I am have vista 64 and the computer does not recognize my iphone 5 under portable devices, please help
I have been trying to get the photos off of my iphone 5, to transfer them to my computer. I am using vista 64-bit system and when I plug in my iphone it does not recognize it under portable devices? I have tried downloading drivers and software updates but no luck. Please help.
Hi jtdsupport,
If you are having issues with your iPhone not being recognized on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden
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