I am getting an "error -5000" message when I try to backup my iphone 4 to itunes.  Any ideas what this means?

i am getting an "error -5000" message when I try to backup my iphone 4 to itunes.  Any ideas what this means?

Take a look at this link, http://support.apple.com/kb/ts1424

Similar Messages

  • I have iTunes open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice.

    I have iTunes, latest version, open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice but problem continues.

    Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
    Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
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    I keep getting an error 4261 message when I try to burn a playlist. This has only just started to happen. Anyone able to help? Thanks everyone.

    The 2048 error message usually suggests the files use MPEG-2 format which is not supported natively on Windows via QuickTime without the additional MPEG-2 Playback Component ($20 from Apple).

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    First I'd be certain that I had changed the preferences from best quality to best performance.
    Did you follow the chapter rules?
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    *Make sure no chapter markers are within a transition.
    *Make sure no chapter markers are within two seconds of the end of a transition.
    You may have already done this, but
    Quit iDVD. Search for the file named com.apple.iDVD.plist and trash it. (A new one will be created next launch of iDVD.) Or look in: User/Library/Preferences. This may solve project loading errors too. Restart and use Disk Utility to Repair Permissions.
    :)Sue

  • I just reinstalled iTunes, and it will not open, as it says iTunes library itl. was created from an earlier version. Any idea what this means, and how I can get itunes to open?

    I just reinstalled iTunes, and it will not open, as it says iTunes library itl. was created from an earlier version. Any idea what this means, and how I can get itunes to open?

    Many thanks.
    That suggests that another application has stashed old QuickTime componentry in your system files.
    So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view settings.
    In your Start menu, open Computer.
    In your Organise menu, select Folder Options.
    In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
    Click OK.
    Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
    Open the "Windows" folder.
    If you have a 32-bit version of Windows, open the "System32" folder.
    If you have a 64-bit version of Windows, open the "SysWOW64" folder.
    What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • I'm getting an "error = -50" message when I try downloading HD videos I've purchased in iTunes. What is wrong?, I'm getting an "error = -50" message when I try downloading HD videos I've purchased in iTunes. What is wrong?

    I purchased the HD season of "TERRIERS" and it's only let me finish downloading three of the HD episodes. for the others, I've gotten the "error = -50" error every time I try to initiate the download. What is happening and how can I fix it?

    Try deleting the partial cached downloads in the iTunes media folder.
    That error is outlined here -> iTunes: Advanced iTunes Store troubleshooting
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~)  refers to your Home directory.
    Windows  Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows  7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows  XP:
  \Documents and Settings\username\My Documents\My  Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.

  • Why am i seeing the Error 21 message when i try to restore my iPhone 4?

    My iPhone 4 wasn't charging so I had the battery changed and then the charging unit. Then the Apple sign just kept flashing on and off when I plugged it in to charge so I put it into restore mode. But every time I try and restore it in iTunes I get the Error 21 message, I have tried endless suggestions such as updating iTunes, trying to put the phone into DFU mode, disabling security software, and others I now can't recall as it has all sent my head quite fuzzy during this 4-hour ordeal! But nothing seems to work. Does anyone know what could be the problem?

    first try a different usb cable, remove all other usb devices, and try a different port in back on desktops if possible.  if no luck see these
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • I keep getting a error 2 message when i try to open itunes

    Yes I have a windows 7 64 bit system and when  I try to open iTunes I get error 2 message.

    How do you fix apple errors that come up when you try to open iTunes?

  • Why do i keep getting an error message when i try to backup my iphone 4

    My iphone 4 will not back up, keep getting message "backup was not able to save to computer" i have reconfigured my anti virus and uninstalled and reinstalled itunes. Can anyone help me?

    I'd try the following document with that one:
    iTunes: "Backup could not be saved on the computer" alert message

  • I am getting an error code -1202 when I try to buy music on ¡Store,  Does someone how to solve this problem?

    I am receiving this error message indicating the code after I am asked to ingress 3 questions to increase my security level.   I answer the question and after giving accept appears this message.

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    Can you see if that helps?
    This is most likely not what's happening but it's safe to go over previously solved questions.

  • HT201272 I purchased an album and parts of some songs are not there. Tried redownloading and get error -1202. Any idea what this means and how to fix it?

    I purchased an album and am missing parts of songs. Tried to re-download, but itune store is giving me error -1202. I also tried to transfer from iphone, but nothing changed. Any ideas on what else I can try?

    Welcome to the Apple Community.
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • My back up is not working. I get a error message, "internal disc needs repair" Any idea what this means?

    Hi, as above, back up not working, message "internal disc needs repair". Can somebody help with the meaning of this.
    Thank you.

    click "utilities folder">open "disc utility" click on your disc> click "repair disc" in the lower right hand corner 

  • I'm trying to reach someone who can help me with the following message when I try to start my account: "Please contact iTunes support to complete this transaction" - but no one is answering the emails.  How do I find someone?

    Can someone who knows iTunes help me?
    I can't get anyone on the phone and their automated system isn't getting back to me.

    As I replied in your duplicate thread, these are user-to-user forums, you are not talking to Apple here.
    You can contact iTunes support via this page :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption

  • HT201210 I get the follow error message when i try to update my Iphone on I Tunes "Could not update file because firmware file is not compatible

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    got an anti virus that thinks it should scan email. Turn that function off.
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    Turn off any antivirus and firewall programs and try again

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