I am getting an error message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time" and I don't have any copy open.

I am getting an error message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time" and I don't have any copy open. How do I correct this problem? I really like firefox because it runs many technical programs on the web that do not work with safari. I have FireFox version 32.0.1 installed on my MacPro PowerBook OS X 10.7.5. My activity monitor does not show any FireFox activity, so do not know what it is seeing

This worked, I used the method described in this link http://forums.mozillazine.org/viewtopic.php?t=365156, and opened the Mozilla profile screen with the terminal on my mac, using the language given in the links. Then I duplicated my original profile to save the bookmarks, etc. Put them in a folder listed Duplicate profile with the date. With the open profile screen, I deleted my original profile, created new profile folder and then a new profile. Note that profile cannot be created in the system library, it must be created on the disc, because the library will not allow writing into it. After I created my new profile folder, I dragged all my old information into it, and it worked. Firefox closed and the error disappeared. You must be VERY careful to make sure Firefox is closed anytime you are doing anything with the profile folders. I think that is what caused my original problem.

Similar Messages

  • I'm trying to open itunes and keep getting an error message that i'm missing a file, MSVCR80.dll.  How do I fix this?  I've tried uninstalling and re-installing itunes several times.

    I am trying to open itunes on  my computer.  Windows 7 64-bit operating system.  When I try to open itunes, I get an error message saying MSVCR80.dll file is missing.  Where can I find this file and how can I get it on my computer?  I have tried uninstalling and reinstalling itunes several times.  Thanks for any help.

    See this User Tip by turingtest2
      https://discussions.apple.com/docs/DOC-6562

  • Why do I get an error message that my macbook pro will not accept an adobe update

    I have a Mac OS 10.9.1 and flash player version of 12.0. Now all of a sudden after latest download of adobe I get an error message that Mac OS system is not compatible with Adobe Player. Also I can"t print .pdf anymore.

    There are three Airport resets, soft, hard and factory default.  It would probably be beneficial if you tried each one in sequence.  Actually, you could jump to the factory default reset if you don't mind reconfiguring from scratch.

  • I purchased Premiere Elements 13 a few weeks ago, it downloads without issue, but I can't open it. I get an error message that reads "Elements 13 has stopped working" HELP!!!

    I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"
    I have removed it and redownloaded it several times, and still no luck... HELP!
    When I contacted Adobe support that's all they suggested, to reinstall...

    taveliben
    What computer operating system?
    Uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled is not a bad idea. But, let us look at some other
    factors before that.
    1. When you try to open the program, how far do you get....Welcome Screen - clicking on Organizer or Video Editor or other?
    Have you tried to open the program directly from the Adobe Premiere Elements.exe file after you have applied Run As Administrator to that file?
    2. Does the problem exist with and without the antivirus and firewall(s) disabled? Are you working in a school or company network?
    3. Are you working with a pen and tablet device instead of mouse?
    4. Is your video card/graphics card driver version up to date according to the website of the manufacturer of the card?
    4. Do you have the latest version of QuickTime installed and are you running the programs as administrator?
    Let us start here and then decide what next based on the details in your reply.
    Besides uninstall/ccleaner/reinstall, we may next try deleting the Adobe Premiere Elements Prefs file or the whole 13 Folder in which it
    exists or installing the program in a newly created user account with administrative privileges and trying to run the program from there.
    But, let us rule in or out the first 4.
    Any questions or need clarification on any of the above, please do not hesitate to ask.
    Thank you.
    ATR

  • I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

    I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
    Help!
    Thanks, Mark

    Unfortunately, the error message gives no details about what codec might be missing or what it needs.
    If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
    It's a stupid error message. Apple should do better than that.
    Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
    I'll call Apple support when I get a chance.
    Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

  • I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop.  I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library.  Any thoughts?

    I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop.  I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library.  Any thoughts?

    download the installation files and install using your serial number or adobe id,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I am unable to open a project that I have worked on and saved.  I get an error message that the file is damaged and cannot be opened.

    I am unable to open a project that I have worked on and saved.  I get an error message that the file is damaged and cannot be opened.

    Leslie Tanaka
    Travel and detours have kept me from following up sooner. If the problem that you wrote about still persists.....
    Let us go back over that Adobe document regarding troubleshooting damaged projects.
    3. Delete the Application Preferences
    Where you able to follow that path and delete the Adobe Premiere Elements Prefs file at the end of the path? And, after you did, did the saved/closed programs still refuse to open? If you could not carry out this procedure, what were the limiting factors that kept you from do
    7. Test to see if individual media files are causing the problem.
    That is an important one. How far did you get into following the instructions given in the document? If you could not complete the test, what was the major block that prevented you from doing so?
    I want to make sure that we have gone through everything in that document and ruled all factors there in or out. If it was a matter of you not understanding the instructions, I am hoping that the above will channel you questions to me so that I can clarify anything that you did not understand in the Adobe document instructions.
    I do not recall if I asked previously. Even if you cannot open all your saved/closed projects, can you still open a new project and save/close it? Maybe even reopen it?
    Please review and consider.
    Thank you.
    ATR

  • For the first time, I'm trying to use adobe premiere elements10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or

    For the first time, I'm trying to use adobe premiere elements 10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or the codex is not installed. As a test, I created another very small project and get the same error message, when I try to open it. Pls give me a simple answer, a refund or a phone

    mike frischenmeyer
    What computer operating system is your Premiere Elements 10 running on? And, what video card/graphics card does that computer use?
    Is this the first time you are using Premiere Elements 10 or have you worked with it before successfully? There is no easy solution until we
    know the details and troubleshoot to determined what caused the problem.
    1. Can you open a new project?
    2. After you saved/closed the problem project, did you move, delete, or rename any of the files/folder that were related to the source media
    for that project?
    3. Please review the Adobe document on troubleshooting damaged projects.
    Troubleshoot damaged projects | Adobe Premiere Elements
    4. What are the steps that you are using to reopen this saved closed project.
    a. File Menu/Open Project/Name of Project
    b. Other
    Please review and consider and then we can decide what next based on your further details and results..
    Thank you.
    ATR

  • When I open lightroom I get an error message that says it needs to quit...???

    When I open Lighroom I immediately get an error message that pops up that says 'Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches.' When you click ok the box goes away and windows attempts to fix the problem. Then I get a second error box that days the programme has stopped working and windows will notify me if a solution is available. I have tried restarting and updating the computer. I have checked that I have the most up-to-date Lightroom (version 5.7.1). I don't want to uninstall to redownload the software as I have 'work in progress' that I haven't exported yet.
    Help please!

    Delete the Preview Cache folder. It is in the same folder the catalog is in. Usually in your UserName folder.

  • When my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview  cache and needs to quit" I have relaunched it a number of times and keep getting the same message.

    when my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview  cache and needs to quit" I have relaunched it a number of times and keep getting the same message. Any thoughts on how to fix this?

    You need to delete your preview cache and have Lightroom rebuild it.   Cache location can be found here.
    https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
    Why And How To Clear Your Lightroom Cache - Lightroom Fanatic

  • I can't seem to open (view) my photos.  I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info."

    I can't seem to open (view) my photos.  I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info."  I have never had this happen before?  Thanks!

    Try the following:
    1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
    2 - Run Option #1, Repair Permissions.
    OT

  • I can't open and view my document to print. I get an error message that says. " There is a problem w

    I can't get my document to open and view. I keep getting an error message that says. "There is a problem with Adobe Acrobat Reader. If it is running, please exit and retry again." (507:507) I have closed and got back in and it keeps giving me the same message.

    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

  • Trying to uninstall itunes 11.0.4 from my Windows 7 computer. I get an error message that say "This Installation package could not be opened. Contatc the application vendor to verify that this is a valid windows installer package. Any solutions???

    Trying to uninstall itunes 11.0.4 in order to update to the most recent itunes. I get an error message that say..."This installation package could not be opened. Contact the application vender to verify that this is a valid windows installer package.

    Hello JAH1961,
    I recommend following the steps in the article below when getting an error message trying to install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program.  How to I resolve this?

    I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program.  How to I resolve this?

    Hi Noel,
    I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
    You ask: "So why didn't you provide the same?"
    It just didn't occur to me to do so.
    My intent was to report that there was at least one other user encountering a similar problem.  It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of  their best known products to fail to run quite so completely after a clean install 
    I also see that I misreported the OS I'm running - its Windows 8.
    If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
    Perhaps the following from the event log:
    Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
    Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
    Exception code: 0xc0000005
    Fault offset: 0x0000000000809283
    Faulting process id: 0x1f48
    Faulting application start time: 0x01cfca332430f3a7
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
    Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
    Faulting package full name:
    Faulting package-relative application ID:
    The X230 has Intel HD 4000 graphics support built in to the processor.  Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
    In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
    - download the zip version of the generic driver from Intel
    - use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

  • Trying to install flash player on a Mac. I keep getting an error message  that I need to close Safari to continue, when Safari isn't open at the time. How do get past this impediment?

    Trying to install flash player on a Mac. I keep getting an error message that I need to turn close Safari to continue. I don't have Safari open. How do I get past this impediment?

    What Pat said:
    Open Safari
    From the upper-left of the screen, choose Safari > Quit Safari
    You can now proceed with the installation.

Maybe you are looking for