I am having an issue restoring an iPhone from backups.

I have a backup for the phone yesterday which is shown in the backups list (Edit > Preferences) however, when right clicking on the device in iTunes and selecting restore from back up it only gives me a backup from the 16th and one from today, yesterday's isn't shown. (See below screen shot).
I have tried restoring the phone and selecting that backup to restore from but it gives me an error that i need to set the phone up as a new phone, update it then restore from backup, which i've done but it brings me back to the original issue.

This is the error that I am presented with.

Similar Messages

Problem restoring my Iphone from backup

When I want to restore my iPhone from backup, Itunes say that the backup file is corrupted or not compatible with the iPhone.
Please help !

you can view all your back ups and get all the infomation off them. just download this app. http://www.macroplant.com/phonetomac/ .or if that dont work try this one http://www.macroplant.com/iexplorer/ it help me hope it helps you guys.

Exact sequence to backup, wipe then restore new iphone from backup?

Like a lot of people I'm hoping to switch from a 3g to a 3g s next friday. One thing I'm slightly confused about, due to a previous bad experience, is the whole backup and restore thing. A few months ago my iphone was replaced by apple as it was faulty. I did a restore from backup with the new iphone and somehow it got screwed up. None of my apps got transfered to the new phone, I had to install them manually and lost all my game saves.
Please can someone post the exact step by step sequence including wiping all data from the old iphone?
thanks in advance
Kev

For backup, see the iPhone Manual, page 139-140.
When you connect your new iPhone to iTunes, you will be given the option to "Set up as new phone" or "Restore from a backup" with a list of the available backups you can choose.
To erase your old iPhone, connect iPhone to your computer or a power adapter. Choose General > Reset and tap “Erase All Content and Settings.” This feature resets all settings to their defaults and removes all your information and media on your iPhone by overwriting the data stored on iPhone.

Suggestions before Restoring an iPhone from a backup.

I had my iPhone 4 replaced because of a problem with the home key ("known issue"). I was very well treated at the Apple Store.
I had made a backup of the iPhone prior to going to the Apple Store and was told to just "Restore from backup" when I got home and hooked it up (before doing anything else).
I went through the process and all of the folders, except one, disappeared and the apps were scattered about in a seemingly random manner. A small number of apps also did not make the trip. In speaking with Applecare, it was determined that this is the way things work at the present time, although there may be changes in the future.
So, here are the suggestions.
Make a backup and then a duplicate copy of the backup. (User > Library > Application Support > MobileSync > Backup. It would not be a bad idea to do a time machine update which can run while you are off to the store to get a new iPhone.
Make some notes or take screen shots of things in iTunes so that you will know what folders you have and what is in them and so on because you wlll need it to organize things afterwards.
Make sure that you have all of the user names, passwords and so on available for web sites, Wi-Fi Networks and so on. Be familiar with the voicemail procedures for your carrier. These things did not "make the trip" from the backup when I did it.
I was told by Applecare that within the last few weeks the App Store and iTunes now have the capability to recover apps you have purchased which may not appear after performing the "Restore from Backup" so it is probably a good idea to make sure that you have the current version of iTunes installed.
When you are rearranging the apps on the phone after the "Restore from Backup" it is probably easier to do so within iTunes using your mouse as compared to doing it on the iPhone itself. You can then sync to the iPhone and get things back to where you want them.
I hope this helps if you need to perform a "Restore from Backup".
P.S. My iOS is actually 4.3.5.

Yes. You can restore an iPhone from backup by right-clicking it, under Devices on the left side of iTunes, and choosing Restore from Backup.
This article: http://support.apple.com/kb/HT1766 provides more details about restoring from backup and the contents of the backup.
-Jason

Restoring an iPhone from a backup

Hi
I accidentally cleared the messages from one contact on my iPhone. Is it possible to restore these from a previous backup?
When I got a new iPhone 3G I restored it from the last backup of my old phone, and in this case all of the messages were transferred. But how do I get a used iPhone to accept a backup?
Thanks guys,
lemondrizzlecake

Yes. You can restore an iPhone from backup by right-clicking it, under Devices on the left side of iTunes, and choosing Restore from Backup.
This article: http://support.apple.com/kb/HT1766 provides more details about restoring from backup and the contents of the backup.
-Jason

HT201413 Help! Having problem to restore my iPhone 4. Who can help? Error (-1)

Help! Having problem to restore my iPhone 4. Can anyone help? I have an erro message, (-1)

Error 1 or -1
This may indicate a hardware issue with your device.
Follow Troubleshooting security software issues, and restore your device on a different known-good computer.
If the errors persist on another computer, the device may need service.

HT1414 hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me icannot get my

hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me i cannot get my iPhone turn on

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

I'm having problems with restoring my iphone 4. when i try to restore

i'm having problems with restoring my iphone 4. when i try to restore

unfortunately there are tons of people with this issue but Apple has not given any answers for us to fix this issue yet. I wish they would allocate more people to solving these problems when they roll out new versions of itunes along with new hardware.

Has anyone having an issue with the iphone 6 signal cell strength on Verizon?

Is anyone having an issue with the iPhone 6 signal on Verizon?

I'm having the same issue as most of you on this forum. my current OS is 4.3.5 and after a factory reset, the camera started working fine, however, once i done the restore the camera reverted back to the same issue - "the shutter on the screen wont open, and the still/video switch just flashes" - what is more strange is, i have the HP home&biz app installed and this has a camera function and the camera seems to work fine with that, therefore suggesting there is nothing wrong with the hardware and this is a software issue. I'm currently awaiting a member of the Apple support team to call me about this, will keep you posted. BTW - someone suggested, going into Location Services and switching off the camera and apparantly, the issue was resolved for them, unfortunatly, this didn't work for me extremly odd issue indeed!

Hello' I am having an issue with my iPhone 5 display. 2 days before i've noticed some horizontal and vertical lines on the display. Minor but noticeable. Specially in dark wallpapers and on full brightness. Is it normal?? Please Help!!!

Hello' I am having an issue with my iPhone 5 display. 2 days before i've noticed some horizontal and vertical lines on the display. Minor but noticeable. Specially in dark wallpapers and on full brightness. Is it normal?? Is this a software bug or Hardware problem?? Please Help!!!

Hello,
No, it is not normal. Follow this article:
http://support.apple.com/kb/ht1414
If this doesnt solve the issue your iPhone will need service.
Burcu

HT201263 hello guyz i m having problem while restoring my iphone 4.It is showing me the 1600 error before that it showed 3194 error i fixed that after that it showed me the error 1601 also i fixed it but now with 1600 plz plz help me guyz

hello guyz i m having problem while restoring my iphone 4.It is showing me the 1600 error before that it showed 3194 error i fixed that after that it showed me the error 1601 also i fixed it but now with 1600 more then 20 times tried but no advantage plz guyz help me?

iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes

My mac mail on both the desk top and Iphone is having multiple issues downloading e-mail from my At

My mac mail on both the desk top and Iphone is having multiple issues downloading e-mail from my At&t

You can get faster help by posting the Mac OS version you have and more details about your iMac. They have been in continuous productionsince 1998 with four distinct procesor families, and each ahve different troubleshooting steps. If you called a Ford dealer about a car problem, the first thing ithey will ask is "which Ford model and year?" Same deal here.
The processor description is found when you do "About this Mac" and will be a good start for identifying your iMac model; the Mac OSX will be there too.

Restoring iphone from backup

is anyone else having trouble restoring iphone from backup since 2.0. it worked fine with 1.4 but i have tried it once with 2.0 and once 2.0.1 both times it said my backup was corrupt. this is getting real annoying.

I'm about to just thow my iphone 3G out the window. I cannot upgrade the software without it hanging up and not finishing. Then I am forced to try to restore the phone, and it will not restore. I am taking it to an apple genius again today to get it restored. I have not gotten any information that has helped resolve this issue. I've been on the phone with a tier 1 and tier 2 support person for 4 hours about 3 weeks ago and I'm now in the same boat again. Any info on how to make this work would be greatly appreciated!!

HT1766 Hi I am trying to restore my iphone from the itunes back up and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?

Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?

Marrtin S wrote:
Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
You can't get it reset; if you could there would be no point in having it. If you have an encrypted backup there are two ways this could have happened:
You checked "Encrypt Backup" in iTunes at some time in the past, either intentionally or by accident
You have a corporate MS Exchange account and your Exchange administrator installed a security profile on your phone that requires the phone'a contents to be encrypted. This, in turn, requires the backup to be encrypted for obvious reasons.
In either case you were prompted for a password the first time you backed up after whichever of these happened. So think about what you might have entered for a password at that time. Fortunately you get an unlimited number of tries. Other threads on this subject have shown that it is always a password known to the user, so it wasn't something made up by iTunes. Also, everyone who has figured it out has found it to be a different password type, so try your Apple ID password, your computer's login password, your WiFi password, your corporate domain password, etc. And try passwords that may have been changed since your first backup. As a last resort there is a professional password cracker available, but it isn't cheap - it's targeted at the law enforcement market - from Elcomsoft. There are also some scam password crackers available that don't actually work and possibly steal your information. It's likely that a developer of one or more of these will post a response with a link (possibly hidden) to their "product". So before clicking any links you might want to install the Web of Trust plugin that keeps track of scam sites and warns you. http://www.mywot.com.

TS3694 how do you solve a error 1015 when restoring a iphone from recovery mode?

how do you solve a error 1015 when restoring a iphone from recovery mode?

This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
This is the part you are looking for.
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

I am having an issue restoring an iPhone from backups.

Similar Messages

Maybe you are looking for