I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down???
I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down or what? I need to download some things and update some apps...
I've been getting the same message for like an hour now. Since everything was working fine a few hours ago, and nothing changed on my end before it stopped working, I'm guessing it's something on Apple's end. They probably already know about it by now, and are hopefully working on fixing it, so there's probably not much we can do but wait for them to fix it.
Similar Messages
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ITunes Error, "We're sorry we cannot complete your request..."
I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. I know my password and my Apple ID are ok because I can log on to here. Are the servers down? I need to do updates and want to download some things.... Thanks for the help!
Exact same problem here. Might be coincidental, but it started after upgrading to 10.6.5. Strangely, I have two accounts and only one of them is showing the error. The other one logs in just fine.
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Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers
Hi, bradley158.
Thank you for visiting Apple Support Communities.
Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
Whenever i purchase or download an app on the app store , it always gives me this error message " unable to purchase at this time, please try again later"
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?
I don't know - but I am having the same problem and have not had any useful help from Apple Support. Everything they told be to do has been done and it hasn't fixed the problem.
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I have recently got an iPhone 4 out of no where it has decided to think that my headphones are in and they are not but does work with headphones in.
Then later on within the same day it after turning my phone on and putting it on charge it comes to the screen stating to connect to iTunes/emergency calls only/no service so I connect it iTunes and it says we are unavailable to continue with your activation at this time. Please try again later, or contact customer care.
HELP!the same problem but i used it already for 3 years my iphone 4, when i update to ios 6.1.3 version, now is failure like said.
we are unable to continue with your activation at this time please try again later, or contact customer care
any help please. i am here in saudi arabia city of jeddah.
thank you very much in advance
pabs -
i have some software problem, so i resear my moble through i tunes after install factory settings i got this message, we are sorry we are unable to continue with your activation at this time, please try again later or contact customer care. no i cant don any thing with my phone.
Is your phone jailbroken or ever been hacked?
Was it previously locked to a different phone carrier than the current one your on now? -
"Your request is temporarily unable to be processed. Please try again later" iTunes Store
I have a user with a new iPad2, who has set up an iTunes account. It takes her username and password, which it recognizes (it fails if she fat-fingers it). Then it says that it is a new account, and offers her the terms and conditions which she agrees to, and then it takes her to the screen asking for her personal info and credit card info, which she fills in. Then it pops up a message from the iTunes Store that says "Your request is temporarily unable to be processed. Please try again later."
She has tried this multiple times over the past week, same error each time. This morning, just to vary things a bit, we tried logging in to her account in iTunes on her iMac. (If nothing else, a real keyboard and mouse is less painful...) Exactly the same behavior -- it clearly knows who she is, bringing up address information, etc. when she puts in the right username and password. But it will not complete the signup with the iTunes store, so she cannot get applications (even free ones) downloaded on to the iPad.
If I sign in with my appleID and password (set up years ago, and with iTunes gift card credit on it) it simply takes it and works -- but not on her credentials.Found this discussion: https://discussions.apple.com/thread/3603097?start=0&tstart=0 which was really helpful. The problem is that we were trying to change this person's credit card associated with the AppleID from her personal card to her company credit card. Going to http://store.apple.com/us/account/home and trying to Edit the credit card information at least got us to a more useful error message -- it complained about the credit card billing address.
So we went to Plan B, and created a new appleID for her, following these instructions http://support.apple.com/kb/ht2534 to get her an appleID without a credit card. It then happily completed the registration process, and now she can download free apps.
When she needs to buy an app, I'll probably be back. (Sheesh, apple, this should NOT be this hard to give you money!!!) -
Cannot update or purchase apps after ios7, get message "could not be purchased at this time. please try again later."
I have the exact same issue , with no answers or help available !
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When trying to sing into the Itunes Store I get error message "Itunes store not availble at this time. Please try again later" I've updated everything and doesn't help. Anyone have any ideas?
Send a PM(Private Message) to ATT Uverse Care.
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TS1424 itunes store is temporarily unavailable. please try again later
itunes store is temporarily unavailable. please try again later
Update on my previous post.
iTunes showed I was logged in, displaying my Apple ID on the screen (left bar where it normally is) but I couldn't access my account, with the same error message coming up again! (seriously this is total BS)
I deleted EVERYTHING under
C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes
or YourUserName\AppData\Roaming\Apple Computer\iTunes
Some people have had success only deleting everything in the cookies folder
C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies
Thank you LadyBytes -
When I try to update my Credit Card information in the app store and submit, I get a message, "cannot connect to iTunes, try again later" and "iTunes is unable to process your request, try again later" My billing info IS CORRECT.
Unpower it. If it still happens on a restart give it time - Apple's servers sometimes have glitches.
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I forgot the password to my phone yesterday and ended up erasing it from the lost my phone app .. And I restored it and received everything back in place and rentered my Apple ID .. But now I am trying to get a free game from the App Store and it tells me it can not be done at this time try again later .. I tried again later same message .. I turned off my phone and checked my restrictions and those were not enabled .. What should I do next or what is wrong ?
Hello Akilah37,
The following article provides steps that may be able to help get your purchase completed.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
Is there a place to see if there is service or maintenance happening right now? Haven't been able to connect to the iTunes Store via Computer or Ipod for more than an hour? I've seen other posts about this same issue with no resolution listed, is there a resolution to this?
Yeah it's been happening to me too. It might be ITunes maintenance time or something. I can't do anything right now. Heck, I can't even log out without getting that same message.
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This happens on both the iTunes Store on my iPhone 4S and on the desktop version of the iTunes Store.
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