I am getting "getting info error when trying to play quick time."

Hi everyone,
I am getting "getting info when trying to play quick time player videos and it never plays. I am using a dial up netzero hispeed. I was wondering how do I set up the setting for quick time player, so that it plays with my netzero internet provider? Any suggestions? Please reply I would truly appreciate your help.
Thanks,
Shohreh

hmmmm. perhaps try (experimentally) disabling the Netzero web accelerator. do you still get the error when playing the internet videos?

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