I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready". I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library. What should I do
I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready". I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library. What should I do?
Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?
Similar Messages
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I don't really know what to do. I download a book from my library and it then goes to my download folder in finder (I have a macbook pro). When I double click on the downloaded book to open, digital editions comes up and then I get the following message
Error getting License. License Server Communication Problem:
E_ACT_NOT_READY
The only option I have at that point is to close the window. My computer is registered/authorized and I have tried everything I can think of but can't get the books to download into adobe digital editions.
Help pleaseI am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon. -
I get the following error message "Error getting License. License Server Communication Problem: E_ACT_NOT_READY"
success. ADE 4.0 is to be avoided. It crashed after my solution.
The solution is trash the activation.dat preference file.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
I reinstalled ADE 3.0 and life is good.
The Error getting License. License Server Communication Problem: E_ACT_NOT_READY
on yosemite was bogus. -
I have installed Adobe digital additions and have tried to authorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please.
I have been using Adobe reader for PC to download my eBooks but the eBook Vendor has switch to Digital Addition,this is from sjpt,
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your Adobe ID. -
Hi can any one help
I keep getting the following error code when I try and down a ebook which I have purchase
Error getting License. License Server Communication Problem:
E_ACT_NOT_READY
can someone advise me what this means and how I recifty the problem to enable me to read the ebook purchase?
ThanksI am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon. -
Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY. Cannot open ebooks on my Adobe DE. How do I fix this?
I had the exact same problem & this worked for me. All I needed was the first step. Good luck!!!! (copied from another thread):
"Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
Another is "E_AUTH_NOT_READY"
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0 -
Error getting License. License Server Communication Problem: E_ACT_NOT_READY
HI ( I'm using mac with adobe digital additions)
every time i try to open a ACSM file, (to be able to download the book) i am confronted with the error message
Error getting License. License Server Communication Problem:
E_ACT_NOT_READY
It doesnt matter where i download the file from weather they are free books or ones that i have purchased
it wont let me open to download it. I have authorised my account and it says there is not a problem with my account.
This Computer Is Already Authorised and can download content from the following account **********
i have tried re-downloading the file and opening it immediately while the website is open in my safari browser with no luck
i am using the same email account for the adobe and for the sign in for the books website so i don't think there is a link there
I am hoping someone can help me as I've purchased medical textbooks for thousands of dollars and am unable to open them.If due to some reason, you are unable to deauthorize ADE, follow the below steps:
Mac:
1. Go-> Go to folder.
Go to folder dialog will appear.
2. Type ~/Library/Application Support/Adobe/Digital Editions
drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again.
ADE will be deauthorized now.
Now Authorize ADE again.
Windows:
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key:
HKEY_CURRENT_USER\Software\Adobe\Adept
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Your authorization will be deleted.
ADE will be deauthorized now.
Now Authorize ADE again. -
Unable To Download. Error Getting License. License Server Communication Problem: E_ACT_NOT_READY
I just downloaded a book from my local library and every time I try to open the download I get a message reading:
Unable To Download. Error Getting License. License Server Communication Problem: E_ACT_NOT_READY
Does anyone know why this is happening and how I can successfully open my download.
Thanks!I'm having the same problem. Just installed Adobe Digital Editions 4 on my Windows 8.1 computer and can't get to ADE's to download or return books to my library. The Overdrive app seems to be working fine but ADE's won't start? I don't get the open pop up. Books I have checked out of the library show in ADE's when I go to it independently. Sure hope someone has an answer.
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I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY
What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details. -
How do I solve this? "Error getting License. License Server Communication Problem: E_ACT_NOT_READY"
I've already verified my email account, and cannot add any eBooks with the .ascm ext. from Overdrive to read. I am using a MacBook Pro (work laptop), how do I fix this? The programs are approved for use by the technology department, so this is an odd blip.
I should add that Overdrive recommended the Adobe Digital Editions as a way to download and read their eBooks.
Thanks in advance!please refer to Error "E_AUTH_NOT_READY" | Digital Editions
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This is extremely frustrating! Trying to get a library book onto a Nook and having no luck. I dislike the Adobe approach of requiring a login to this site in order to search the forums.
There are multiple posts on this issue and NONE are answered.
My next e-reader will be another Kindle because of the difficulties Adobe E editions is causing.
Please address these questions Adobe staff.
JohnRick, found a solution!
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID. -
HOW DO I FIX THIS PROBLEM: E_ACT_NOT_READY ?
Try the instructions given in following link:
http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html
I hope it helps.
-Chirag -
SEE ABOVE
What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details. -
Unable to download error getting license license server communication problem
Hi,
Am getting the below error when trying to open an acsm file
Unable to download error getting license license server communication problem
e_google_device_limit_reached
ThanksAdobe Reader or Adobe Digital Editions?
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I am using the most recent version of Adobe reader, have uninstalled and reinstalled multiple times to no avail.
How To Change the Authorized Adobe ID
http://www.adobe.com/go/digital-editions-createID
What do you do if your copy of Adobe Digital Editions is authorized with the wrong Adobe ID? This can happen if you’ve started using a different Adobe ID or you somehow messed up the authorization in the past.
If you’re trying to open an ebook when Adobe Digital Editions is authorized with the wrong Adobe ID, you’ll get an error message like: “License fulfilled by a different user” or something similar referencing licensing or authorization.
Important note: If you have some ebooks that do require your current authorization, those will become unreadable if you authorize with a different Adobe ID.
deauthorize
The first thing to do is deauthorize Adobe Digital Editions. This will remove your current authorization.
1. Open Adobe Digital Editions
2. On your keyboard, simultaneously press the Ctrl, Shift, and D buttons (if on Windows) or the Cmd, Shift, and D buttons (if on a Mac)
3. Click the “Deauthorize” button
After this you should close Adobe Digital Editions, and then open it again.
re-authorize
If you’ve followed the steps above, your copy of Adobe Digital Editions is no longer authorized.
Open Adobe Digital Editions
Adobe Digital Editions will behave as if you’ve just installed it, and will prompt you to enter your login information for your Adobe ID. Use the Adobe ID account information that you want to use to authorize Adobe Digital Editions.
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