I am getting an error message when prompted to enter my password in the app store.
When I try to purchase or download an app, I am prompted for my password, but after I enter it, I get a dialogue box that says "Unkwown error." I have tried this several times and even reset my password. I am able to purchase apps on my computer in iTunes, and then sync them to my phone, so it seems to be a problem on the phone only.
Try turning the phone off and keeping it off for a minute an then turn it back on. That's what worked for me when this happened to me.
Similar Messages
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anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?
Hi, couple of things to try...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130
I was recently trying to upgrade to mountain lion through the app store. I have unreliable Internet from a cable company whom I will not name, but we all know who they are. My Internet dropped while downloading the upgrade. Once I went through the notorious unplug the modem/router and plugged it back in to gain Internet connectivity again, I could not resume. No matter what I did, the app store kept displaying "an error occurred." I am hoping that those with the same issue read this first to save them hours of skimming through the Internet to find a solution. Here are the steps to take:
1. Make sure you have reestablished Internet connection
2. Chances are you got frustrated when you tried to resume/unpause the download and clicked the "X" to the left. If so, select the "Store" drop-down menu from the App Store and select "View My Account." There should be an option to unhide your purchase. You know what to do.
3. There is also an option to reset all warnings for buying and downloading under "View My Account." Do this, click "Done," sign out of the App Store and quit the App Store.
4. Open the Preferences in safari and select Privacy. Select "Remove All Website Data." Just do it.
5. Launch the app store and sign in.
6. Now, if you "Check for Unfinished Downloads" everything works peachy.
I hope this helps. Not much I can do for your Internet connection though.
JonEz15...
https://discussions.apple.com/thread/4697970?tstart=120 -
When I try to sign in to the Air app store, I get an 'unknown error' message. I can sign in to iTunes just fine. Any suggestions?
Fixed the problem by going to settings/store and logging out with apple ID. Then logged back in with password and updates, apps, and iTunes store seem to work ok now.
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I get this error message when I'm trying to buy something from App store.
When i try to buy something from Itunes store i get the error message wich translates to (i get it in Swedish) "At the moment we cannot process your transaction in Itunes store, try again later".
I've been getting this for over 5 hours on both my Iphone and Mac. All my billing information is corect, there is nothing wrong with the card (i have bought other things during this time) and I've tried to log out from the store and restarted my computer.
No one else in Sweden or anywhere else seem to have this problem. What to do?Actually the correct translation is "....We cannot process transactions at this time......" as if the problem is not specific to me. But since none of my friends are having this problem and since no one has written a word on twitter about this during the last couple of hours i would say it probably is specific to me.
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I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?
Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd
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i get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."
Locate the photos folder which is selected for syncing with the device and delete the folder iPod Photo Cache inside.
tt2 -
HT4623 My ipad is getting a disable notice when i try to download anything from the app store
When i try to download anything from the app store i get "your apple id has been disable ,how to enable it?
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I get an error message when clicking on a link from Outlook Web App
I get about 10 error message boxes whenever I click on a link that takes me away from Outlook Web App. Here is the error:
Client Information ------------------ User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.11) Gecko/20100701 Firefox/3.5.11 ( .NET CLR 3.5.30729) CPU Class: undefined Platform: Win32 System Language: undefined User Language: en-US CookieEnabled: true Exception Details ----------------- Date: Thu Jul 29 2010 09:13:01 GMT-0500 (Central Daylight Time) Message: Permission denied for <https://webmail.stjohns-network.org> to call method UnnamedClass.toString on <>. url: Line: 0 Call Stack ---------- undefinedError()@:0 window$onerror("Permission denied for <https://webmail.stjohns-network.org> to call method UnnamedClass.toString on <>.","",0)@https://webmail.stjohns-network.org/owa/14.0.639.21/scripts/premium/uglobal.js:1 function Array$get_Length() { return this.length; } function Array$get_Item(index) { return this[index]; } function Array$get_Enumerator() { return new (Owa.Collections.ListEnumerator)(this); } function Array$remove(oItem) { var index = this.indexOf(oItem); if (index > -1) { this.splice(index, 1); } return index > -1; } function Array$removeAt(iIndex) { if (iIndex < this.length) { this.splice(iIndex, 1); return true; } return false; } function Array$add(oItem) { this.push(oItem); } function Array$clone() { return this.slice(); }
== URL of affected sites ==
https://webmail.stjohns-network.org/owa/Hi Everyone,
I figured out the error. The error is caused by the "Fasterfox extension". Disable or uninstall the extension and then try to open the outlook after restarting the firefox. -
I have sent nearly a hundred crash reports. no change. adobe want money with no guarantee it can fix the problem. no matter the browser or website. the video never plays. I have update virus and anti-spam software. no other error message than the unhappy lego brick with error message stating adobe flash plug in has crashed. I have place a -1 in delay or some config in adobe. No change.
Hi and welcome to the forums!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
See if this kb helps: http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12847&slic...
I'm not sure that you saw the error msg. included in the kb, but it discusses removing .msi files from previous installations of DM. Post back and let us know how it goes.
Happy to have you here!
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post. -
When I try to download updates for programmes like pages and imovie my moacbook keeps coming up with error 20 and asks me to try again later. Is there a way to solve this problem?
Try This...
Close All Open Apps... Sign Out of your Acount... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
This is happened today after I udpated my iPad to IOS v7 and iTunes to 11.1.0.126 and only for one of my computers. I keep on getting an error message when trying to log onto iCloud. The error message is "you cannot sign-in because of a server error" but the iCloud status is "normal" and iCloud is fine on my other computers.
Next day the problem still continued. I did restart my computer a couple of times and then "it worked". Not sure why - if it really was a server problem or something on my side.
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I get an error message when trying to update quicktime player
why do i get an error message when i try to update quicktime player that says "the feature you are trying to use is on a network resource that is unavailable", and further states that "click OK to try again, or enter an alternate path to a folder containing the installation package 'quicktime.msi' in the box below".. when i try to locate the file quicktime.msi, i am unable to locate it anywhere on my pc, which then will not allow me to complete the installation, nore will it allow me to uninstall the application.
"the feature you are trying to use is on a network resource that is unavailable", and further states that "click OK to try again, or enter an alternate path to a folder containing the installation package 'quicktime.msi' in the box below"..
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another QuickTime install. Does it go through properly this time? -
I keep getting an error message when I try to sync my new iPhone 5s to iTuines.
It says my computer is not authorised.
When I authorise it successfully, and try and sync again, the same error message appears.
Help?Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes. It says "The iphone cannot be synced. An unknown error occurred (1723).
Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom
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