I am getting sync errors on Creative Cloud

When I got the errors, I deleted everything from my cloud space - moving it all into Archive. I then cleared out Archive. So I had 0 files in my cloud account and 0 files in the archive.
I left it a few hours, rebooted my PC, and went back in and synced again. I got the same message come up saying sync errors and that I still had the same 10.48 GB in my cloud folder - which is nonsense

Hi Jmrdes,
Sorry for the delay in responding. Are you still having issues?
- Dave

Similar Messages

  • Constantly getting Download Error in Creative Cloud Manager, Apps tab. No further information, simply states "Contact customer support"

    Photoshop, Illustrator and Flash have all been successfully installed on this computer via Creative Cloud. Recently, the below screen keeps appearing when attempting to access the Apps tab.
    Please advise.

    This worked:
    Try to delete AAMupdater folder from
             ~/Library/Application Support/Adobe/
    From this post:
    https://forums.adobe.com/thread/1245532
    Thank you for your assistance!

  • I get error saying creative cloud setup has stopped working

    why do i get an error saying creative cloud set up has stopped working.

    NObody can tell you anything without proper system information and other technical details.
    Mylenium

  • Syncing Issues with Creative Cloud - No Solution - Please Reply

    I have spent over two hours with your live chat team in which they took over my computer, deleted files from the CMD prompt and I am still receiving syncing errors using Creative Cloud.
    They had me, delete files, restart my computer, sign-in and out of Creative Cloud, pause syncing, change file directories and nothing work.  My issue was then escalated to upper management in which I had to repeat the entire issue.
    I was passed around from multiple individuals in live chat and at the end, no solution was found.  I have been an Adobe client for over 15 years now and I am not pleased that a resolution still has not been found.
    I wasted over 2 hours on live chat and then received an email stating that my case was closed because the support team found a resolution!  This was completely untrue.
    I am asking someone from Adobe upper management to please contact me directly.  I will not spend more time with your live chat team and send more log files that do no good.  As a long-time client, please contact me.

    It may not be possible to manually update your payment details.  Could you please place a new order and get back to us if you have further issues.
    Thanks
    Bev

  • Getting an error message that says: "Error starting Creative Cloud"  "cookies dir: cannot make folder / cookies: Permission denied (error 13)"

    getting an error message that says: "Error starting Creative Cloud"  "cookies dir: cannot make folder / cookies: Permission denied (error 13)"

    Please refer the thread: Installing Creative Cloud Desktop but I got Error 13 an issue permission on my MacBookPro, why?.
    Regards,
    Romit Sinha

  • How can i get back the adobe creative cloud shared folder after I deleting it?

    How can i get back the adobe creative cloud shared folder after I deleting it?

    I think Adobe pulled the Creative Connect Desktop app until the new CC release next month. I just built a new PC and noticed it wasn't available in the app manager any more. On my other machines it isn't working anyway. In another post Adobe devs said they new it was down because thay were working out some server issues. It looks like they couldn't resolve them.
    I bought into the CC right from the beginning since I never buy my software outright but rather use a credit card. I thought that getting the whole master suite for $30 a month interest free was a great deal. Having all the software has been great, but it was over a year before we even saw a desktop syncing folder and noe it seens as though we are going to have server problems every time they upgrade the cloud leaving us to have to use the cluncky web interface during these sync blackouts.
    I can tell you Adobe better get it together cause ther starting to p*ss off a lot of loyal customers. It feels like were dealing with a cellphone company who only gives deals to the new customers and once you've signed the contract your screwed.
    Here is the link to whats going on
    Announcement: Creative Cloud file sync service offline (Updated)
    Hide Details
    The Creative Cloud Connection preview is currently offline as we upgrade the service. Please see this blog post for additional details :http://blogs.adobe.com/creativecloud/update-on-creative-cloud-connecti on-and-file-sync-preview/
    All files stored in Creative Cloud can still be accessed and downloaded from the Creative Cloud web page at: https://creative.adobe.com/files
    We sincerely apologize for the inconvenience during this transition.
      by Vikrant Rai (May 17, 2013)

  • Error starting Creative Cloud Connection

    I get the following "Error Starting Creative Cloud cookies dir: cannot make folder /users/admin/library/application support/cloudsync/cookies:Permission Denied (error 13)
    I have reinstalled the Cloud Connection and get the same error.
    Please help.

    Hi sbatiz,
    try the solution I found and tested at this other thread:
    http://forums.adobe.com/message/5628798
    I think it could be helpful for you too!
    Cheers,
    Marco

  • Error in Creative Cloud

    Hello:  From Creative Cloud tells me that an update is available for DC PhotoShop but when trying to update sends me this error:
    Failed to update  Download Error. Press retry or contact Customer Support. (49)
    It uninstall and newly install PhotoShop but the error persists.
    These are the details of my computer: Adobe Photoshop Versión: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64 Sistema operativo: Windows 8 64 bits Versión: 6.2  Arquitectura del sistema: AMD  Familia CPU:15, Modelo:0, Versión:1 con MMX, Número entero SSE, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2

    Hello Jeff:
    Thank you.
    Sorry, I do not understand your answer.
    Your answer is the same to your previous answer
    In the link Error downloading Creative Cloud applications there is nothing about the error that I wrote.
    The only message that sends Creative Cloud is trying to update photoshop is: "Download Error. Press retry or contact customer support (49)"
    I have two computers. One is Windows 7 32-bit and one is 64-bit Windows 8.
    In the 32-bit no problem to update PhotoShop
    In the 64-bit there is a problem of update
    Jeff, why when I install PhotoShop for the first time in the 64-bit computer, the version is old?
    "Adobe Photoshop Versión: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
    Thank you

  • Download/Install Error with Creative Cloud App

    I have Windows 7... I have been a Creative Cloud member since the beginning... I know what I am doing. Anyways... suddenly, the Creative Cloud app that keeps track of your apps and updating them, etc. is jacked up. As far as I can tell, nothing changed on my end... perhaps Creative Cloud updated itself and caught a bug? When you go to the Apps tab, it says, "Download error, the Creative Cloud installation is no longer functioning, please uninstall and download again..." which I did twice now... rebootted and all that good stuff... the other tabs work - ie. Home, Assets and Community... and yes, I am signed in properly and have an active account. This isn't the first time this app has been a problem... Adobe has seemed to have issues with this app for awhile now - off and on... and from what I can see in the various forums, it's not just me with these issues.

    WebWorxTech which error are you currently experiencing?  Is it only a download error or are you still prompted to uninstall?  If you are prompted to uninstall then please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.
    If you are continuing to receive download errors then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Download error in creative cloud, won't let me install updates.

    download error in creative cloud, won't let me install updates.
    Evert time I hit reload, It keeps saying download error.
    I uninstalled the cloud, and Re installed it, and still have issues

    Quading2390 make sure that you are browsing to the User/<UserName>/Library folder.  You can see an example screen shot below.

  • Apps Tab in Creative Cloud says Download Error [was: Creative Cloud]

    When I choose Apps Tab in Creative Cloud it will say Download Error Please Retry to try again or contact customer support.
    Any idea how to solve this problem?

    Hi KS Sor,
    Please refer to the threads below where this issue has been resolved:
    Creative Cloud "Download Error" message
    Creative Cloud - Download error - stubborn error
    Regards,
    Sheena

  • Photoshop CC 2014.2.1 can't sync settings with Creative Cloud

    Good day,
    Photoshop CC 2014.2.1 can't sync settings with Creative Cloud for some reason. I'm signed in, no firewalls, the router is fine. Other apps, Premiere Pro for example, sync without issues.
    Photoshop keeps saying "Connecting to Creative Cloud..." with uploads starting, but nothing is happening. I've left it in this state for an hour just in case. Is there a workaround or a fix?

    For what it's worth I have access to a second computer with the correct sync settings (which I synced to the Cloud, so the Cloud should now have my desired sync settings), but PS on my first computer still refuses to show anyway to apply these settings.
    I'm downloading the 2014 release now but it shouldn't really be necessary. This is so frustrating, especially when the Adobe PS sync help page only applies to the 2014 release (I can't find any sync help for the previous versions anymore).

  • Dowload error on creative cloud.Unable to reload applications.

    Dowload error on creative cloud.Unable to reload applications.
    Does anyone have this problem as well ? thanks !

    Hi Elias Lo,
    Please refer to the following forum thread for solution for resolution.
    Creative Cloud - Download error - stubborn error
    Hope this helps.
    Thanks and Regards,
    Sumit Singh

  • When I try to download Creative Cloud on my mac  Error Starting Creative Cloud comes up

    When I try to download Creative Cloud on my mac  Error Starting Creative Cloud comes up message is:cookies dir: cannot make folder/cookies:Permission denied (error 13). What to do?

    Thank you!
    Best regards
    Johanna Pettersson
    Founder, Wedding Planner
    Your Wedding - My Passion!
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]
    [If you are posting using email, please turn your 'sig file' function OFF for posting]
    Visit: Järsta 5, 647 95 Åkers Styckebruk
    Post: Box 194, 645 35 Strängnäs
    [email protected] www.weddinginsweden.se
    Join me at Instagram:weddinginsweden Twitter: weddingsweden Facebook: www.facebook.com/weddinginsweden
    The information in this electronic mail message is confidential and may be legally privileged. It is intended solely for the addressee(s). Access to this internet electronic mail message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution, dissemination or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. Please notify sender immediately by return email if you have received this communication in error and then delete it. Please also note that if this email contains a forwarded email or is a reply to a prior email, the contents may not have been produced by sender and therefore sender is not responsible for its contents. Thank you.
    15 sep 2014 kl. 22:52 skrev Sheena Kaul <[email protected]>:
    When I try to download Creative Cloud on my mac  Error Starting Creative Cloud comes up
    created by Sheena Kaul in Adobe Creative Cloud - View the full discussion
    Hi weddinginsweden,
    Please refer to the help document below where this issue stands resolved:
    Re: cannot make folder /cookies: Permission denied (error 13)
    Regards,
    Sheena
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6732337#6732337
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • I just purchased a Creative Cloud subscription and I was trying to install Photoshop, but I receive the error message 'Error Starting Creative Cloud - cookies dir: cannot make folder /cookies Permission denied (error 13)'

    I just purchased a Creative Cloud subscription and I was trying to install Photoshop, but I receive the error message 'Error Starting Creative Cloud - cookies dir: cannot make folder /cookies Permission denied (error 13)'

    Hi Arjun and tphc,
    try the solution I found and tested at this other thread:
    http://forums.adobe.com/message/5628798
    I think it could be helpful for you too!
    Cheers,
    Marco

Maybe you are looking for

  • Loop at Screen problem

    Hi, I am facing a few hicups in my code, I needed to make certain FIelds as updateable and some as non updateable but the problem is that this is not happening. Can you tell me where i am going wrong. I have written this code in my PBO at the end. Th

  • Reset encryption password for NEW iPhone backups

    Hello Everyone, I have an iPhone and iPad which are currently working perfectly.  However during testing I figured out that I somehow lost my iTunes backup encryption password.  As such I figured I would just change the backup password, delete the ol

  • Increase in java objects ?

    We have 2 different instances of jmap output. We see increase in object like java.lang.string, byte[],java.lang.object, java.util.TreeMap,java.util.Hashamp etc. Is this something to be worrying about? What is the difference shallow and retained heap

  • How to update a table that has hundred thousand rows?

    Hi all ! I detect that I did wrong with column SHAPE (in GRAG table ) ,namely at Gtype : 3003 (MDSYS.SDO_GEOMETRY(3003,50632625,'null',MDSYS.SDO_ELEM_INFO_ARRAY(1,5,1,1,2,1),MDSYS.SDO_ORDINATE_ARRAY(276.2339,-179.7433,0,276.2498,-179.7361, 0 )) And I

  • WEB Form Error (help!!!)

    When I run forms on the web , when i move the cursor in the data block , the following errors occurred occasionally . ---<errors details>-------------------------- FRM-99999:A network error occurred,the client will not be able to continue Detail... J