I am getting unknown error -20 when trying to update or backup ipod touch

please help

I am too. I've tried a complete reinstall of the iPod software following a fresh install of iTunes on my computer.
As soon as I synced my programs after the complete iPod restore (and nothing else), I started getting this message again.
Not sure what else to try.

Similar Messages

  • Ipod nano gets unknown error -48 when trying to restore

    Hi All
    My Ipod nano gets unknown error -48 when trying to restore and download the software update. Specifcally, when I connect my ipod, I get a message saying itunes cannot access the ipod and that I should restore it. I go the the ipod tab, hit the restore button and the download begins (approx 16mb). The download completes, and then I get this message :
    There was a problem downloading the ipod software for the ipod "ipod". An unknown error occurred (-48).
    Please help !!!!!

    Even though not specifically listed, try the steps here:
    http://support.apple.com/kb/TS1372
    If you know someone with an XP windows machine try the reset utility on their computer.

  • On My Mac Pro Getting an unknown error message when trying to update apps

    On My Mac Pro Getting an unknown error message when trying to update apps To Perchase Mountain Lion

    Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
    Settings>Store>Apple ID - tap your ID and sign out.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Sign in again -Settings>Store>Apple ID - sign in.
    If that doesn't work either, reset your iPad and see if that helps.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • I get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."

    i get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."

    Locate the photos folder which is selected for syncing with the device and delete the folder iPod Photo Cache inside.
    tt2

  • HT201210 I keep getting unknown error 3 when trying to restore my Iphone.  On line and chat support won't accept my request as I can't open my phone to get the serial number

    this evening has been torturous My phone said I needed to restore thru Itunes/support
    I tried and keep getting UNKNOWN Error 3
    I tried to get support but I can't open my phone to get the serial number.
    Now WHAT????

    I was doing some research on this problem for a friend and came across your post and thought I should share this:
    https://discussions.apple.com/thread/5372052?start=30&tstart=0
    Hopefully it helps, good luck.

  • I get "Unknown Error." when trying to re-log into the iTunes Store for Windows

    My AppleID and password work when using a web browser and logging in here, but not when i try to log in through iTunes for Windows.
    My events leading up to the error are below. Any suggestions for a fix/solution?
    1) "Unauthorized Computer" message when trying to play newly bought iTunes movie.
    2) Authentication Failed using AppleID
    3) Sign out completely
    3a) Try to sign in, but get "Unknown Error."
    4) Uninstalled iTunes
    5) Reinstalled iTunes
    6) Login attempt: Unknown Error
    7) Tried deleting "SC Folder" from User Tips
    8) Login attempt: Unknown Error
    Any thoughts on what I could do differently to get this resolved?

    How I solved my UNKNOWN ERROR login issue:
    I figured out that I had downloaded the 32 bit version of ITunes but I have the 64 bit version of Windows 8.    So I uninstalled the 32. and downloaded and installed the 64 bit version of ITunes and everything worked just fine.  The Windows 8 firewall was not an issue.
    How to determine your version of Win 8.     Go to Control Panel, System & Security, then System and that screen shows the version.    
    I just brought home a new Toshiba laptop and was surprised to see that I have the 64 bit version.  But pleased that I fixed the agrivating ITunes issue.
    Good luck!

  • Unknown error message when trying to update or download Apps?

    Hello!  I have had no problems till now, and have been happily downloading and updating for 9 months.  Yesterday I received an unknown error message when I tried to update an App on my IPad 2, and have since been unable to update or download. Have tried closing down and restarting, changing password, and usual things.  Any good ideas? Does this happen often?  Everything is working, I simply can't download from App store.  Thank you for any helpful suggestions.

    Read my post in this discussion. Signing in and out of the account worked for the OP in that thread.
    https://discussions.apple.com/message/17614372#17614372

  • I get an error message when trying to update quicktime player

    why do i get an error message when i try to update quicktime player that says "the feature you are trying to use is on a network resource that is unavailable", and further states that "click OK to try again, or enter an alternate path to a folder containing the installation package 'quicktime.msi' in the box below".. when i try to locate the file quicktime.msi, i am unable to locate it anywhere on my pc, which then will not allow me to complete the installation, nore will it allow me to uninstall the application.

    "the feature you are trying to use is on a network resource that is unavailable", and further states that "click OK to try again, or enter an alternate path to a folder containing the installation package 'quicktime.msi' in the box below"..
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another QuickTime install. Does it go through properly this time?

  • I keep getting the error message when trying to update iMovie There was an error in the App Store. Please try again later. (20)" Does anyone know how to fix it?

    I keep getting this error message when updating imovie "There was an error in the App Store. Please try again later. (20).  Does anyone know how to fix?

    If you're having problems with the App Store you might try this:
    1 - enable the Debug menu in App Store:
    open the Terminal application.
    copy the command below and paste into the Terminal window:
    defaults write com.apple.appstore ShowDebugMenu -bool true
    followed by Enter.
    launch App Store, login.
    2 - select the Debug ➙ Reset Application option:
    3 - try again.
    OT

  • HT4623 Why do i keep getting this error message when trying to update to ios 5.1 "unable to install update"?

    Ive gotten this when trying to update while connected to iTunes and when I tried to update through general.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ appstore.log
    from the hierarchical list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • HT1386 I get an error message when I try to sync my iPod touch - "you do not have enough access privileges for this operation"

    I recently installed a new hard drive on my PC, downloaded iTunes, updated the software on my iPod touch and now I get this error message when I try to sync:  "you do not have enough access privileges for this operation."  It never did this before, whether it's the upgrade in software or something in iTunes, but it's very frustrating, since I'd like to add more things to my iPod.

    See:
    iPhone - not enough access privileges: Apple Support Communities

  • I'm getting "Unknown Error 6" when trying to upgrade my iPhone 4S to iOS 8.1.  The phone is then stuck on the red iTunes logo + USB screen.  How can I get the phone working again?

    I've tried upgrading my iPhone 4S using iTunes 12.01.26 on 4 different computers at home and at the office:
    Macbook Air - OS X version 10.7.5
    Macbook Pro - OS X Yosemite
    2 PCs running Windows 7 Professional
    iTunes downloaded the installer and the installation process seemed to get 90% complete before showing the error, "The iPhone, "iPhone" could not be updated. An unknown error occurred (6)."
    The phone is now stuck on the red iTunes logo screen:
    How can I get it out of this mode?
    I've tried holding the power button and home buttons down for ten seconds, then letting go of the power button, but keeping the home button down for another 10 seconds.  I've also tried Reiboot, Wondershare Dr. Fone in desperation to try to get the phone out of this mode.  Nothing seems to fix it.
    If anyone has any suggestions, please let me know.

    i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
    Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
    [Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275]

  • Getting an unknown error message when trying to update apps

    I can not download or update any apps. My apple ID comes up and wants me to put in my password. Once I put in the password and click enter I get a message that says unknown error with the options try again or cancel. Try again only leads to another box that is the same. Cancel leads to a box that says unknown error only. I have gotten this for 24 hours. What is going on, and how do I fix it???

    Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
    Settings>Store>Apple ID - tap your ID and sign out.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Sign in again -Settings>Store>Apple ID - sign in.
    If that doesn't work either, reset your iPad and see if that helps.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Getting unknown error 0x8004011c. when trying to set up email account in Outlook 2013 with a Domain

    Hi all
    The title basically states the problem - Outlook 2013 wont set up with a Domain. This only seems to affect Windows 8.1 pro, Win 7 Pro has no problems.  If I log on to the computer itself (not the domain) Outlook runs no problem
    If anyone has any ideas I would be most grateful
    Thank you
    Fionnbarr

    Hi Fionnbarr,
    When you say "...with a Domain", do you mean login to the computer with a domain user account?
    Does this happen on all your Windows 8.1 clients? What's the error message in full? At which exact step will you get this error?
    So you have observed that "This only seems to affect Windows 8.1 pro", it could be an issue with this specific system. I would suggest we first check for Windows updates and install any available ones, then try again.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • I get this error code when trying to update from an older version of Firefox: The operation can't be completed because you don't have permission to access some of the items.

    While trying to upgrade from a previous version of Firefox, I get this error code: "The operation can’t be completed because you don’t have permission to access some of the items."
    == installing ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

    I resolved the problem in Snow Leopard by logging out of my (admin) account and logging into my daughter's account on the same machine. She doesn't have admin privileges, so when I tried to install Firefox 4 in her account, I had to authenticate with my admin identity and PW. Installation went smoothly after that. My guess is that you could also simply create a new account on the same machine and install Firefox 4 from that. I have no idea why this works.

Maybe you are looking for

  • How can I change the background colour when working on a doc in full screen view (pages)?

    Recently I have been working on docs without the distraction of having to see my desktop around my page file by using the full screen view in pages. I do find the contrast to an all black screen too harsh though and it makes my eyes more tired than s

  • Value is different in R/3 vs Bw

    Hi  All      We are getting '-' in BW when R/3 doesn't have that  for the telephone number field.  I have checked in...Rsa3 vs. PSA..But there itself it has changed. What could be the reason? Eg : In R/3  Telephone number is 4034576157 but in BW it i

  • Pdf security overriden by ppt viewer in Firefox?

    I have a secured pdf which was created with Acrobat. It resides on a webpage as a link. I do not control the website.  The intent of securing it was to prevent the text from being copied.   When the link to it is followed using internet explorer or g

  • 7u45 blocks a signed applet with a "sandbox" Permissions attribute in the manifest

    Oracle announces that all applets need to be signed with "sandbox" or "all-permissions" Permissions attributes in the next 7u51. Therefore current unsigned applets need to be signed with "sandbox" Permissions attributes. I confirmed that such applets

  • URGENT: Question about User_Exit

    Hello All, I have a question about user_exit. Does it share the same transaction context as the calling form?? If it does, how to implement the same thing in Java. Any help or material available somewhere? TIA Naveen