I am having issues logging into Adobe Muse

When I load the software I get a message that Further Account Information is needed and it leads me to a screen to log in using my Adobe ID which I enter in and then get a screen that states an Unexpected Error has Occured and to try again in a couple of minutes 1-200. No matter when I try to log in I get this issue, I am almost to the point to claim that if Adobe cannot help with this Muse is not even worth the $29.99 a month without a year contract and I have signed up for the year contract becasue if the software would allow me to log in it would be useful, though if you cannot login the software is worthless, and with this problem I don't think I would consider to try any of Adobe other offerings now that all their software is in this format. I have tried changing my password and I have tried to uninstall and reinstall with no luck. The following are screen shots that I get when trying to load Muse.

Hi -- my reply, I'm afraid, won't be very helpful. I am having the same problem and have had the problem several times in the past.  It's extremely annoying and a major disruption to my work.  I do wish someone at Abobe Muse would provide a solution (or better still prevent) to the problem. 
Any help ? - -the screenshots above could have been take from my own screen earlier this pm.
Jennifer
Post-script:  deleting the OOBE file will work but it's hardly something that one should have to do on a frequent basis.  Really?

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