I am getting pop-ups on my MacBook. It doesn't happen in Safari and my Firefox is updated. How do I fix?

I called Apple tech support (paid the fee) and they said it was clearly an issue with Firefox. How do I get rid of this virus? I definitely don't want to use a third party software like MacBook Keeper or Norton as they are not recommended for Apple products.
I really don't want to stop using Firefox.

Are these just the occasional ad here and there or something more persistent?
For occasional popups that bypass Firefox's filter, you can try an add-on such as Adblock Plus which has a companion add-on specific to popups.
For persistent popups, these might be caused by one of your add-ons. Could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled ''(Flash and other plugins still run)''
In the dialog, click "Start in Safe Mode" (''not'' Reset)
Any difference?

Similar Messages

I bought my iphone from a lady at the mall but she didnt remember her icloud password well now i keep getting pop ups about the icloud password but she doesnt remember it and whenever i try turning it off it asks me for the password but i dont know it?

i bought my iphone from a lady at the mall but she didnt remember her icloud password well now i keep getting pop ups about the icloud password but she doesnt remember it and whenever i try turning it off it asks me for the password but i dont know it?

That is the activation lock. Your iPad will be useless unless you can remove it.

I removed Creative Cloud but I still get pop-ups asking me to log in....why and how do I get rid of it?

I removed Creative Cloud but I still get pop-ups asking me to log in....why and how do I get rid of it?

Looks like you didn't uninstall; you just logged out. Go to the Windows Control Panel, Programs and Features (in Win7; may be different in your version of Windows). right click on each Adobe CC app you want to uninstall and select "uninstall". Then uninstall CC itself.

I keep getting pop ups on my Iphone 4S fir a Wi-Fi Passcode for 3H8B2 OR 02915. How do I find passwords? How do I get passwords? Is this from the Backup Verification codes because that doesn't work either. I'm new to this phone so somebody please help.

How do I set up a Wi-Fi Network? I have networks I can choose from on my phone under Settings and then under WI-FI Networks. I have it turned on but when I choose a network, it needs a password and I don't know how to get one. Can someone help? I have a new Iphone 4S. Thanks a million!

The password is set on the WiFi router providing the service, by the owner of the network to prevent unwanted "guests" accessing the network. The only way to know it is to ask the owner permission to use the network. Otherwise, you have to find a free WiFi hotspot that doesn't require a password.

Virus for macbook pro warning. ran software and didn't detect anything buy i keep getting pop ups

i had a virus warning for my macbook pro. ran anti virus software but nothing was detected. however i keep getting pop ups.

Harry
You Mac does not have any viruses as there are no viruses for MacOSX. What you have a malware scam. Did you download MacDefender, or MacProtector? To get rid of them, open activity monitor and look for the process MacDefender, or MacProtector, double click the process and force quit. Go to system preferences to accounts, login items and remove MacDefender, or MacProtector by highlighting it and hitting the minus sign. Go to your applications folder and drag MacDefender or MacProtector to the trash. Open finder and do a search for Macdefender or MacProtector trash any related files. Do the same with a Spotlight search, it is the little magnyfing glass far top right in the menubar. Lastly, go open finder, select your user folder, go to library then loo in aoplication support and remove MacDefender or Mac Protector from there, close that folder then go to preferences and remove any preference file for MacDefender or MacProtector. Hope this helps.
Joseph

How do I get rid of pop ups on my macbook

I keep getting pop ups which just started recently, I may have downloaded some sort of media player which obviously was not. How can I get rid of these same pop ups?

Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(125485)

Getting pop-ups and mac running slow

my macbook air is running slow and I keep getting pop-ups. Does anyone know of a good anti-virus program for a macbook air computer. Simple

Does anyone know of a good anti-virus program for a macbook air computer.
None are worthwhile and most will make a mess of an already bad situation.
For the popups and a potential solution for what you describe, read How to install adware

Although I have 'Block pop-ups' turned on, I'm still getting pop-ups. How can I fix this?

I've triple checked the 'blocked pop-ups' is turned onion my settings, I'm still getting pop-ups and want them to stop. Any help?

Sorry, this is for my ipad 2. Any help would be appreciated!

I keep getting pop ups saying that my subscription has expired? I have paid and have credit because this has happened before and I paid 3 times. Can I just download the programs rather than pay a monthly charge?

I keep getting pop ups that say my subscription has expired? I have paid and have credit because this has happened before and i paid 3 times. Can I just buy a download instead of paying a monthly subscription?

We often find this happens when the wrong software gets run (so the subscription doesn't apply).
So,to start with what exactly is your subscription for - please check your account details and confirming email?

Constantly getting pop-ups from Itunes!

Constantly getting pop-ups from Itunes!

What do the pop-ups look like and where do you see them, could they be some other application?
If you haven't already, update iTunes. Also, remove any old iTunes plug-ins.

I use MacIntosh, system 10.5.8. But I keep getting pop-ups . I have tried to install Firefox and it responds saying it is not compatible with my systems architecture. What should I do to stop the pop-up?

I use G4 MacIntosh, System 10.5.8. I keep getting pop-ups asking me to upgrade my version of Firefox. But when I try to install I get the message that Firefox cannot operate with my computers architecture. How can I stop the pop-ups?

I believe Firefox 4 is Intel only. That means it will not install on a PPC Mac. You can get TenFourFox, which is made for PPCs.
http://www.floodgap.com/software/tenfourfox/

I keep getting pop ups from spyware advertisers wanting me to purchase spyware. they won't go away or allow me to do anything else.

I keep getting pop ups from your spyware advertisers wanting me to purchase spyware. they won't go away or allow me to do anything else. It is extremely annoying.

Mozilla Firefox does '''not''' support/endorse/encourage spyware advertisers.
If you think these popups are from spyware advertisers, you should try to scan and remove the spyware from your system. This article has more information on how to do that: [http://kb.mozillazine.org/Popups_not_blocked#Spyware_on_Windows Spyware on Windows].
In future, you can install the [https://addons.mozilla.org/firefox/addon/adblock-plus Adblock Plus add-on] to block such ads.

My Mac Pro is getting pop ups and is very slow. How can I fix that?

I Have a Mac Pro
PRocessor 2.4 GHz Intel Core i5
memory 4GB 1333 MHz DDR3
MAckintosh HD Startup Dis
GRaphics Intel HD Graphics 3000 384 MB
SAfari 8.0.3
Os Yosemite version 10.10.2
MY Mac Pro is slow and keeps getting pop ups that will not go away. one of the pop ups says I need to scan and use their cleaning and security system. What can I do to improve my computer speed and get rid of pop ups.

Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(124219)

I keep getting pop ups on firefox

Hy I keep getting pop ups in Firefox, my security is set to block pop ups but they still seem to filter through, any suggestions?

Try this:
http://www.thesafemac.com/eliminating-browser-redirects-and-advertisements/

I keep getting pop ups to enter apple Id and password

I keep getting pop ups to enter apple I'd and password

Do NOT click on popups or webpages offering updates to Firefox.
You appear to be posting from something other than Firefox (Internet Explorer ?)
Are you able to post a screenshot, it is probably a scam.
* [[How do I create a screenshot of my problem?]] <br /> (Please use a .jpeg or .png type compressed image; not some massive high resolution bitmap)
(Note AFAIK Firefox is soon to start a campaign to upgrade outdated versions but even that will be through the ordinary Firefox interface not through popups)
Please see
*[[Update Firefox to the latest version]]
**[[Firefox failed to update - how to update manually]]

I am getting pop-ups on my MacBook. It doesn't happen in Safari and my Firefox is updated. How do I fix?

Similar Messages

Maybe you are looking for