I am having a problem with email, when I delete messages from my Ipad, they come back into trash whether they are on my PC or not. The only way I can delete them is to to my providers site and delete everything there.
I am having a problem with email. I can receive and send, but when I delete, the deleted messages return into either Trash or Bin or both whether or not I have deleted them from my PC.
The only way I can get rid of them permanently, is to go into my area of my providers site(Sky) and empty all of the boxes there. I imagine it's a setting, please advise.
For IMAP mail only.
Settings>Mail, Contacts, Calendars>tap on mail account>Archieve Messages>OFF
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After reading and resetting everything with Keyboard I still get blank white screen on 2nd? page of boot. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans run at full speed, machine boots then runs normal except the dvdrw will not . The mid 2011 IMAC had the same problem with LION. I changed hard drives, formatted, and installed a clean install of latest os x mavericks. Any help would be greatly appreciated.
EtreCheck version: 1.9.15 (52)
Report generated August 30, 2014 at 6:56:41 PM EDT
Hardware Information: ?
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information: ?
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:16:53
Disk Information: ?
ST3120026AS disk0 : (120.03 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Untitled (disk0s2) / [Startup]: 119.17 GB (87.12 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
CHICONY USB NetVista Full Width Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[loaded] com.nvidia.CUDA (1.1.0) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
CUDA: Path: /System/Library/StartupItems/CUDA
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.arcsoft.eservutil.plist Support
[running] com.bjango.istatmenusdaemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
Launch Agents: ?
[running] com.arcsoft.esinter.plist Support
[running] com.bjango.istatmenusagent.plist Support
[loaded] com.nvidia.CUDASoftwareUpdate.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sophos.uiserver.plist Support
User Login Items: ?
Macs Fan Control
Firefox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
CUDA Preferences Support
Fan Control Support
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
1% WindowServer
1% fontd
0% firefox
0% SystemUIServer
0% SophosWebIntelligence
Top Processes by Memory: ?
229 MB firefox
156 MB SophosScanD
152 MB InterCheck
131 MB com.apple.IconServicesAgent
115 MB SophosAntiVirus
Virtual Memory Information: ?
424 MB Free RAM
1.53 GB Active RAM
1.37 GB Inactive RAM
699 MB Wired RAM
1.26 GB Page-ins
0 B Page-outsI'd start by getting rid of the following software responsible for these extensions.
Kernel Extensions: ?
[loaded] com.nvidia.CUDA (1.1.0) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
CUDA: Path: /System/Library/StartupItems/CUDA
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Use the uninstaller provided with the Sophos software. You can uninstall CUDA via the preference pane. Be sure you remove the com.nvidia.CUDA extension which is located in the /System/Library/Extensions/ folder. Not sure if Fan Control has an uninstaller so you will have to do it manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper
2. AppDelete
3. Automaton
4. Hazel
5. AppCleaner
6. CleanApp
7. iTrash
8. Amnesia
9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
Be sure to remove your two Login Items. Finally do this:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
When I use safari I keep getting a small coloured circular icon which in turn does not allow me to navigate at all. the only way I can get rid of it is to shut down and reboot. Can anyone help?
Start here.
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Why won't my apps show on my main screens? The only way I can access them is by going back to the App Store and clicking open.
So there are no apps at all on your home screens? Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. If you don't see anything after that, take a look at all of your home screens and folders to see if something is hidden. It that doesn't work, you can go to Settings>General>Reset>Reset Home Screen Layout.
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This is a silly question, but I cannot fix it! The icons that appear on my photos after I edit them, have gone away. The only way I can see them is in the Grid view.
How can I get the icons back on the thumbnail photos of the full gallery that is loaded? TIA =)You have likely dragged the size of the filmstrip thumbnails to a small size that prevents Lightroom from displaying the badges. Using your mouse, mouse over the top line of the filmstrip and then drag it supports to increase the size.
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A month or two ago my ipod nano fell and now i can not use the buttons on my ipod! Please help! I love this ipod nad I dont want to get a new one!
First thing to try is a reboot of your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
This fixes many little annoyances like this. Hope it works for you. -
Hi! So I haven't used iTunes in a few months but I just got an iTunes gift card and want to make a purchase. iTunes redeemed it just fine but now that I want to make a purchase I am having problems. I can't remember my security question answers and iTunes is requesting them. I have two other verified emails but the are NOT rescue emails. I can't contact iTunes over the phone because my phone lines are out and are going to be out for a long time. The only way I can contact them is by email. How can I do this? Is there an easy way to just reset all my security questions? Please help a girl out. I just want my music!
Thanks so muchAlternatives to Reset Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Start here to find your country, and how you can contact Apple:
Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Support in your country and ask to speak to Account Security.
Customer Service: Contacting Apple for support.
How to Manage your Apple ID: Manage My Apple ID -
having a problem with dates when I send my numbers doc to excel. dates are all out and that they have to cut and paste individual entries onto their spreadsheet. Any idea how I can prevent this.
I'm using Lion on an MBP and Numbers is the latest versionMay you give more details about what is wrong with your dates ?
M…oSoft products aren't allowed on my machines but I use LibreOffice which is a clone of Office.
When I export from Numbers to Excel and open the result with LibreOffice, the dates are correctly treated.
To be precise, dates after 01/01/1904 are correctly treated. dates before 01/01/1904 are exported as strings but, as it's flagged during the export process, it's not surprising.
Yvan KOENIG (VALLAURIS, France) mardi 3 janvier 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : http://public.me.com/koenigyvan
Please : Search for questions similar to your own before submitting them to the community
For iWork's applications dedicated to iOS, go to :
https://discussions.apple.com/community/app_store/iwork_for_ios -
Why do text messages from my iPad appear to some people as if they came from my email address instead of my phone number? This does not happen when I send text messages from my iPhone.
You need to link your iPhone number to Messages - and Facetime if you use it. For Messages go to Settings>Messages>Send and Receive at>You can be reached by iMessage at. If your phone number is showing there, select it as your Contact address. If it doesn't appear in there, take a look at the end of this article for help.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support -
How do I connect my 2nd generation Ipod to a Firewire 800 port on a new laptop? It no longer holds a charge and it doesn't power up with the newer generation USB cable. The only way I can sync my Itunes library onto this Ipod is when it is powered and connected simultaneously. Pls help.
Try here:
iOS: Not responding or does not turn on
If not successful then time for an appointment at the Genius Bar of an Apple store. -
I no longer have access to system folders that allow me to remove old or incorrect PAGES templates. Need to find out how to do that. The only way I can do it now is to blank the template and replace the unwanted template with a blank. It was previously possible to go to MY TEMPLATES and remove the unwanted templates. I don't if this issue is before or since installation of 10.8 (a nightmare in my case, which led to significant failure issues). And because I haven't tried to remove templates since finally managing to install 10.8 (now at 10.8.4), I don't know if this is typical of the newer OS or a problem. I've been a Mac user for more than 25 years, but I think I'm nearing the end of the road. By the way, I've never needed to do this before because the manuals always offered an answer... they don't seem to do that anymore. In any case, I don't know how this works... I'd prefer an email reply if that's possible. But that would probably be too easy, and I don't know how to get a reply.
Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.
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At times I will close my firefox browser When I go back to open my browser I get a message stating that firefox is running The only way I can get my browser open is to restart my computer Why
Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
I have a mac book, with office for mac and iStudio installed. When I try to create a document using either one of these; after inserting several photos, the computer locks up and the only way I can get it to unlock is to do a force quit. Why does it do this, and how can I get it to unlock without having to do a force quit?
Are you using versions of the software that are compatible with the version of OS X you have installed? Very often such lockups are caused by application incompatibility.
The problem may also come from trying to use both sets of applications at the same time while not having enough RAM installed. Adding more RAM may fix the problem.
The problem can arise from corrupted support files such as preference files or Application Support files or corrupted cache files.
The image files you are using may also be corrupt thus causing the problem.
You might start with:
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation. TechTool Pro 4.5.1 or higher are Intel Mac compatible; Drive Genius is similar to TechTool Pro in terms of the various repair services provided. Versions 1.5.1 or later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts had been significantly reduced in Tiger and Leopard. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems.
I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc. Other utilities are also available such as Onyx, Lion Cache Cleaner, CockTail, for example.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the commandline. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Backuplist
Carbon Copy Cloner
Data Backup
Deja Vu
iBackup
JaBack
Silver Keeper
MimMac
Retrospect
Super Flexible File Synchronizer
SuperDuper!
Synchronize Pro! X
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate. -
I would appreciate your help on how to configure a gmail in a way it ask for the password everytime I connect?. In the only way I can configure it I have to include the pw when configuring the account and after that it do not ask for pw so everyone that shares my iPad can oppen my mail with no pw required.
ThankThe iPad is designed to be a single user device, and there is currently no way to password protect the Mail app - even removing the account password from Settings > Mail, Contacts, Calendars will just prevent new mail being downloaded, it won't hide those that have already been downloaded. There is this work-around for the app : https://discussions.apple.com/message/13127632#13127632 . Also there might be third-party email apps that feature password protecting.
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I downloaded IOS6. The next day my iphone was not connecting to wifi. I reset network connections...put in my password and voila it worked!....But then it dosconnected again..and again...and again....my wifes iphone 4 is not having this problem and she also installed IOS6. The only way I can stay connected to wifi is if i disable my cellular data. What is going on???...Anyone?......
Is it a BT Yahoo account? If so, there have been quite a few threads about Yahoo constantly rejecting passwords, with no clear fix.
That said, I did see someone post that they'd resolved the problem by eliminating any capital letters from the password. After that it stopped asking for passwords and started working, apparently. One or two others tried the 'fix' and seemed to have the same success. At least they haven't come back to say it had gone wrong again.
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