I am having bugs with the ios 5, after it got the update it is unable to make outgoing calls. in-place the incoming and outgoing texts are working please help me asap...!
i am having bugs with the ios 5, after it got the update it is unable to make outgoing calls. in-place the incoming and outgoing texts are working please help me asap...!
Sometimes and this is network dependant if they suspect the phone to be lost or stolen as in this case with change of Sim card and provider then the origonal network can and some will block the phone untill you have rang them and proven it's not the case or if you have bough this 2nd hand then the origonal seller may have stopped paying the contract bill and thus the phone is blocked
Similar Messages
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i am having problems with my new ipad that i got for Christmas today, i don't get free wi-fi at my home and it said if the wi-fi is not available, connect to itunes. i have done that and it didnt help me. mind helping me out?
Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
that the update failed to install, and to contact Customer Support. -
My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!
Hello there, Conorjl7.
The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I got an internet connection on my phone. After getting the internet connection, I was unable to make a call or check the missed calls that I got. Please help me resolve this problem.
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youtube loads but then when i click on a video it doesent play. it worked fine the other day and in the past and suddently it doesnt work. please help!!!!!!
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode -
IPhone 6 pin or fingerprint not working please help me asap
i phone 6 pin and finger print not working please help
Howdy Karan sood,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue unlocking your iPhone because Touch ID and passcode aren’t being accepted.
Take a look at the article linked below, it provides troubleshooting suggestions that’ll resolve most Touch ID issues.
Use Touch ID on iPhone and iPad - Apple Support
Get help with Touch ID
Make sure that you're using the latest version of iOS.
Make sure that your fingers and the Home button are clean and dry.*
Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring. If it does, remove the case or screen protector and try again.
Tap Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on. Also make sure that you've enrolled one or more fingerprints.
Try enrolling a different finger.
If you can't enroll any of your fingers, take your device to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for help.
* Moisture, lotions, sweat, oils, cuts, or dry skin might affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
And, this article provides tips that’ll help resolve passcode issues.
iOS passcodes - Apple Support
Forget your passcode?
If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Get help if you forgot your passcode or your device is disabled.
Learn what to do if you forgot your Restrictions passcode.
I hope this helps,
-Jason -
I am trying to download itunes to my computer, when i hithe download button all it does is go to the "now that you have downloaded itunes" screen.....NOTHING HAS BEEN DOWNLOADED!!!!!!!!!......i have been trying for 2 days to do this, please help.....Thanks
i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us
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the night be for the time was also off.
I tried to do this at least 4 times! the iTunes is running the restore but at the end he's failed.. he say there is an error ! I think number -1.
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PLease help!
Did you ever got this resolve? I have your same problem phone type and all.
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Is anyone else having problems with there phone freezing after the 8.0 update?
iis anyone else having problems with there phone freezing after the 8.0 update??
Hello Chefboyharley,
Thanks for the question. After reviewing your post, it sounds like the phone is unresponsive. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Not responding or does not turn on
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?
If it's an Intel Mac, you can upgrade it to Mac OS X 10.6.8.
If it's a PowerPC Mac, you need to use these instructions and/or iTunes Match to put content on the iPad.
(83068) -
my ipad is having trouble with my music... i had recently gotten a new one when i signed into my icloud the music that i had on the orignal one was not there.... some songs were in fact there but not clickable ( it was there only gray)... i was looking for help on how to get the music on the ipad
my ipad is having trouble with my music... i had recently gotten a new one when i signed into my icloud the music that i had on the orignal one was not there.... some songs were in fact there but not clickable ( it was there only gray)... i was looking for help on how to get the music on the ipad
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I am having problems with my music collection, after burning all of my music to the computer I organized it into folders and placed it in the iTunes Folder. As of now i realize this was a mistake. Starting on a new computer now. I cant get my music to transfer from the itunes folder on the old computer? I keep getting error "Can't Read from the source file or disk." Whenever I got to folder properties its always checked read only. But when i play the song it works just fine. Im sure this is just because I added music into itunes folder but is there anyway to fix it?
WMA files are 'window media audio' files, which is a Microsoft format. If you want to add them to your iTunes library on your Mac then you will need to convert them into a compatible format first. If you still have your windows machine then iTunes for Windows can convert them from WMA to MP3 format : https://discussions.apple.com/message/24158701#24158701
Or try a search for, for example, 'convert wma to mp3' to find programs to convert them. -
I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS(Ireally don't remember if it's a 3G or 3GS), iOS 3.1.2. Thanks for your help
please help me!!!
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I have been having problems with my speaker. After the recent update I am unable to listen to movies, music or apps using my speaker. The volume bar is completely missing. If I plug a headset into the port, the volume bar reappears and then disappears after the headset is removed. This is quite annoying. My child's Apps that he likes to play will not even make a sound. HELP!!!
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.
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