I am getting an error message when I try to sync my iPhone 5 with my computer. Says file is corrupted to delete and try again. How do I do this?

I recently had to replace my hard drive. I restored all my files including my iPhone backup. Yesterday while syncing I had a power failure. Now when I try to syn my iPhone 5 with my computer I get an error that says the backup file is corrupted and I need to delete it and try again. How do I do this>

It is under Edit/Preferences/Devices

Similar Messages

I get an error message when I double click on Firefox... It says an application is already running and I need to restart my computer

I get an error message when I try to re-launch Firefox. I believe I have closed it out. When I try to launch the application it gives me an error message saying it is already running. it tells me I need to restart the computer

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.1 r53
# Java Plug-in 1.5.0_06 for Netscape Navigator (DLL Helper)
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day!

I keep getting an error message when trying to open a "digital booklet" on my computer

I've downloaded a couple of albums with "Digital Booklets" - when I try to open them on my computer I keep getting an error message saying it was either downloaded wrong or some other problem...

I take it you have Acrobat Reader installed? If the booklet itself is corrupt you'll need to contact the iTunes store support team through the report a problem links in your account history. As far as I'm aware these can't normally be redownloaded so you will need to ask for an exception.
tt2

I get an error message when trying to import pictures from iphone to iphoto(Imac)

I get an error message trying to import photos from phone to imac. have 266 photos to get on my computer. how can i get these pictures off iphone onto my imac.?

Try a couple folders up - a parent folder's permissions can cause problems with a child subfolder.
And don't just rely on the read-only box. Go to c/users/username/music, right-click and get permissions, go to the security tab and make sure your username has full control and ownership.

When I try to sync my iPhone with my computer I get this message "This iPhone cannot be used because the Apple mobile device service is not started" What does this mean and how can I fix it?

When I try to sync my iPhone 4S with my computer, I get this message: "This iPhone cannot be used because the Apple mobile device service is not started" What does this mean, and how can I fix it?

means that apple mobile device service needs to be started try this article to get it turned back on
Restart apple mobile device service

Getting an error message when sending emails on my 4s iphone?

just got my Iphone , but getting an error when sending emails...can anyone help

What error message are you getting when try to send out emails and what type of email account is it?

I get an error message when I attempt to download an epub from the library. I have Windowns 8.1 and Digital Editions 3.0

the error message is:
Unable to download
error getting license, license server communication problem
E_auth_bad_device_key_or_PKCS12

I downloaded Blue Fire Reader and it requested an adobe id. I clicked on the link that was in the error message stated http//adeactivateadobe.com. Found out that if the date and time on my Ipad is wrong that it won't let me download a book. I was off 5 hours. I reset my clock settings and adobe id let me download a book from the library. I am back to using Overdrive and adobe again on my ipad.
Thank you.

I get an error messaging when trying to re sync iPad and outlook 2010. Error concurrent upload

Initial wireless sync was successful. Attempts to re sync got unexpected error message error:0x80040604: concurrent upload detected (CTag Error). I've sent in report. Andy suggestions?

Read this
http://support.apple.com/kb/ts1583

TS4062 When I try to sync my iphone with the computer, message reads "iphone could not be synced because sync session failed to start". What do I do?

Cannot sync ipone. Message says 'sync session failed to start'. What do I do?

Make sure you don't have Restrictions enabled under Settings/General. If it's enabled, you might need to restart your phone afterwards.

I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...could not sign in. Please check your network connection and try again. Help!

I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

I get an error message when I try to save my images in Photoshop CS6

I get an error message when I'm trying to save my images. It reads as follows:
"Could not save because file is locked, you do not have necessary access permissions or another file is using it"
The file is not locked (I unlocked the image as a layer), I am the administrator, and it wasn't being used elsewhere.
This has happened with all the images I've worked on in the past 90 minutes. Has anyone got a solution? I've never gotten this message before

Check that you actually have write permissions on the drive you are trying to save to. They can an do get changed.

I get an error message when I sync my iPhone 5 with itunes on a Windows 7 laptop. When I go back to my music there are exclamation marks next to many songs. I have reinstalled iTunes

I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.

Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M.

I had to reinstall itunes and now I get an error message when i try to open it please help

i had to reinstall itunes and now I get an error message when i try to open it please help

Please make sure to post the error message here, then we can help you decypher it.
You may want to make sure you're installing the right version of itunes. If you have a 64bit system, you will need to make sure to download and install the 64bit version of iTunes.
http://support.apple.com/kb/DL1427

I get an error message when trying to sign into the support community with another Apple id. On the pick a username screen I get "an account utilizing this address already exists...." despite trying a few usernames. Anyone know how I can resolve this?

I get an error message when trying to sign into the support community with another Apple id. On the <pick a username> screen I get "an account utilizing this address already exists.Only one account per email address is allowed on the Apple Support Communities" despite trying a few usernames. Anyone know how I can resolve this?

This problem has been driving me demented. The instructions that Ivan gives have partially worked for me. By following his link
"How to find out if you have multiple Apple IDs" I was able to identify that yes I did have two apple accounts using the same e mail address. One was very old that I used to use for the forum boards and one is my much more recent ID that I use for everything these days. So I changed the e mail address for the old account which is associated with these discussion boards and that's the account that I am now posting this from. However even though the two accounts now have different e mail addresses when I try to log onto the boards with my more recent main apple ID I still get all the same errors as described at the start of this thread by rodgers_j. And of course that's the one I want to use so that I only have one itunes account for everything.
So if anyone has any more hints I'd be very grateful.

I am getting an error message when I try to sync my iPhone 5 with my computer. Says file is corrupted to delete and try again. How do I do this?

Similar Messages

Maybe you are looking for