I am getting acresso software manager stopped working error.

I am told the acresso is related to Adobe.  It seems to be causing my computer to crash and interenet errors as well.  When I try to use my cell phone synch software disk it tells me to get the latest version of falsh player.  i have downloaded, and uninstalled many times.  Sometimes it says it was successful, but then when I try to use the disk it says i don't have the latest version of Flash.  Can you help?   

Restart your computer then try iTunes.

Similar Messages

  • Hp recovery manager stopped working error

    I use an HP envy m6-1214tx with Serial number: CND31608PB and Product number: D9H71PA#ACJ.
     Its only 3 months old.
    i wanted to create a recovery drive using the hp recovery manager. But despite of many tries and reboots the recovery creation software crashed at the  "Analyzing Hardware" part and windows showed the message "Hp Recovery Manager Stopped working".
    i cudnt find a setup online for windows 8 64bit to reinstall the software. i need to create a backup before i upgrade to windows 8.1
    Can anyone give a solution to this ???????

    Phone HP Support and relate the details of the issue. Usually they will send a Recovery set free if they are unable to resolve it. Worlwide numbers can be accessed here>>Contact HP
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Get a "Blackberry Desktop Software has stopped working" error message when I click on the icon

    Here are the details of the error message
    Description:
    Stopped working
    Problem signature:
    Problem Event Name: CLR20r3
    Problem Signature 01: rim.desktop.exe
    Problem Signature 02: 6.1.0.35
    Problem Signature 03: 4dee095a
    Problem Signature 04: Rim.Common.Filesystem
    Problem Signature 05: 6.1.0.35
    Problem Signature 06: 4dee0876
    Problem Signature 07: 216
    Problem Signature 08: 1d
    Problem Signature 09: System.IO.DirectoryNotFound
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    I have tried uninstalling the software and re-installing and I get the same thing each time.  Any ideas on how to fix this?  I can't sync my computer and my phone...thank you!

    See:
    * https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding

  • We are getting Licensing for product stopped working error on Mac OSX 10.6 computers

    We are getting error " Licensing for this product has stopped working.  This product has encountered a problem which requires that you restart your computer before it can be launched.  If you continue to see this message after restarting your computer, please contact either your IT administrator or Adobe technical support for help, and mention the error code shown at the bottom of this screen.  Error:  150:30  http://www.adobe.com/support/"
    We have tried restarting the computer and still get the error message.  What else can we try to get this running again.  We are using Mac Computers running OSX 10.6.8.

    http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

  • I keep getting the itunes has stopped working error message and the program keeps closing itself everytime I atry to access the store

    Every time that I attempt to open the store in my iTunes program, I receive and error message and it states ITunes has stopped working and needs to close the program. How do I fix this?

    Restart your computer then try iTunes.

  • I keep getting the FIrefox has stopped working error message, i don't have firefox installed, i have installed then removed firefox but it persists.

    I do not use firefox, i have installed, and then uninstalled firefoxx to resolve this issue, removing all settings, i have cleared all browsing data from all browsers, the error messages are BEX. Its almost as if it keeps trying to install itself and failing.

    Screenshot.

  • Vista STILL getting "Export Controller has stopped working" problem

    Everyone knows about the "Export Controller has stopped working" problem. The error message displays, then half a minute later, you get a "Quicktime has stopped working" error message. I have Googled it numerous times and I have never found anything more than what I did the first time. As far as I'm aware there are still no fixes for this problem. I believe there has been about three Quicktime updates since the first release of Quicktime 7, when this problem arose, and none have made any difference. Reinstalling and uninstalling + redownloading doesn't work, and I am not prepared to downgrade to an older version of iTunes, or buy a Mac. If anyone has any possible fix for this, please post here. I wish Apple would do something about this.

    A permissions glitch I think, Marz, masquerading as the Export Controller thing we saw a reasonable amount of a few versions ago. (I just checked the wife's 64-bit Vista lappie, and the QuickTime Player Start menu shortcut should have a run as administrator in the right-click menus ... whether that's part of your permissions trouble or a seperate business isn't clear, I'm afraid.)
    The bulk of those "Export Controller" errors got fixed by an update to Apple Application Support, but I was involved in an epically long-running thread back then where we found that for a rare subset of them: (a) Run as administrator would launch the QuickTime Player without the message, and (b) in other admin user accounts on the same PC, the QuickTime Player could be launched normally without the message.
    Since then I've seen a few other similar user-account-specific issues (with different error messages) where the same run-as-administrator trick gets you past the troubles. The precise error message seems to depend on which file/folder/key your user account loses a permission on.
    Finding the dodgy permission can be a pain ... I don't have a reliable technique for that. But one workaround you might want to try is using the QuickTimePlayer.exe compatibility tab to set the Player to always run as administrator. (Unfortunately, it's usually a bit more reliable a workaround on 7 than it is on Vista.)
    Quit the QuickTime Player if you have it open. Track down the QuickTimePlayer.exe file again, right-click and select "Properties". In the Compatibility tab, select "Run as administrator" and click OK.
    Try launching the Player again ... does it launch without the Export Controller error? Or do you instead get one of the error messages described in the following document?
    [Error -2096 message when opening QuickTime for Windows in Compatibility Mode|http://support.apple.com/kb/TS1875]

  • ITunes has stopped working error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS.  Why?!

    For some reason, I keep getting the "iTunes has stopped working" error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS.  I am using Windows 7 on my 64-bit computer.  iTunes will begin to optimize the photos in the folder I have directed it to (I am trying to load almost 3000 photos and videos), and it will go through optimizing all of them singularly, then get to the step where it says "optimizing" again, but does so in bigger groups.  It will get to about 2000, and then the error message "iTunes has stopped working" will pop up, and say that "Windows must close the program and will search for a solution, and if it finds one, it will notify me".  Why can't I sync these photos, and what can I do?  Thanks so much for the help, I really appreciate it!

    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

  • Please HELP, "iTunes has stopped working" error after connecting iPod video

    People please help me out!  I have a Razer Blade gaming laptop with Windows 8 64bit.
    I have an iPhone 5, iPad 2 and an iPod video (80GB).  I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video.  I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
    Procedures that I already tried and that were unsuccessful to solve the problem:
    Uninstall Quicktime
    Uninstall iTunes and reinstall
    Reset the iPod (several times)
    Delete TEMP files on computer
    Restart the computer (several times)
    Use a different cable and a different USB port
    The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors.  My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
    PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
    Thanks very much!

    It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
    Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
    If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
    [iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

  • Windows keeps giving me "itunes has stopped working" error message when I start itunes?  How can i fix this?

    After downloading the newest version, 10.6.1, whenever I open itunes I almost immediately get a "itunes has stopped working" error messsage, in which the only option is to hit the "close the program" button.  Simply closing the error message closes the program as well.  I am operated under windows XP with the latest updates (or so the updater tells me).  It seems like its getting stuck trying to send me a new user agreement because dont you have to agree to one for every new update?  It just can't seem to get past that point.  I tried opening it up in safe mode but that didnt work either.  Any help would be greatly appeciated.

    Looks like itunes was still trying to communicate with my iphone and got confused when it couldnt find it.    Found this in another post and it worked great.
    Solution:
    Make sure you are not connected to the internet and then open itunes. Sync your phone and then enable the internet again. Then stay connected to the internet and close your itunes and reopen it. Bam problem solved.
    By WaKaDo

  • "yahoosync has stopped working" error message

    Over the past few weeks I keep getting a "yahoosync has stopped working" error message from iTunes when I try to sync my contacts with yahoo, before this it had worked fine.
    I'm not sure why this is happening but I think it started when I updated my vista to service pack 2.
    I have tried to repair the iTunes installation but that still has not worked, i am desperate to sync my contacts with my yahoo account again.
    Im thinking of maybe un-installing iTunes then reinstalling... BUT am I going to lose all my iphones settings and apps stored on the computer then?

    In my experience (others, please correct me if I'm wrong), uninstalling and re-installing iTunes does not result in any loss of 'Library' (which is where all of the other data is held).
    If you're worried, backup the 'Library' (folder) before you uninstall.
    You should be ok!
    As the Italians say (translated): "Good Strength".....

  • Blackberry Desktop Software 6.1.0.35 fails to launch with "BlackBerry Desktop Software has stopped working"

    OS: Windows 7 32bit
    BB Desktop Manager version: 6.1.0.35
    I bought a new notebook a few days ago and tried to install the above software (latest version) from Blackberry's website. The whole thing installed fine but when I tried to launch it after installation, I get the message:
    "BlackBerry Desktop Software has stopped working"
    I tried the clean uninstall with removal of folders and registry entries, rebooting it, running regsvr32 atl.dll and then reinstalling it and still I have the same problem.
    I had experienced a similar issue with my previous computer which I fixed by changing the permission and ownership of two registry keys "HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion" and "HKEY_CURRENT_USER\SOFTWARE\Research In Motion". But this time round, I found that:
    1) There is no "HKEY_CURRENT_USER\SOFTWARE\Research In Motion"
    2) I can't find a  "Desktop.log" in "C:\Users\<username>\AppData\Roaming\Research In Motion\BlackBerry Desktop" but I did find it in "C:\Users\<username>\AppData\Local\Research In Motion\BlackBerry Desktop\Logs"
    And this what it says:
    Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:18:51.794]03:18:51.810|INFO |1|Rim.Desktop.Shell|1|Application Started03:18:51.826|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe"03:18:51.826|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:18:51.826|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:18:51.857|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:18:51.857|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:18:51.872|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:18:51.872|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:18:51.888|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:18:51.888|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:18:51.888|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:18:51.888|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:25:49.579]03:25:49.594|INFO |1|Rim.Desktop.Shell|1|Application Started03:25:49.610|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:25:49.610|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:25:49.610|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:25:49.610|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:25:49.610|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:25:49.625|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:25:49.625|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:25:49.625|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:25:49.625|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:25:49.625|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:25:49.625|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:27:36.709]03:27:36.726|INFO |1|Rim.Desktop.Shell|1|Application Started03:27:36.743|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:27:36.743|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:27:36.745|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:27:36.745|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:27:36.745|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:27:36.750|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:27:36.754|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:27:36.757|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:27:36.759|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:27:36.761|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:27:36.762|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:52:59.084]03:52:59.099|INFO |1|Rim.Desktop.Shell|1|Application Started03:52:59.115|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:52:59.115|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:52:59.131|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:52:59.131|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:52:59.131|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:52:59.131|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:52:59.131|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:52:59.131|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:52:59.146|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:52:59.146|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:52:59.146|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 03:54:52.634]03:54:52.651|INFO |1|Rim.Desktop.Shell|1|Application Started03:54:52.669|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 03:54:52.669|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3503:54:52.670|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none03:54:52.671|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 03:54:52.671|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544403:54:52.675|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3303:54:52.679|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3003:54:52.683|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1203:54:52.685|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.303:54:52.686|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1203:54:52.687|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16Date|Log Level|Thread ID|Module ID|Log ID|Message [2011-06-10 05:31:32.231]05:31:32.295|INFO |1|Rim.Desktop.Shell|1|Application Started05:31:32.364|INFO |1|Rim.Desktop.Shell|2|Commandline: "C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe" 05:31:32.364|INFO |1|Rim.Desktop.Shell|2|Rim.Desktop.exe Version: 6.1.0.3505:31:32.365|INFO |1|Rim.Desktop.Shell|2|Product Installation Variant: none05:31:32.366|INFO |1|Rim.Desktop.Shell|2|OS Version: Windows7 [Microsoft Windows NT 6.1.7601 Service Pack 1] 05:31:32.366|INFO |1|Rim.Desktop.Shell|2|CLR Version: 2.0.50727.544405:31:32.543|INFO |1|Rim.Desktop.Shell|2|AppLoader Version: 6.0.1.3305:31:32.675|INFO |1|Rim.Desktop.Shell|2|Device Manager Version: 6.0.0.3005:31:33.021|INFO |1|Rim.Desktop.Shell|2|BBDevMgr Version: 4.2.0.1205:31:33.105|INFO |1|Rim.Desktop.Shell|2|Serial USB Driver Version: 2.2.0.305:31:33.183|INFO |1|Rim.Desktop.Shell|2|USB Driver Version: 4.2.0.1205:31:33.325|INFO |1|Rim.Desktop.Shell|2|PlayBook RNDIS Driver Interface: 1.0.0.16
    I have scanned through it and I can't find anything that says "fatal".
    Any suggestions? I am at my wits end after combing through this forum and other BB forums for the past few long days and nights.
    HELP!

    Well folks. I've had enough.
    The 9780 is a great phone, it's easy to use, practical and dependable. However, the Desktop Manager software has been giving me too many sleepless nights. On two occassions I must add: once at the end of last year when I bought it and only managed to solve it by myself after 4 weeks of trawling through online forums, blogs and other BB help sites and the recent one was last week when I tried to install it on my new Windows 7 notebook.
    I know this is not entirely the fault of RIM, Microsoft also has a part to play. But considering the state of technology these days, it shouldn't have to be so difficult. I want a phone and software that makes my life easier and not have to be a slave to it by trying days and nights to solve its problems.
    Hence, I have officially decom my phone and gotten an iPhone 4 instead. The switch ain't that difficult for me as I have always been platform neutral. As long it fits my needs, does it job well and doesn't give me too much headache, I'm cool with it.
    Ciao folks!

  • Blackberry Desktop Software has stopped working. A problem has caused the program to stop...

    I have a Tour 9630 and just installed v6.0 and receiving an error window "Blackberry Desktop Software has stopped working. A problem as caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."  I have not received any message from Windows after 2 days.  Has anyone experienced this problem?  If so, I would appreciate any guidance.  I have Windows 7, if that matters. Thank you. in advance.

    Hi somewhatstock
    How far did you get with them? Did they have any ideas what might be causing the problem? Trying to work on it myself, so trying to eliminate what others might have tried. Curious why it works on my Desktop however. Losing tethering really causes problems as I rely on tethering with my laptop quite a lot.  
    Any information most welcome,
    regards,
    John

  • Blackberry software has stopped working

    I have a Pearl 8120 with software version v4.5.0.182 platform 2.7.0.106 with Blackberry Software 6.1.0.35 on a Vista laptop.
    I have been syncing my Pearl with Outlook for a long time.  Earlier this week, I received an error right at the end of the sync (as it is moving data to the device) which said "Blackberry Desktop Software has stopped working".  I have been troubleshooting every since.  I can get it to successfully sync if I delete the intellisync folder or reinstall the software.  However, the problem returns on the next sync.  So, now, unless I delete the intellisync folder, it errors out before the sync completes (this is always happening after it reconciles and asks if I want the changes to occur.  Here are the things I have tried:
    1) did a hard restart on the blackberry (removing battery)
    2) freed up memory on the Blackberry - moving media files to the memory card
    3) repaired the Blackberry software
    4) did a complete uninstall of the software and reinstalled
    5) ran a log and tried editing the last outlook appointment
    6) ran scanpst.exe and scanost.exe
    7) did a one-way sync from outlook to the device
    8) deleted the intellisync folder (multiple times - works the first sync, fails after that)
    I have not changed anything on the Blackberry or the Blackberry software that I know of.  The pc is a work pc, and so there could have been an update to the o/s or other program that could have been applied (they would not be applying any blackberry updates).  I am getting very frustrated trying to figure out what is going on.  Any help would be appreciated.
    Thanks

    http://www.blackberry.com/btsc/KB02206
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Blackberry Desktop Software has stopped working

    Blackberry Torch 9850 on the Verizon Wireless Network
    Blackberry OS: 7.1 Bundle 1737 (v 7.1.0.580, Platform 5.1.0.429)
    Windows 7 Home Premium, SP11 with an full admin account
    HP Desktop computer
    For some unknown reason whenever I attempt to execute Blackberry Desktop Software version 7.1 the application returns the following error: "Blackberry Desktop Software has stopped working: A problem caused the program and notify you if a solution is available." The last successful use of DM was on Sunday, October 7, 2012 when I synched my phone and did a backup of the device.
    I have uninstalled and re-installed the application; uninstalled Microsoft .Net Framework version 3.5 and 4.0 then re-installed .Net Framework; then re-installed DM under a new admin account and still getting the same problem. I even went as far as uninstalling Office and re-installing office and still getting the same problem. Whenever I uninstalled DM I did a manual uninstall where I removed all registry keys associated with Research in Motion including folders and still getting the same problem. I Googled the error and the articles worth reading I have already the things they mentioned.
    NOTE: I have done a lot more troubleshooting that is listed. But since I did so much to get this to work it will take me an entire novel to list all the things I have done to get this app to work again.
    Called VZW and they got me in contact with RIM. RIM did pretty much the same things I did and after spending 7 hours on the phone with them they concluded I need to reformat my drive. When the tech made that suggested I wanted to reach thru the phone and knock her teach out of her mouth. Suffice to say I am not able to get DM to work on my machine and there appears to be no apparent reason why the software will stop working. Not have DM work means I cannot synch my phone. I have one personal computer and I am not going to install DM on my laptop because it will do me no good since I need to synch it with Outlook which is on my personal desktop. I cannot install my personal copy of office on my work laptop because it will probably cause other issues.
    Anyone have any suggestions how I can get this application working on my desktop. It was working before and all of a sudden it stopped  working

    http://www.blackberry.com/btsc/KB02206
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Maybe you are looking for

  • I bought the WRT350N Now I need help

    Bought the WRT350N but everything I’ve heard and read about this router is that it's garbage which I find hard to believe that Linksys would release an item that did not work if configured right. I have 3 laptops (all factory built-in wireless connec

  • Need help with Photo attachment

    Will try to describe as best I can. When writing an email and then I want to attach a photo. I click "attach", it opens a window that shows "Desktop, Applications,Picutures, Documents etc.". When I go to the Pictures, then IPHOTO it does not open any

  • Problem using webcache with pure jsp report

    Hello, I am not sure if this is the right forum because my problem affects to 3 products (reports, portal + webcache) I need to cache a pure oracle reports jsp report. I included some reports in portal reports security (Portal -> Builder -> Administe

  • SAP authoritative information about the risks of  granting DEBUG access

    Hello Experts, I am saddled with the responsibility to approve some 100 users,  access to DEBUG authority in PRD. Please can anyone point me to: 1.  any online document to shows SAP stand/recommendation on this.. I am thinking sap doesn't encourage c

  • I can't find the pathfinder panel in Illus. cs4

    I have looked in my window menu and it is not there as a choice. I have typed in pathfinder and pathfinder panel in the help dialog box and neither word is found. Can anyone help. Please. thanks much. Betsy W.