I am having a problem purchasing inside the app candy crush. Has anyone else had this problem?

I can not make a purchase inside candy crush. It keeps directing me to www.apple.com/iTunes/support/ww. Has anyone else experienced this??

Other people have posted about the same message, but you will need to contact iTunes Support to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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TS1702 None of my purchased apps are showing up in my purchased tab of the app store. Has anyone else had this problem?

None of my purchased apps are showing up under the purchased tab of the App Store. I want to redownload one but discovered none of them were showing up. Has anyone else had this issue?

Yes, there have been a fair number of posts over the past few days from people with similar issues - I assume that there is a problem at Apple's end.

My ipod touch 4g won't turn on, even if i reset it. If i reset it it just brings up the apple logo for about 10-15 minutes, flashes white, then repeats the before mentioned. Has anyone else had this problem and/or know how to fix it?

My ipod touch 4g won't turn on, even if i reset it. If i reset it it just brings up the apple logo for about 10-15 minutes, flashes white, then repeats the before mentioned. Has anyone else had this problem and/or know how to fix it?

Did you try to connect in recovery mode to restore your ipod? iPhone and iPod touch: Unable to restore

Since the latest system update to 10.9.2 I can no longer get a signal on my TV through the HDMi lead from the Macbook Air. Has anyone else had this problem and know how to fix it.

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1. System Preferences > Flash Player > Advanced > Delete All
    Press “Delete All” button under “Browsing Data and Settings”.
2. Install Adobe Flash Player.
    System Preferences > Flash Player > Updates
    Press the “Check Now” button.
    http://get.adobe.com/flashplayer/
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    Follow the prompts to install Adobe Flash Player.

Hi I have an iphone 5. When making and receiving calls I can't hear the other person. Has anyone else had this problem?

Hi I have an iphone 5. When making or receiving calls I can't hear the other person? Anyone tell me what is going on?

Try taking a look at this support document to see if the steps there help. If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

When I go to my downloads folder on my dock and click the file all the content shows up but as soon as I go to open it in the finder, I get a blank window. Has anyone else had this problem, if so, How do you fix it.

When I go to my downloads folder on my dock and click the file all the content shows up but as soon as I go to open it in the finder, I get a blank window. Has anyone else had this problem, if so, How do you fix it. I also cant delete anything from this folder because of it. Any help would be greatly appreciated.

Hey Allen,
I am having the same issue here in September. How did yor situation get resolved. My iPad Siri works great. My iPhone 5 Siri has been out of comission (OOC) for almost a month and I am beginning to get a little frustrated since Siri works so well in July....ANY assistance would be highly appreciated... Thanx

Has anyone else had this problem with the iphone 4 dock and bumper?

I purchased an iphone 4 dock and bumper but when ever I sit the iphone in the dock with the bumper on it won't get a sufficient enough connection to charge so I have to take the bumper off in order for it to charge.
Has anyone else had this problem?

Yes I am not impressed with that either. How can apple design such an accessory and then not have it compatable with another accessory of theirs!?
The same goes for the in-car charger also. It's a good job the iphone 4 is so good, otherwise it would have been a return to Blackberry for me!

HT4009 in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me Tried "report a problem" and directed to this site."

in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me Tried "report a problem" and directed to this site."

Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

HT4914 I have several songs in my ITunes library that show as ineligible to be uploaded to ICloud, even though most of them were purchased through the ITunes Store. Has anyone else experienced this and figured out why?

I have several songs in my ITunes library that show as ineligible to be uploaded to ICloud via Match, even though most of them were purchased through the ITunes Store. Has anyone else experienced this and figured out why?

I had the exact same issue!! Seriously p*ssed me off when I checked out my ITunes purchased items (via my computer) and noticed that most of the additional tracks listed on my IPhone playlist was listed there too. However, I never authorized any purchases!! (I have actually written Apple Support asking for a full refund of all tracks listed on my purchased list)
Be careful when you swipe your finger to the left/right on those "additional" tracks on your IPhone playlist... I'm pretty sure that the cloud symbol is an option to download or automatically buy those tracks.
Solution for the problem:
1 - go to your IPhone settings
2 - choose "iTunes & App Store"
3 - go to "Show All" & "Music"
4 - turn off "Music" by moving the bar to the left (it should be a white color once you turn it off)
Should solve your problem :~)

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

HT201263 my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?

Hi,
my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?

Hi there hstear93,
You may find the information in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

After updating to 7.0.6 my iphone no longer shows in itunes. However it is recognised by my PC (windows 8) when click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date. Has anyone else had this problem?

Hi guys. After updating to 7.0.6 my iphone 5s is no longer showing in itunes. Strangley it is recognised by my PC (windows 8) when I click on my computer. I have tried reinstalling itunes and making sure the drivers are up to date, but this has made no difference. Has anyone else had this problem or does anyone have any advice? Thanks

Device not detected in iTunes for Windows

HT1430 my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol. my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

Glitchs like that sometimes happen
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I recently updated my iTunes to the new version. For some reason the titles and details of songs on the SONGS page do not appear, although the songs will play. Has anyone else had this problem? Every other page seems to be ok.

I recently updated my iTunes to the new version. When I opened it I found that there were no details listed on the SONGS page. On all other pages the relevant pictures/details appear. Although there are no details showing on the songs page, the songs are obviously there as when you click on a line it plays the song that should be listed. Has anyone else had this problem? (I am using a Windows XP Pro system on my Laptop).

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

HT4623 I keep getting an error message "cannot connect to the internet." Is this a problem with my internet provider, or has anyone else had this problem.

I keep getting an error message "cannot connect to the internet." Is this a problem with my internet provider, or has anyone else had this problem.

I get that problem once in a while and I will not be able to connect to the Internet with any of the 5 or 6 (or 7 or 8 ) web browsers that I use on my iPad. The one thing that I do that has never failed to work for me is to close all apps on my iPad and reset the device. I can't guarantee that it will work for you, but this works for me every time I get the server failed to load/can't connect to the Internet message.... Or whatever the exact message is.
If you have a ton of apps in the multitasking display, it can take a while to close them all, so you could just trey resetting the iPad first and that might be all that you need to do.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I am having a problem purchasing inside the app candy crush. Has anyone else had this problem?

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