I am getting an error message that says An Application has made an attempt to load the C runtime library incorrectly

can't re load itunes either

Hi sharonstampsalot,
Welcome to the Support Communities!
The article below may be able to help you with this.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I hope this information helps ....
- Judy

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