I am getting error message on my hpc4280 "usb not connected". Gone through all the steps on HP site.  Can anyone help please?

Getting error message on hp c4280 All in One printer when scanning.  "USB not connected".   Have gone through everything on HP help but reinstall of drivers.  We have never been able to scan.   Printing and copying are fine and have never been an issue.    Can anyone help please?

So, is it connected via USB, or via Wifi/Airport?

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