I am getting an unknown error (-23). Stating there's a problem in downloading the software for the ipad. Kindly help. My ipad serial number is DM*******18C.
Those are the error messages displayed when attempting to update ios in my ipad.
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If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
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Hi,
I tried to downgrade my iphone4s os from ios6 (beta 4) to ios 5.0.1(factory settings).
but all the time i am getting the following error.
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HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks
Yep, me to exactly the same problem, the error message keeps telling me to check my internet connection or try later. Nothing wrong with my internet connection. Is it an apple server problem?
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There was a problem downloading the software for the iphone. An unknown error occured (-23)
Hi,
I cant seems to restore my iphone or even downloading the latest iOS 5 update. The error message is as per subject: "there was a problem downloading the software for the iphone. An unknown error occured (-23)"
Anyone know how to resolve this?
I have no issue with my network connection.
thanks
Alexisi had this problem too, check security updates, itunes update to 10.5, disable firewall and antivirus but still the same problem. Seems there is no answer to it.
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"There was a problem downloading the software for the iPhone....An unknown error occurred (-23)." What should I do?
i have the same problem:
I have an iphone 4s and I have been trying for months to update my phone from iOS 6.1.3 to the new one.
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im getting the error message: there was a problem downloading the software for the update Iphone. The network connection timed out. I have been trying to update for 2 days now.
Disable your firewall and antivirus while you download.
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I am trying to update my iPod touch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active. Help!
Temporarily disable or turn off your Firewall and Anti-Virus software and try the download again.
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I keep getting the error "there was a problem downloading the software for the iPhone. The host is down?
Thanks so much for your reply. In the meantime, everything else is working. I called Apple support and they were very unhelpful, wanted to charge me for support on a phone I'm trying to get rid of to upgrade to the iPhone 5, but, I can't get rid of it until I synch it to my computer.... Any suggestions to see what's blocking it?
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That means you go here:
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Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!
Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799 -
When trying to download and update the operating system software for my iPad and iPod I get the following message - "ERROR MESSAGE" There was a problem downloading the software for the iPad "Mikki's iPad". The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again. later." Is this a setting on my computer - my network is working fine. I didn't have any trouble before but have just started having trouble. Please help...
Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley -
Cannot Update to IOS 5 - Error Message : The Software for the iPhone was corrupted during download.
Everytime i connect to itunes and try to update the IOS to IOS 5,
Get pop up box after agreeing to terms and conditions stating the below,
The Software for the iPhone was corrupted during download.
Disconnect and reconnect, then try again. Make sure your network settings are correct and your connection is active, or try again later.
What could be the problem here?
Additional Info:
OS: Windows XP
Connected to Internet at Work through VPN
Itunes 10.5 installed
Latest IOS up to IOS 5 installed
IPhone synced and backed up
Tried reconnect/restart pc, but no change
Also, cannot download direct ipsw file as site blocked from work vpn
I have updated IPhone IOS previously from the current VPN/Work environment
Please help someone?I am on Mac but have a slow connection (its called 'Narrowband') and have had the same message twice. It downloaded Safari 5.1.1 to my macbookpro but I hate it (no back button and keeps on crashing) - I'm on Snow Leopard - the initial message is that it will take 10 hours to download. I may try at work where they have a faster connection.
However, is there another way to download the Iphone update (and Ipad2)?
pft44 -
Can't install the software for the Brother MFC-9440CN because it is not currently available from the Software Update server....how do I get the driver then..it ised to work in my old mac..but cant print to it in my new unit
Download the Brother Mountain Lion drivers here.
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I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
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makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once
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