I am getting poor internet performance

I am currently on the 3 megabit plan.  I am currently getting a download speed of 1169 kbps and an upload speed of 36 kbps   I have tried restarting the modem and it doesn't seem to help.  I have a Actiontec Mode GT784WNV   Any ideas what the issue might be?
Here is the traceroute
traceroute to {Edited for privacy}, 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 0 ms 0 ms 0 ms
2 te0-7-0-9.mpd22.iad02.atlas.cogentco.com (38.122.62.193) 0 ms 0 ms 0 ms
3 te0-0-0-4.ccr21.iad02.atlas.cogentco.com (154.54.31.105) 0 ms te0-2-0-0.ccr21.iad02.atlas.cogentco.com (154.54.31.101) 0 ms 0 ms
4 uunet.iad01.atlas.cogentco.com (154.54.13.138) 4 ms verizon.iad01.atlas.cogentco.com (154.54.12.46) 10 ms 10 ms
5 xe-1-0-4-0.NWRK-BB-RTR1.verizon-gni.net (130.81.19.2) 17 ms xe-1-0-6-0.NWRK-BB-RTR1.verizon-gni.net (130.81.17.109) 15 ms xe-1-0-4-0.NWRK-BB-RTR1.verizon-gni.net (130.81.19.2) 12 ms
6 P12-0-0.SCTNPA-LCR-01.verizon-gni.net (130.81.22.13) 21 ms 17 ms 20 ms
7 G2-0-2113.SCTNPA-HZTNPAHZ-ERXG13.verizon-gni.net (130.81.198.25) 20 ms 21 ms 21 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
Solved!
Go to Solution.

Here is more info
Broadband Status
Broadband Parameter Status
VPI:
0
VCI:
35
Broadband Mode Setting:
ADSL2+
Broadband Negotiated Mode:
ADSL2+
Connection Status:
CONNECTED
Downstream Speed:
1169 Kbps
Upstream Speed:
36 Kbps
Retrains:
1
Retrain Timer:
0 Days, 0H:48M:56S
ATM QoS class:
UBR
Near End CRC Errors Interleave:
465
Near End CRC Errors Fastpath :
N/A
Far End CRC Errors Interleave :
15
Far End CRC Errors Fastpath :
N/A
30 Minute Near End CRC Interleave :
355
30 Minute Near End CRC Fastpath :
N/A
30 Minute Far End CRC Interleave :
0
30 Minute Far End CRC Fastpath :
N/A
Near End RS FEC Interleave :
0
Near End RS FEC Fastpath :
N/A
Far End RS FEC Interleave :
0
Far End RS FEC Fastpath :
N/A
30 Minute Near End FEC Interleave :
1222
30 Minute Near End FEC Fastpath :
N/A
30 Minute Far End FEC Interleave :
0
30 Minute Far End FEC Fastpath :
N/A
30 Minute Discarded Packets Downstream :
0
30 Minute Discarded Packets Upstream :
0
SNR Downstream :
5 dB
SNR Upstream :
102 dB
Attenuation Downstream :
50 dB
Attenuation Upstream :
25 dB
Power Downstream
19.3 dBm
Power Upstream
11.3 dBm

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