I am getting strange numeric symbols or tiles instead of text when using Firefox. Repeated reloads and virus scans have not fixed it. I can't find a patch. Help! I hate IE!

Each time I open Firefox, I get blocks or tiles of numbers for each character instead of text. The tiles appear as composites of four digits, stacked two by two. At some websites, normal text does appear in boxes but mostly as this numeric gibberish. The functionality of the Firefox software does not seem to have been affected. But if I can't read it, I can't use it.

Try to set the pref gfx.font_rendering.directwrite.use_gdi_table_loading to false on the about:config page.
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold(user set).
*Preferences can be reset to the default or changed via the right-click context menu.

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My Touchsmart Tiles do not work. I can't find the software - Help!

All of a sudden, I can't open Touchsmart to use my tiles. All the Icon does is open - but the tiles won't work. I think the software might be gone. What can I do.

Try downloading the following driver for your Touchsmart:
NextWindow 1950 Touch Screen Driver Update
Install that and let me know if it helps.
Best of luck!
-Kyle
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I've purchased movies on itunes on my mac and now they have completely disappeared. I can't find them in my purchases, but if I go to my account history I can see the dates I purchased. how do I get these back on my computer?

Any one know how to find movies that have disappeared out of my itunes library?

Are they gone completely from the computer, or just no longer in the library? Check your movie media folder.
If your'e in the USA you can download some movies a second time, but not all (studio dependent). You should always back up all media.

My Mac Mini was not sending a signal to the monitor. I powered down using the power button and now it will not start. When i power up I get a strange 2 tone sound, like a warning alarm. The fan starts, and the light comes on, but no screen

My Mac Mini was not sending a signal to the monitor. I powered down using the power button and now it will not start. When i power up I get a strange 2 tone sound, like a warning alarm. The fan starts, and the light comes on, but no screen.
I have tried with a wired USB keyboard and mouse using a single screen. Powered up with option pressed. No change.
Reset SMC no change

Run the Apple hardware test to see what it tells you. Run the extended test when prompted, which can take awhile.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display.

I know many have this issue but i can't find a solution to the problem. i get message saying insuffisiant disk space in the volume iPhoto library and i have plenty of space available. i have the new macbook pro with retina display. i have never seen this message before and i have 2 other macbooks and have had many other also. i am assuming this is a problem with the new macbook retina. does anyone know the exact fix to this issue? i have seen many sugestions to try to fix this issue but none have solved the issue for anyone that i can find in the Apple Support Community. thank for looking into this in advance.
******A true apple fan********

Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

The message icon is not showing in the drop screen of my photos it used to show before and now it's not there how can I get it back?

The message icon is not showing in the drop screen of my photos where it says do you want to email, message, assign, use as waller paper etc. it used to show before and now it's not there how can I get it back?

Did this back along to mine. Plug it into itunes on your pc (or Mac) and click on the ipod icon on the left hand side. When the device options come up on the main screen, click on restore. Follow the steps and it should restore to factory settings. If you had icloud activated on the ipod all previous purchases should be in the cloud and ready to download onto the ipod afte rit has been restored to factory settings, otherwise you'll have to download them all again. Hope it helped.

When i plug my itouch into my computeri get a pop-up that says "this ipod cannot be used because the apple mobile device service is not started." and when i plug it it my itouch name does not come up on my itunes, how do i start it and fix this?

When I plug my iPod Touch 4g into my computer I get a pop-up that says "This iPod cannot be used because the Apple Mobile Device service is not started." And when I plug in my iTouch the name of the iTouch does not come up on my iTunes. How do I start the Apple Mobile Device? How do I fix this?

I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

I have the latest version of Firefox yet I am still getting an error message that says photoshop is no longer supported on my platfrom and thereofre it's not downloading.

I have the latest version of Firefox yet I am still getting an error message that says photoshop is no longer supported on my platfrom and thereofre it's not downloading.

Please give a bit more system details. Which OS and version are you on? Is it 32 bit or 64 bit. Try downloading the Creative Cloud App if not already installed from: https://creative.adobe.com/products/creative-cloud. You can choose to install PS from withing this app and need not rely on web page.
Regards,
Anirudh

Since updating to 3.6.1 I don't get an empty browser window in my tool bar whe. it opens --- just a list of search engines. I can't find anything in "Help" or the FAQ's that seem to address this. My only choice seems to go back to Safari.

Since updating to 3.6.1 I don’t get an empty browser window in my tool bar when it opens --- just a list of search engines. I can’t find anything in “Help” or the FAQ’s that seem to address this.
My only choice seems to go back to Safari.

I am not sure what your problem is, can you give more details.
One possibility is you may be in full screen mode, for details on fixing that see the [[menu bar is missing]] article.
If you are missing various toolbar items, see the [[back and forward or other toolbar items are missing]] article.
If your problem is something else please give more details.

HT1977 When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes

I know that how to convert any documents to pdf file, but don't know how to get barcode on it. I am using windows 8.1. and want to see barcode on my documents before the print. Please help.

I know that how to convert any documents to pdf file, but don't know how to get barcode on it. I am using windows 8.1. and want to see barcode on my documents before the print. Please help.

Hi Frank ,
Please refer to the following link and see if this helps.
https://helpx.adobe.com/acrobat/kb/error-organizer-database-damaged-reset-1.html
Regards
Sukrit Dhingra

Firefox will not access the internet. I have used Firefox for years and the past week I have not been able to get on the internet??? What is the problem. My interent works as I get email and can iuse Internet Explorer to access.

Firefox will not access the internet. I have used Firefox for years and the past week I have not been able to get on the internet??? What is the problem. My interent works as I get email and can iuse Internet Explorer to access

Which version of Firefox are you using?
See
* https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can

When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.

When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.

Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows

MacBook Pro. Was Streaming radio. When came back to computer it appeared to have shut off. Now can't get it to respond in any way.

MacBook Pro. Was Streaming radio. When came back to computer it appeared to have shut off. Now can't get it to respond in any way. Now that you can't remove the battery, I don't know how to get it to quit, although it doesn't appear to be making any noise, so might have quit on it's own. Any ideas? Thanks!

I honestly don't remember what it came with though I do remember having two drives so long ago. Since then I've had to replace them with newer, faster ones, and just didn't really need a second drive. I don't copy cds, I just need something to read DVDS (which the current one doesn't seem to want to do) and occasionally burn something.
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The speed and memory capacity of the Mac Pro make it the best computer hands down to handle a mind that can't be satisfied with doing just one thing at a time!
And six years after buying it, it can still eat the average pc for breakfast How's that for great?

I am getting strange numeric symbols or tiles instead of text when using Firefox. Repeated reloads and virus scans have not fixed it. I can't find a patch. Help! I hate IE!

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