I am getting an error that says "failed attempts to get anything from cdr server" on a website. It just started and now it won't launch the information. How do I correct this?

This is occurring on the website Virgin Mobile. I was asked to perform some upgrades on my computer and now I am unable to get the content of my call history to display on a screen within this website. The 2nd window will display quickly and then shrink down before showing the call history content.
The error message then pops up saying "failed two attempts to get anything from cdr server"

Are you using the original gray-faced OS X DVDs that came with the system (if so, what OS X level does it say on the disk) or a retail copy of OS X 10.6 or another gray-faced OS X disk from another system? You can't use a gray-faced OS X disk from, for example, an iMac or MacBook Pro, to install on your MacBook. 
Was it originally delivered with an OS X level that is greater than what you're trying to install? You can't install an earlier level than what came with the system.
Did you boot to the DVD, and use Disk Utility to create one disk partition, then reboot and try to install? 

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