages and share each other's contacts.  How can we stop this happening?

    My husband and I share an Itunes account so use the same email address and password.  Our iphones are now connected and we get each other's messages and share each other's contacts.  How can we stop this happening?

    A couple of different approached:
    Create a second AppleID for one of you that includes the email address and phone number you wish to use for messaging, but do not apply it to the iTunes and app store (just keep the current one). My wife and I do this and it works quite well. Also allows for easier syncing of Contacts , notes etc. using icloud if you wish to do that.
    Add additional emails/phone numbers to the existing account and change the Send/Receive settings for Messages. this will not fix the Contcts isues for you however.

  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • IPad1 stuck in recovery mode with and ITunes cannot restore with an error code of 11?

    I tried to update to IOS 4.3.4 today but now my iPad1 stuck in recovery mode with and ITunes cannot restore with an error code of 11?
    (With the old discussion groups it was easy to see where other people had similar problems, these new groups seems clunky in comparison)

    OK, fixed it by using SHIFT+RESTORE to load the iPad1,1_4.3.4_8K2_Restore.ipsw  file in directly from the
    C:\Documents and Settings\<user name>\Application Data\Apple Computer\iTunes\iPad Software Updates
    folder.
    No idea why the upgrade to 4.3.3 failed in the first place and no idea why iTunes was not clever enough to just do it by itself when it detected that there was a problem in the first place.

  • HT1338 When trying to update my software, I get "an error occurred" message, and the update gets cancelled.  How do I fix it?

    When trying to update my software, I get "an error occurred" message, and the update gets cancelled.  How can I fix this?

    I have found other threads with this problem. The problem is that you are using your iTunes account on another user at the same time you want to update software. Just close iTunes from that user. See > https://discussions.apple.com/thread/4577180?start=0&tstart=0

  • TS1717 I get the following error message after installing the latest version of itunes via auto update:  "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

    I get the following error message after installing the latest version of itunes via auto update:  "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

    Hi pholewinski!
    I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/TS1277
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

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    I get a Please Wait message, and the pdf document never loads. i have the latest version on my mac- no luck!

    windows xp version x1 the latest.  trying to open  in gmail.
    On Mon, Feb 17, 2014 at 1:23 PM, Claudio González

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    i just got my mac book pro and i was  wondering if i could get ichat instead of messages and if so, how can i get it?

    Welcome to the Apple Support Communities
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  • HT201210 i have a broken button and my ipod is in recovery mode i need help i dont no what to do

    i have a broken button and my ipod is in recovery mode i need help i dont no what to do

    What happens when you try to restore via iTunes?
    What button is broken?

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