I am having difficulty getting my scanner (HP5590 Scanjet) working with my MacBook Pro, can anyone help please. It did work alright with my IBM notebook.

There's a new driver bundle for OSX 10.6 that you might need to install, the HP link seems to be failing at the moment but there's a version of it here: HP_Installer_Scanjet_v2.4.3_Ph4.dmg
There's a piece on the HP Forum about it here (some folks have problems installing ...)
http://h30499.www3.hp.com/t5/Macintosh-Compatible-Products/Scanner-Drivers-softw are-for-Snow-Leopard-Mac-OSX-10-6-will-not/td-p/2301674

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I am getting white screen of death on my Macbook Pro, can someone help please?

I am getting white screen of death on my Macbook Pro, can someone help please?

Intermittent or inconsistent situations as you describe are the most difficult to resolve. First step you should do is be certain that you have your data backed up. I suggest that you do this by creating a bootable clone using Carbon Copy Cloner. The advantage to this is that not only is it a backup but can immediately be used to run your MBP in the event of an internal HHD failure.
The article that I gave you to start your search contains a link to this article:
https://discussions.apple.com/docs/DOC-3353
Though lengthy, it can resolve most issues if you go through all of the sections. If you cannot achieve success, then an Apple store genius bar is the last option.
Ciao.

Iphone 5 ,I get error 3 on iTunes on my macbook pro can anyone help me please

Dear all
I need help please with my Iphone 5 when i try and connect to Itunes it goes 99% of the way then i get a massage error 3.

Your best option is to restore a backup library made before this happened.
Otherwise you you can try using a file recovery applicaiton like SubrosaSoft FileSalvage. It will run in demo mode and show you what images it can recover before you have to purchase it. Other similar applicaiton can be found by going to MacUpdate.com and searching for "file recovery".
I guess I don't have to issue the standard warning of do not make any change to an iPhoto library from the Finder, do I.
OT

I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?

I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?

Hi Simon,
I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.
For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.
If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.
Please let us know how it goes.
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When I try to send an email I get the message rejected by the server because it does not allow relaying. I have sent mails for months with no problems. Can anyone help

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thanks
Alison

https://discussions.apple.com/message/16832350#16832350 follow the link user was having same problem. Solution was given.

TS3297 when I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please?

When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.

I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.

Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul

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Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2

HT1977 When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

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With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes

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can anyone help please.. since iCloud came on the scene My all in one printer keeps saying it is not USB connected.   what do I do
I have been looking for over a week now   and even chatted with the USA but cannot get it to work.
I am really struggling

Thanks
someone named Eloisa   she gave me   a phone no.   or visit hp.com/uk
cannot make head nor tale of it all. I am old. and find everything hard to undertstand

Can anyone help please. how do i get the home button to appear on the touch screen my home button has stopped working?

can anyone help please. how do i get the home button to appear on the touch screen my home button has stopped working?

I have same problem.
However, I am unable to turn on Assistive Touch.
At one time I was able to activate it, but it went away and now I cant reactivate.
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I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?

I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

TS3510 I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?

I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?

I spoke with Apple Support this morning and they believe anything MobileMe related is due to the conversion over to iCloud that's taking place.
As for other email clients, check with your host to see if settings have changed on their end. I use inmotionhosting.com and over the weekend the updated their outgoing requirements so that a password authentication is now needed.
Hope that helps get some on the right path to resolving their issues!

HT201210 my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?

my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?

Make sure you are using current iTunes on your computer. Click the iTunes Tab at the top of this page. Or try to Restore your iPhone with a different computer.

Firefox frequently 'not responding' having auto-installed version 10 yesterday. No previous problems. Have disabled all plugins and uninstalled and then re-installed Firefox several times today. Problem persists. Can anyone help please?

Firefox frequently 'not responding' having auto-installed version 10 yesterday. No previous problems. Have disabled all plugins and uninstalled and then re-installed Firefox several times today. Problem persists making continued use of this browser very unlikely unless a quick solution is found! Can anyone help please?

Perform the suggestions mentioned in the following articles:
* [[Firefox is already running but is not responding]]
* [[Firefox hangs]]
Check and tell if its working.

I can't upload photos from iphoto (on my iMac) to facebook. Error message comes up saying 'error occurred with iphoto - try again later'. I've installed the latest software updates but still can't get the photos to upload. Can anyone help please.

Hi, Hope this is in the right place.
I'm trying to upload photos into facebook from my iMac. I've clicked on the upload to facebook icon in iphoto but just get an error message saying 'error occurred with iPhoto - try again later. I've also had problems lately when I click on a photo to open it I just get a grey screen with an exclamation mark. I've downloaded the latest software but nothing seems to work.
Can anyone help please?
Thanks hopefully,
Karen

Karen,
I'd recommend reposting in the iPhoto forum, you can find it at:
https://discussions.apple.com/community/ilife/iphoto

I am having difficulty getting my scanner (HP5590 Scanjet) working with my MacBook Pro, can anyone help please. It did work alright with my IBM notebook.

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