I am having difficulties in maintaining a facetime connection through my ipad. It will generally work for 20 seconds or so and then the frame freezes. It is difficult to follow our 2 year grandson. Any fixes?

I am having difficuties in maintaining a Facetime connection through my ipad 2. It will generally work for 20 seconds or so, and then the frame freezes. Sometimes we have audio with a freeze frame picture. It is difficult to maintain the attention of a 2 year grandson anyway, but the the lost connections make it impossible. Any fixes?

This is a connection problem with wifi. Either your wifi is failing, or your internet service is not fast enough for video feed.

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How to fix file when it says, "Cannot open file " ". Adobe Indesign does not support the file format, a plug-in that supports the file may be missing, or file may be open in another application." It worked one second, I saved and closed the file, then tri

How to fix file when it says, "Cannot open file " ". Adobe Indesign does not support the file format, a plug-in that supports the file may be missing, or file may be open in another application." It worked one second, I saved and closed the file, then tried to reopen and now it won't work. I am using Adobe InDesign CS5. It is the only version on my comp. I have tried opening on another comp & copying the file – same error comes up. PLEASE HELP

First check the version of the document with Jongware's script "Identify.jsx" (ExtendScript/JavaScript).
You can find it here:
[Ann] Identify Your InDesign File
If it is CS 5.5 or above, you need someone to open it in the version the script says and export an IDML representation from that. Another way would be to install a 30days version of CS6 or above (CC) and do it yourself.
In regards of the script showing a result for InDesign files higher than CS6:
CS7 = CC v9
CS8 = CC v10 = CC-2014 or CC2014.1
Uwe

My itouch won't turn on. All that shows is the apple icon and then the screen goes blue to white. Is there a way to fix this or is my itouch unfixable? HELP ME!!!

My itouch won't turn on. All that shows is the apple icon and then the screen goes blue to white. Is there a way to fix this or is my itouch unfixable? HELP ME!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have an iPhone 4S and a 2012 Honda CRV . The streaming BT music is fine but now suddenly it stopped displaying song info on the screen. It worked for about 10 days and then stopped. Any thoughts?

I have an iPhone 4S and a 2012 Honda CRV . The streaming BT music is fine but now suddenly it stopped displaying song info on the screen. It worked for about 10 days and then stopped. Any thoughts?

I think that we all know the answer to this one.
Unfortunatley the device is concidered damaged by water. Apple can do an out of warranty repair which would cost $199. Generally they would just replace the device in this case for the $199.
The alternative is to Purchase a new device.

For about a week now, Firefox will not start unless I re-install it, then it works for about a day and does the same thing. I have gone through all of the fixes

I am on the current Firefox version. I am running Windows 7 Professional with all current updates, and I run McAfee. As stated, I have tried all of the possible fixes your site discusses and have made sure McAfee is setup to allow Firefox full access. I am not sure what to do. Doing a reinstall fixes it for 12 to 24 hours. There is no message, just does not start and there does not seem to be a process running.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Okay so i was snapchatting on my ipod and it stoped working so i smacked lightly and then the next thing i know it doesnn't register any of my clicks what do i do??? (oh and my screen has been cracked and my ipod has a dent and hit it in the dent

I WANT TO KNOW WHAT TO DO PLZ ANYONE!?!?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price

A majority of the time, I go to watch videos on youtube the first two seconds of the video load and then the video freezes. I am not able to watch anything after that point. Can this be fixed at the genius bar?

Youtube will not load videos beyond 2 seconds. How can this be fixed?

Try contacting YouTube's tech support and/or post in their forums.
Make sure you are using the latest version of Adobe Flash Player.
Is your RAM maxed out? Care to share which OS you are using?

My microphone has stopped working for Siri, loudspeaker calls and FaceTime but I have apps that require a microphone that still work fine

Hi recently when using Siri, loudspeaker on calls and face time my mic has not been working. It is working fine on normal calls and on apps that I use to record with please can someone help resolve this issue

I'm having the same problem, and nobody on here seems to have a solution. If I do a factory restore, it works for a few weeks, but then the same problem creeps up again.

Apple IMac 27 has a problem. Random black screen. Over 1 year without any fix

Apple IMac 27 has a problem.
Random black screen.
Over 1 year without any successful fix.
IMac 27 10.8.4 (12E55) - bought in 2010
3.06 GHz Intel Core 2 Duo
4GB 1067 Mhz RAM
Graphics ATI Radeon HD 4670 256 MB
The IMac computer screen goes black randomly but the machine still running beyond.
In order to go back to normal i need to awake the computer by hitting with the pointer a hot corner previously created " sleep mode" ( top left ).
..the black screen would come back after one second again..and then again and then again and then again..with different intervals..sometime 2 seconds after the other, sometime as soon as appears the user login screen.
I took the machine to an Apple Store two times over one year, they opened, cleaned it but they didn't replace anything has they could not understand what they real problem was. I was happy for that because they didn't try to make me spend money on something which was not going to solve my issue for sure.
Last time i kindly asked them to inspect everything meticulously, part by part, i left the machine with them for over 2 months. They couldn't understand why this was happening..after couple of weeks, 5 more machines came in with the same problem.
On some of them., upon request of the client they changed the graphic card but apparently this was not the fix, the problem come back again. Apparently changing the graphic card or the screen or else it didn't solve any problem to anyone. I'm almost thinking to "trough it out of the window"..we all spend money for this machines and i think we need to know if Apple is looking in to this or not.
Lately i tried to do an SMS RESET and PRAM RESET, it feels it got better a little but problem still coming back.
Also, all usb devices are disconnected and the problem still there
Below you will see a copy of the console report. I honestly don't understand much of it as i'm not a computer guy.
27/07/2013 11:03:39.837 WindowServer[119]: Created shield window 0xb3 for display 0x04272d40
27/07/2013 11:03:39.837 WindowServer[119]: device_generate_desktop_screenshot: authw 0x7fad92c79dc0(2000), shield 0x7fad92c34370(2001)
27/07/2013 11:03:39.906 WindowServer[119]: device_generate_lock_screen_screenshot: authw 0x7fad92c79dc0(2000), shield 0x7fad92c34370(2001)
27/07/2013 11:03:41.701 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c79dc0(2000), shield 0x7fad92c34370(2001), lock state 3
27/07/2013 11:03:41.702 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
27/07/2013 11:03:41.704 WindowServer[119]: Created shield window 0xb4 for display 0x003f003d
27/07/2013 11:03:41.704 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c79dc0(2002), shield 0x7fad92c34370(2001), lock state 3
27/07/2013 11:03:41.704 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
27/07/2013 11:03:45.186 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist[740]) Bug: 12E55: launchd + 95444 [7DCC9489-2DF5-3807-83FA-EF5666EE8078]: 0xd
27/07/2013 11:03:45.208 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
27/07/2013 11:03:52.117 WindowServer[119]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
27/07/2013 11:03:52.118 loginwindow[43]: find_shared_window: WID -1
27/07/2013 11:03:52.118 loginwindow[43]: CGSGetWindowTags: Invalid window 0xffffffff
27/07/2013 11:03:52.118 loginwindow[43]: find_shared_window: WID -1
27/07/2013 11:03:52.118 loginwindow[43]: CGSSetWindowTags: Invalid window 0xffffffff
27/07/2013 11:03:53.763 WindowServer[119]: Created shield window 0xba for display 0x04272d40
27/07/2013 11:03:53.763 WindowServer[119]: device_generate_desktop_screenshot: authw 0x7fad92c87490(2000), shield 0x7fad92e6eef0(2001)
27/07/2013 11:03:53.838 WindowServer[119]: device_generate_lock_screen_screenshot: authw 0x7fad92c87490(2000), shield 0x7fad92e6eef0(2001)
27/07/2013 11:03:53.880 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c87490(2000), shield 0x7fad92e6eef0(2001), lock state 3
27/07/2013 11:03:53.880 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
27/07/2013 11:03:53.883 WindowServer[119]: Created shield window 0xbb for display 0x003f003d
27/07/2013 11:03:53.883 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92c87490(2002), shield 0x7fad92e6eef0(2001), lock state 3
27/07/2013 11:03:53.883 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
27/07/2013 11:03:55.209 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist[742]) Bug: 12E55: launchd + 95444 [7DCC9489-2DF5-3807-83FA-EF5666EE8078]: 0xd
27/07/2013 11:03:55.252 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds
27/07/2013 11:04:04.482 WindowServer[119]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
27/07/2013 11:04:04.482 loginwindow[43]: find_shared_window: WID -1
27/07/2013 11:04:04.483 loginwindow[43]: CGSGetWindowTags: Invalid window 0xffffffff
27/07/2013 11:04:04.483 loginwindow[43]: find_shared_window: WID -1
27/07/2013 11:04:04.483 loginwindow[43]: CGSSetWindowTags: Invalid window 0xffffffff
27/07/2013 11:04:04.704 WindowServer[119]: Created shield window 0xbf for display 0x04272d40
27/07/2013 11:04:04.726 WindowServer[119]: device_generate_desktop_screenshot: authw 0x7fad92ebdb20(2000), shield 0x7fad92e6eef0(2001)
27/07/2013 11:04:04.795 WindowServer[119]: device_generate_lock_screen_screenshot: authw 0x7fad92ebdb20(2000), shield 0x7fad92e6eef0(2001)
27/07/2013 11:04:05.245 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92ebdb20(2000), shield 0x7fad92e6eef0(2001), lock state 3
27/07/2013 11:04:05.246 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
27/07/2013 11:04:05.253 com.apple.launchd.peruser.502[163]: (com.akamai.client.plist[744]) Bug: 12E55: launchd + 95444 [7DCC9489-2DF5-3807-83FA-EF5666EE8078]: 0xd
27/07/2013 11:04:05.249 WindowServer[119]: Created shield window 0xc0 for display 0x003f003d
27/07/2013 11:04:05.249 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: releasing authw 0x7fad92ebdb20(2002), shield 0x7fad92e6eef0(2001), lock state 3
27/07/2013 11:04:05.249 WindowServer[119]: handle_will_sleep_auth_and_shield_windows: err 0x0
I'm now thinking to try to take the machine to its original firmware and see if it still does it, does anyone have any sugestion?
I use a lot photoshop and other image software, this computer is essential for my work. For more then one year this issue caused me problems.
Luckly i have a Macbook Pro too and i managed to do some of my work there. At last I was thinking to buy an external screen and attach it to the Macbook pro in order to work on my big images. But who wants to spend money again!!!???? This is not a fixture, this is silly. I wish to have my IMAc working again.
The warranty it's obviously over and this problem happened right after the warranty was over...
I write this post because i'm so tired of this issue and online nothing can be found apart from posts from so many people that have the same problem and no fixture has been found.
The only fixture seams to be to buy a new computer... Ole'!!!..new money flowing in in the cashier!! forget it!!! i would rather change company if apple doesn't respond to this.
For over 10 years i have been a Apple owner..
When this problem appears it's like someone it's playing a joke at you...
Comments welcome..
Thanks

Hi, I've seem to have found out the source of the problem.
The issue is related to heat, and an iMac 27" gets hot pretty fast.
If I boot the iMac straight after first start into Windows 7 I seem to get a lit built-in display at all times. I can also boot OS X first and then into Windows 7 and the built-in screen get lit every time as long as the iMac isn't hot.
Strange thing is that the monitor connected to the display port gets lit every time. So I can only assume that the heat only interfere with output to the built-in LED screen.
So this iMac is going to an Apple premium reseller for service, and I'll tell you guys how it went.

I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!

I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!

As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
http://www.apple.com/emea/support/itunes/contact.html

I am having the same problem I think. With mobileme you simply copy documents to the idisk folder and then synch. I cannot seem to sink that folder anymore. Any idea as to how I can simply copy folders to icloud and then access the MS Word and PDF file

I am having the same problem I think. With mobileme you simply copy documents to the idisk folder and then synch. I cannot seem to sink that folder anymore. Any idea as to how I can simply copy folders to icloud and then access the MS Word and PDF files on my iphone?

Apple never bopthered to explain that this would happen
Your iDisk is still accessible after moving to iCloud in exactly the same way as before. Nothing is deleted until June 30th 2012.
, so I could easily have lost ALL of the files I kept on iDisk.
No, you couldn't. Firstly, nothing was deleted from your iDisk. Secondly, any files stored on your iDisk should never be your only copy. Even if your iDisk spontaneously combusted, you should keep local backups elsewhere.
Does Apple WANT people to move their storage elsewhere and stop paying Apple for it?
Yes. Apple doesn't provide such a service anymore, nor are you paying them for it.
Apple has made no effort to suggest remedies for the problem it has given iDisk users
They've provided instructions on how to download your files from your iDisk. What you do with them after that is your choice.

HT2128 Does any one know how to attach a document from your mail, while you are already in your e-mail, meaning not having to look for your file first and then open the e-mail.

Does any one know how to attach a document from your mail, while you are already in your e-mail, meaning not having to look for your file first and then open the e-mail.

Luis
Good question - and one that a lot of (business) people would like solved!
Your question prompted me to do some research, and I found this workaround posted by Scott Grossberg:
His solution actually addresses a second problem too - how to attach a document when replying to an email message. In your case you may not need to consider the "reply" aspect - but if not right now, it'll come in useful someday!
I've pasted it verbatim - if it works for you (it does for me) then all credit goes to Scott for solving the problem. There's just one thing I'd add to his solution: you will probably want to rename the message, as by default Goodreader gives it the Subject line: Mail with GoodReader attachments.
THE GOODREADER OPTION
1. CREATE the document you want to send.
2. SAVE it to GoodReader (this will require you to buy and install the app).
3. Go to your email and OPEN the email thread to which you want to Reply and attach your file.
4. COMPOSE your Reply.
5. DOUBLE TAP the message.
6. TAP SELECT ALL. This will copy the entire email thread.
7. OPEN GOODREADER on the iPad and go to the file you want to send as part of your Reply.
8. At the bottom of the GoodReader screen you will see an EXPORT icon (it looks like a rectangle with an arrow pointing to the right).
9. TAP the Export button.
10. TAP EMAIL FILE. Depending on your needs, tap either SEND FILE “AS IS” or “FLATTEN ANNOTATIONS.” This will open a compose message screen with the chosen document already attached.
11. TAP in the body of the email screen. TAP PASTE. This will place your composed Reply and the prior email thread into the message.
12. ENTER the Recipients’ names in the TO: field of your message.
13. SEND your email Reply.
The modified version (= when composing a new message rather than a reply):
1 Make sure that the doc you want to attach is saved in GoodReader
2 In the message you are composing, double tap, select all, and then copy.
3 Open GoodReader and select the file you want to attach
4 Select the export button at the bottom of screen
5 Select e-mail file
6 Position cursor in body of the email message, tap and paste. You may want to delete the "sent from GoodReader" text that precedes the attachment.
7 Rename your message (as by default it will be Mail with GoodReader attachments)
8 Add the recipient's address in the To field.
Hope this helps! All thanks to Scott for this workaround.

I have many songs on my iphone that play half way through and then the sound just stops, when I look at my phone the song is still playing, just no sound. Any help on how I can fix this?

I have many songs on my iphone that play half way through and then the sound just stops, when I look at my phone the song is still playing, just no sound. Any help on how I can fix this?

Could be a defective SIM. Try a new one from your carrier.

My iphone 4 doesn´t connect thorugh Wi-Fi, apple replaced my phone for a new one and it has the same problem. I have an ipod and it doesn´t have this problem. Does any one know what to do?? Thanks

My iphone 4 doesn´t connect through Wi-Fi, Apple replaced my phone for a new one, but the new one has the same problem. I have an ipod third generation and it doesn´t have this problem. Having compared both working at the same time, the iphone alsways lags behind or doesn´t even connect to the internet via Wi-Fi. Does any one know what to do?? Thanks

Have you ever checked to see if there is an update for your router? If yes, then power off router. Then on iPhone go into settings and do a reset network settings. Power router back on, and try connecting phone to router.

I am running Windows 7 Professional. When I try to install Flashplayer, I get to step 3, and then the installation will not proceed any further. A blank dialog box appears, with Adobe Flash Player Installer in the upper left corner. I have tried to ins

I am running Windows 7 Professional. When I try to install Flashplayer, I get to step 3, and then the installaion will not proceed any further. A blank dialog box appears, with Adobe Flash Player Installer in the upper left corner. I have tried to install on Explorer, Firefox, and Chrome. Nothing works. Please help.
Thanks/ Scott

1. Restart your computer to stop any Adobe process that is running.
2. Click on the following Adobe link. Go to the bottom where it says "Still having problems?". Click on the version of Flash Player for your browser.
Installation problems | Flash Player | Windows

I am having difficulties in maintaining a facetime connection through my ipad. It will generally work for 20 seconds or so and then the frame freezes. It is difficult to follow our 2 year grandson. Any fixes?

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