I am getting an error message on all devices when attempting to access mail.
Although I have made no changes to an account I have used for over 5 years now, I suddenly am getting error messages on my iPhone, my wife's iPhone, my iPad, and my laptop when attempting to download mail from my account. The messages are all server or password related. I logged into iCloud.com and while everything else is functioning correctly, attempting to access mail yielded an error message as well (with the option of reporting the error to Apple). Obviously this is a server issue, but I don't see any other postings online, so am uncertain how wide-spread the problem is. I need recommendations regarding the most efficient way of reporting this problem to Apple in order to access my email as soon as possible!!
I have put myself in the express lane for assistance later today, but don't know how helpful that route will be! My devices show that the last time mail could be accessed was yesterday at 8:20 PM.
Thanks for any help you can provide!
Same issue here in WI and for me it was at 6:36p CST.
I'm changed my password, removed iCloud from my phone ... tried 3G and WIFI with no luck. I also cannot check it on my Mac or iPad. I was able to get contacts and calenders back on my phone but no mail yet.
Did the whole Apple support thing and apparently I'm part of the 1%
EDIT: Question: are all of you former MobileMe users as well? Just wondering because I know there were going to be some changes as they completely move MobileMe over to iCloud and drop the "extra" services. I just can't remember if it was just a single cut off date or a series of dates. THAT email is stuck in my iCloud folders.
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Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
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Remove all of these items in the following order:
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Please note the following:
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