I am having ipad 3.whenever i sync ipad with my pc the computer stucks during the sync and leaves me with the option of turning off my pc and restarting it.I am using windows xp.

This problem started to occur from day 1 but since then i rarely use itunes.But now i want to upgrade to ios 7 when its available via itunes.

In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her.

Similar Messages

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    See if this fixes things.
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  • HT1386 I have a new computer with windows 8.1.  I want to add the 52 Gb of music now on my old ipod to itunes on the computer.  I don't want to wipe out the files on the ipod by syncing to the new computer which has no music files on it yet!  How can I do

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    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
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    Launch the Console application in any of the following ways:
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    Click the Clear Display icon in the toolbar. Then try to update. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
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  • Hello My ipads Power button is not working properly when I press it once it shows option to turn off instead of locking and some other display problems like it suddenly lockes down or display disappears ...Please help. Thank You

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    Thanks for that information!
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  • I am having trouble with my i pad it freezes it turns off by itself and the screen turns blue?

    I am having trouble with my i pad it freezes and it turns off by itselfI and screen turns blue?

    Start by rebooting the iPad by holding both the power and home buttons until the apple logo appears and it restart, ignoring the red slider if that appears.  See if that helps.

  • I'm also having a music issue.  When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything.  I've tried to delete it and it won't let me but it does not show up on my phone.

    I'm also having a music issue.  When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything.  I've tried to delete it and it won't let me but it does not show up on my phone.

    By the way, I have tried shutting of the display switching in the power settings.  That was basically the only real answer I found anywhere.  It didn't work.

  • I was trying to make a new screen recording using quicktimeplay, but when I watched the video after recording it all I could hear was me talking while the video was showing on the screen. How do I turn off that recording and turn the right one on? thanks

    I was trying to make a new screen recording using quicktimeplay, but when I watched the video after recording it all I could hear was me talking while the video was showing on the screen. How do I turn off that recording and turn the right one on? thanks

    Hi j2399123,
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    http://support.apple.com/kb/PH5882
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    Nubz

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