I am getting bills when I'm not buying anything??
I have had a bill today of over £150 I have definitely not purchased anything on the iTunes Store, App Store,or in app purchases for that matter, can somebody tell me what is happening?
You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes (there should be a Purchase History section with a 'see all' link to the right of it which you can click on), and have you got any auto-renewing subscriptions ? If you don't recognise the charge then you should contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it doesn't appear on your account then you should also contact your card issuer.
Similar Messages
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HT1933 why am i getting charges on my credit card when iu am not buying anything?
why am i getting charges on my credit card when i am not buying anything?
First, if you're using an iOS device, make sure that you did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
http://support.apple.com/kb/HT2727
If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
If the charges are not in-app purchases that you made and forgot but the charges do appear in your Purchase History, contact the iTunes Store and let them know. You should also immediately change your password for your Apple ID. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
Regards. -
Why am i being charged dollars when i did not buy anything!
why am i being charged ($1.05 on several occations ) when i did not buy anything, just downloaded free apps and sometimes i have updated few of those free apps.
all i see is charges our of no where! it doesn't happen every time i do a free download (games. etc,,).. and am sure what i download is from 'top free
i have a susption that it happens when i update some of my free apps, because some times the charges are more than $1.05,, but rather 3,4,5,6,7!!!
please explain, i can't figure out whats happening !why am i being charged ($1.05 on several occations ) when i did not buy anything, just downloaded free apps and sometimes i have updated few of those free apps.
Apple "veriifes" your Apple ID account information everytime you download media whether free or paid thus the authorization hold. Your account will be credited the amount of the holds usually within 24 to 48 hours.
Read here > iTunes Store & Mac App Store: About credit-card authorization holds -
Auto charged money from my account when i"m not buy anything??
HI Apple,
Please double check for me why Itunes auto charged money from my account? when I didn't buy any thing from last 2 day? I think that wrong,because i never buy music from itunes. If every day I check my account form bank see my money all gone I will be upset.Please help me to double check again.
Best Regards,
Tra-My NGUYENI have the same question. My credit card is charged every few days for varying amounts and I did not purchase anything from iTunes. My credit card bill says Apple ITunes but no other detail is provided to inform me what the charge is for.
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My macbook storage keeps getting filled when i have not downloaded anything
In the last two days my macbook storage appears to be getting filled. I have no idea by what because i have noe downloaded anything. How do i fix this?
I have the same problem ever since I bought my new MBP Retina 13", 128GB SSD. Summed up I have 120GB that I can use for storage (I can see that for example in iStat Pro or in the Activity Screen). I don't know if that is normal in the first place, since the SSD is 128GB?
Further, I only installed: iWork '09, MS Office for Mac and Coconut Battery. Nothing else is on my MBP yet. It is 'empty'. Oh yes, my MBP is working on Mountain Lion.
Now when I check the storage free space it is saying 89GB . What happened to the other 39GB ! Oh well, minus the programmes I have installed (6,75GB). Let's say what happened to the 30GB?
Yesterday it was still saying that I had 90GB left for storage use. Today is has already decreased to 89GB. In the mean time I did nothing, except surfing around on this Apple Support Communities and tried to find information with Google search engine. So, Safari was the only programme that was on.
Maybe it has to do with something downloading or 'saving' data automatically? I have no idea. -
It Gives me no reason this message often the first to enter my pass:" When you can not buy Equilibrium - Leonardo da Vinci's Balance Puzzle " and 27other elements. Please try again later". How can I remove this annoyng message? Maybe it's a Virus?
The old rule of thumb was to keep 10-12 GB free. Any lower than that and you will start to have trouble. I was very close to that for a long time and never had any complaints. Now, Lion "encourages" 20% free space (on my newer 250 GB drive) so I try to keep it with more than 50 GB free.
Do you still have the original memory in that machine too? The metal plate you have to remove in the battery compartment also provides access to the RAM. Your machine will take 2 GB of RAM, possibly 3. You definitely want to max that out too.
Regardless, you definitely need a new hard drive. When Apple switched to PC components, they had to take a quality hit. These 2.5" notebook hard drives are not very reliable. I'm surprised your hard drive hasn't died by now. I usually get a new hard drive with every major OS upgrade. A $ 50 investment every couple of years is no big deal.
Unfortunately, you (and I) suffer from being an early adopter in 2006. Those 32-bit machines only accept 2 GB RAM (maybe 3) and are only 32-bit so they can't be upgraded to Lion. Because of this limitation, you won't see as dramatic an improvement as you would with a 2007 machine. If you run more than a couple of applications, your hard drive is always going to have to be doing some VM work. My 2006 machine has even lost its bluetooth. I gave it to my brother. My very similar 2007 Macbook is still running great.
So, you must get a new hard drive because your old one is likely on death's door. If you don't have at least 2 GB - get it. If you can't afford a new machine, you might want to consider an SSD. That might help mitigate your RAM limitations. You can spend from $ 100 to $ 350 and get a dramatic speed improvement. -
How Do I Get Java For Mac OSX 10.5.8 On A PowerBook G4 Or Update To Minimum MAC OSX 10.6.8 or later Without Spending Any Tech Mind Of My Own And Also Not Buy ANYTHING AT ALL!!!????? Please Help!!!
Sorry, it's for 64 bit IntelMacs only...
updating Java SE 6 to 1.6.0_26 for 64-bit capable Intel-based Macs.
Java for Mac OS X 10.5 Update 10 -
my iphone 5 is not getting audio during calls, im not hearing anything unless i put it on speaker. Can you help me is this a software problem its very annoying for every call i dial or recieve i have to put on speaker. Please help me apple please.
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
My network symbol keeps working on my home page even when I'm not doing anything, I know there has been problems in the past with this so has it come back, help it's killing my battery!
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) -
Guys. Apple had been deduct money from my bank and this is not once only and it's for few times. How can such thing happen when I didn't buy anything from iTunes but apple keep on deduct my money? I buy iPhone just to get scam money when I got my account?
Right now, log on to apple.com, and change your password.
either
somebody else is using your ID to buy stuff -
or have you bought any subscriptions that require monthly payments.
Within a day or two of charging you anything, Apple sends you an email receipt with the detail. Are you getting these? -
Hello, I did not buy anything, but iTunes charge me 1000 dollar
Hello, I did not buy anything, but iTunes charge me 1000 dollar. I even do not know the purchasing untill the bank block my card. I want to get my money back.
Does anything show on your account's purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If it does, and you didn't make the purchase(s) and nobody else has access to your account or devices and made them, then try contacting iTunes Support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If nothing shows on your account's purchase history then you should also contact your card issuer. -
I download Flash player, proceed through the steps, but it takes me to a page where Adobe wants me to buy photoshop and other products and no way to bypass this and just get on with the installation without buying anything. Anyone out there know how to do it?
Hi mansons67992701,
No purchase is required to install Flash Player. The offer you're seeing is optional. There should be a yellow 'Install Now' button on the bottom right of the page. Is the button not displaying? Please post a screenshot of the page (How to post a screenshot in the forum).
Maria -
Credit card expired? Can not buy anything.
I tried to buy a 15.00 itunes card and i still can not buy anything. It says i need to view my billing info. I do not see a none button in my payment info. What is happening? How can i fix it?
Welcome to the user to User Technical Support Forum provided by Apple
Mohd1411 wrote:
Hello withheld my credit card I can not buy any product from Alabestor and I want you to thank unblocked
If you are having an Issue with your iTunes Account...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have a problem in the answers to the questions on my account I can not buy anything, please solve the problem
You are not addressing Apple here. And your post is a bit confusing. See Klaus's answer in this thread:
https://discussions.apple.com/thread/5228474?tstart=0 -
I have € 0.09 in my account and I can not buy anything with this value. I want to undo (give up) this value. What do I do?
Click here and request assistance.
(68968)
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