I am having an increasing problem loading almost any page or site on my Macbook pro. When I click on a page or site, it doesn't load, or I have to click on reload page numerous times. Otherwise, screen remains white.

Has anyone encountered the problem with the Pro not being able to load almost any page or site? This has been a situation growing worse by the week. I have to click on the reload page numerous times for me to access sites or pages (from news outlets, entertainment mags, etc.) Under the address bar, the screen remains white.

Hi Linc....I have been using Safari. SHould I try Firefox? Version 10.5.8 is what I have which I believe is up to date? This is incredibly frustrating. Only thing it seems to load quickly and without trouble is my home page (NY Times). Any thoughts?
Thsnks,
Bill

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Now that you mentioned it, that might be the source of the problem. Something was definitely wrong with my graphics card before the incident happened. You mean that particular batch of graphics cards had some inherent issues, right? I went to the genius bar, and the 'genius' there, without trying to diagnose the problem properly, just adviced me to buy a new mbp! He said Apple will no longer try to fix or touch macs older than 5 yrs. Mine is 5.5 yrs old...

Having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

Hello toddy7,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Mac: Choose iTunes > Check for Updates.
Have a nice day,
Mario

Trying to download CS6 on my mac pro. when i click on Download, under my orders, it brings up an error page: JRun Servlet error, 413 Header Length to Large. It's been doing this each time I've tried that last few days. What can I do to download this?

Trying to download CS6 on my mac pro. when i click on Download, under my orders, it brings up an error page: JRun Servlet error, 413 Header Length to Large. It's been doing this each time I've tried that last few days. What can I do to download this?

clear your adobe.com cookies or use a different browser.

When i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

when i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

HT4436 On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?

On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?

Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

On my macbook pro when opening a page i can not save it as a pdf only give me the option of saving it as a web page can any body help me on this I have tryed so many times without success

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Just select Print in Safari and then, in the bottom left-hand corner, select PDF and you can save it to whichever flavor pdf file you like.
Clinton

When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close. Sorry for the convenience." When I click to see the error, it reads "AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll" Why ?

When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close. Sorry for the convenience." When I click to see the error, it reads "AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll" Why ? I am overly frustrated. Please help. Not exactly sure which operating system I have. It is a dell laptop with xp.
AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
ModVer: 8.0.50727.6195 Offset: 00026b72
AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
ModVer: 8.0.50727.6195 Offset: 00026b72

Well I was able to successfully revert back to iTunes8. Here's my steps:
1. In Add/Remove Programs I deleted all Apple products (iTunes, QuickTime, Safari, Bonjour, etc.)
2. I then check C:\Program Files\ and made sure all folders were deleted (QuickTime, etc.)
3. I then ran a Registry Cleaner program to make sure all entries from Apple products were removed.
4. I then rebooted my PC
5. I then downloaded iTunes8.0.2 from here: http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes802forwindows.html
6. After it installed it said it could use my iTunes library file because it was created with a newer version. So I re-created my library by following these steps: http://support.apple.com/kb/HT1451
It took some time but iTunes is now back up and running. And I have all my playlists, etc. I haven't tried to sync anything yet. I'm just thrilled to have my iTunes back!

When I click on safari button a blank safari screen comes up for one second then minimizes. can't use safari?

When I click on the safari button a blank screen comes up for about one second, then minimizes. I have checked wi-fi connection, and all is fine. Facebook and maps apps still work.

Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data (Clear Cache on iOS 4) and also Clear History
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

When I click on certain website like youtube the screen goes blank and will to open. What do I need to do?

when I click on certain website like youtube the screen goes blank and will to open. What do I need to do? I really need help

1. System Preferences > Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Follow the prompts.
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.

Having trouble downloading acrobat x pro when i click on download on adobe's site; nothing happen

having trouble downloading acrobat x pro when i click on download on adobe's site; nothing happen

Please try a different web browser.

TS1559 I have tried resetting my network setting numerous times and my button is still greyed out?

My wifi button has been greyed out ever since updating to iOS7, is there anyway to undo this update? I have tried resetting my network setting numerous times and it still doesnt work!! Any help?
Thanks.

You are correct. This is a very bad hardware error of the WiFi Chip on the Logic Board. The Chip malfunctioned or was previously damaged, but the initialization error was not detected until you Update/Restore the iPhone recently. The Problem was there, just not detected yet. The repair or replacement of the WiFi Chip is very difficult. Because Apple does not repair iPhone 4S, they only replace iPhone 4S, it costs $199.

I had greyed out wifi, looked on the net how to fix it and it said to use a hairdryer which worked it greyed out again 5 mins after, so i did it again this happened 3 times then the 4th time the screen went white any ideas whats happned an how to fix it?

i had greyed out wifi on my iphone 4s, looked on the net how to fix it and it said to use a hairdryer which worked it greyed out again 5 mins after, so i did it again this happened 3 times then the 4th time the screen went white any ideas whats happned an how to fix it?

No, sounds like when you dropped it an cracked the screen it may have also damaged the logic board or the repair person damaged a cable.

I have a password problem. After importing data and settings from one MacBook Pro to a new one, I have to put my iCloud password in when re-starting, but the password from the old computer in when waking the computer from sleep.

I have a password problem. After importing data and settings from one MacBook Pro to a new one, I have to put my iCloud password in when re-starting the new computer, but the password from the old computer in when waking the computer from sleep. I want to use my iCloud password on both computers consistently. How can I fix this?

The only other place to change a password for the computer login is in Users & Groups preferences. But I don't really know enough here to fix your problem. You can try fixing the keychain:
iCloud- Frequently asked questions about iCloud Keychain
Tutorial: Resolving Keychain Issues
If you can't access your keychain, or forget your password If you can't get into your keychain file because you've forgotten your password or the keychain file appears to be corrupt, there are a couple of options.
First, if you've forgotten your password, you can use the "Keychain First Aid" utility to make the keychain password the same as the login password. This can be accomplished via the following process:
1. Open Keychain Access (located in Applications/Utilities)
2. Go to the "Keychain Access" menu and select "Preferences"
3. Click the "First Aid" tab
4. Make sure the "Synchronize login keychain password" box is checked
5. Close the Preferences window
6. Go to the "Keychain Access" menu and select "Keychain First Aid"
7. Enter your username and password
8. Click the "Repair" button
The second option is to completely delete your keychain then recreate it. This routine is useful if your keychain appears to be corrupt or otherwise inaccessible. This can be accomplished as follows:
1. Launch Keychain Access (located in Applications/Utilities)
2. Click "Show Keychains" in the lower-left corner of the window.
3. Select the problematic keychain from the left-hand pane.
4. Navigate to the "File" menu and select "Delete Keychain '(name of keychain)'"
5. Check all options for deletion and press "OK"
6. Create a new keychain by going to the "File" menu, then "New" and selecting
"New Keychain"
7. You can now make this keychain your default if you desire by selecting it, then
going to the "File" menu and selecting "Make '(name of keychain)' Default"
Login as root and perform repair In some cases, problems with keychains can only be resolved when logged in as the root user.
First, you want to enable the root user:
1. OS X Mountain Lion: Enable and disable the root user
2. OS X Lion: Enable and disable the root user
3. Mac OS X 10.6: Enabling the root user
4. Enabling and using the "root" user in Mac OS X
After enabling the root user, and logging in under this account, again open Keychain Access. First attempt repairs using Keychain First Aid, and failing that, delete then recreate the keychain as described above while logged in as root.
Persistently asked for stored passwords If you are persistently asked for passwords in various applications that you have specified should be remembered in a keychain, your "login" keychain may not be active for one reason or another.
Navigate to ~/Library/Keychains/ (this is the Library folder inside your user's home folder). Find the file named "login.keychain" and double-click it.
Failing that, select the "login" keychain within the Keychain Access application and make sure it is the default keychain by going to the "File" menu and selecting "Make 'Login' Default"
Turn off Keychain synchronization in applications having problems If specific applications are experiencing issues when accessing password-protected material, the Keychain may be to blame.
The above comes from an article published on MacFixit.com.

Problems syncing photos with two user accounts on one Macbook pro in iPhoto

Hi, I hope someone can help. I've have a Macbook Pro with two user accounts, my wife and myself. My wife and I both have our own iPhones. We log onto our own accounts and sync perfectly with itunes - so far so good.
The only issue is we have a shared iphoto 'database'. When each of us go into iPhoto we're looking at the same photo library (i.e we can both see the same photos, events, etc), although we make sure we don't both go in at the same time as I've heard this can cause issues.
In iTunes if I sync photos from iPhoto to my iPhone it works fine. If I then log out and my wife logs in and tries the same she gets a permissions error. We've worked round this by deleting the photo cache folder, however if this is done on my wifes account, for example and then she logs out, when I log in I get the same permissions error until I delete the photo cache myself - and round and round we go.
Is there a way that we can setup iPhoto and/or iTunes so we can both sync with iPhoto to our own iPhomes? If its means me 'owning' the iPhoto database and my wife having some sort of read access/view only access, that would be fine.
We're using the latest version of iTunes (9.2.1) and the iPhone OS (4.0.2) and Snow Leopard (10.6.4)

Yes I moved the iphoto library to a mounted volume, as suggested in the apple support pages, and it works fine now.
I also made sure the volume was mounted at log on automatically. The only downside is that I have to make sure may wife doesn't log on and use iphoto whilst I am logged on.

I am having an increasing problem loading almost any page or site on my Macbook pro. When I click on a page or site, it doesn't load, or I have to click on reload page numerous times. Otherwise, screen remains white.

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