I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

I had the same experience with a new iPhone 5 that I bought last week. Did not have a chance to measure battery life before the 6.0.2 upgrade installed but I set up my phone exactly like my 4S and immediately started running out of power after short periods. Went to Xmas get together with fully charged 5 and 4S. Heading home the iPhone 5 shut down for low battery and the 4S had 65% power. Both phones had two half phone calls on then and no data usage.
That night I fully charged the iPhone 5 and, without lighting it up, put it on my night table. Next morning I picked it up and looked at battery indicator and I had 42% charge with NO activity!
Tried it again next night and wound up with 37% charge. (Slept longer).
Today I called the carrier and reactivated the 4S. Took the 5 to Apple Store and they kindly gave me choice of new replacement phone or refund. I took the refund. Uniquely, the Apple Store said it was Verizon CDMA phones that were coming back.
The are other strings on this with temporary solutions, but from my experience with 7 firmware changes on an HTC 4G phone the problem will continue because the solution will be hardware caused. We are in the days where RTM means Rush to Market - not Release To Manufacturing.
I fear the only solution is to either wait for the next model (I did not notice a really major change in performance over the 4S in LTE heavy Seattle area) - or switch to another manufacturer.
It might be useful for these forums to indicate if you have a GSM or CDMA phone to see which have more problems.
Discouraged....

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Good day actually i purchase second hand iphone from Swiss and we i try to open it in Egypt the phone showing it's locked as it was working in Swiss, so no one will help me like Apple it self just i want to know what is the way to fix this issue please?

good day actually i purchase second hand iphone from Swiss and we i try to open it in Egypt the phone showing it's locked as it was working in Swiss, so no one will help me like Apple it self just i want to know what is the way to fix this issue please?

You need to find out who the carrier was in Switzerland and see if they will unlock the device. The carrier with the lock is the only one that can authorize the unlock. You may need to check with the original owner and see if they can get it unlocked by the carrier if you do not qualify.

Hi Apple friends, my question is regarding, the last iOS 6.1 upgrade, why it include the LTE 4G to the iPad4 and iPad Mini with Telcel in Mexcio, and Why it was not for the iPhone 5?, when Apple will enable this feature LTE 4G on the Iphone5 to Telcel?

Hi Apple friends, my question is regarding, the last iOS 6.1 upgrade, why it include the LTE 4G to the iPad4 and iPad Mini with Telcel in Mexcio, and Why it was not for the iPhone 5?, when Apple will enable this feature LTE 4G on the Iphone5 to Telcel?

And Apple won't tell you. All they will tell you is what countries are supported for LTE right now. You can express your interest to Apple via their feedback pages, if you wish:
http://www.apple.com/feedback/iphone.html
but you will not receive a reply. It may be waiting on Telcel to approve. They may not feel that their LTE network is robust enough to handle that much load yet. But I'm just guessing. We'll just have to wait and see what develops.
Regads.

Images I move from one folder into another are disappearing, at first it was occurring immediately if I did not copy and paste the images. Today however I found out that images I had been using for days just up and vanished from their new location.

Images I move from one folder into another are disappearing, at first it was occurring immediately and only if I did not copy and paste the images. Today however I found out that images I had been using for days just up and vanished from their new location. A few of these images had copies in another folder that remained and the ones I couldn't find may or may not have ever had copies. I had backed up my system with time machine recently as well, so I went into the backup to retreive the lost images. When I searched and found the backup copies I got the error "the file alias cannot be opened because the original cannot be located". The crazy thing is that the images that remained on my computer did not give me the same error and opened like they should.
In short images that I am creating, saving, and using are disapearing so epically that even time machine versions are affected when retrieval is attempted. Any suggestions as to what I could be doing wrong without realizing it? Or perhaps other people have had similar bugs that are software related and have a solution?

Hi Kevin,
I understand what you tried to do but it doesn't work that way. Swapping drive names will just mess things up.
You should be able to reconnect the files though: in the Locate Referenced Files dialog make sure you click the Show Reconnect Options button — this will give you access to all the connected drives. Locate one of the files and hit Reconnect All. Should do the trick.
Best

WHEN apple will fix iwork KEYNOTE to run with lion?

WHEN apple will fix iwork KEYNOTE to run with lion?
Please geniusssssss do this ASAP... I need to keep my projects and job based in KEYNOTE.

I had the same problem. Most of my presentations are 1.5 to 2 gigs and Keynote ground to a halt with 10.7. I think it's the new automatic autosave 'feature' in the new OS. Large Keynote files seem to be haning (spinning beachball) but may actually be saving in the background. Unfortunately the new 10.7 has autosave on as default.
Try turning off the Lock documents button delightfully hidden in 'System Preferences/ Time Machine/ Options'. It may help.
I still run into occasional beachball problems with Keynote but not as often.

Any news from Apple as to when they will fix the issue that iphone 4s will not sync music with itunes?

I have tried all of the suggestions in the support communities. Itunes shows that my phone and my library are synced, however none of the changes I made to playlists show up on my phone
Is there any word from Apple as to when this will be addressed?

So this isn't just me? I'm getting on a flight in 12 hours and I've been trying to copy a book on tape over... I've got my cable but nothing will sync. It just keeps insisting I put everything on the cloud... However I can't bloody download audiobooks from the iCloud when I'm on an AIR PLANE. Would be nice to fix this up...

I'm trying to purchase a movie from the iTune store. I get a message that said cannot connect to iTune store. I want to know what I can do to fix this problem?

I have this problem since Hurricane Sandy hit, I had tried to purchase games and movies from the iTune store and it continues saying cannot connect to iTune store.

I know nothing about the app. Is it working properly otherwise? Did you try quitting Hooked On Words and the App Store app completely, restart the iPad and then try to purchase the app again?
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of both apps that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Did you try deleting the app, reinstall it and then see if you can make the purchase? Tap and hold down on the app icon until it jiggles on the screen and then tap the X on the icon to delete it. Tap the home button to stop all of the apps from jiggling. Download the app again. See if you can make the purchase then.

I just bought ipod 5 on ebay and the seller did not know passcode can the apple store fix this problem

i just bought a ipod on ebay and seller does not know passcode if i go to the apple store can they fix my problem?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
The previous owner still has to remove the device from their account in order for you to activate the iPod.

HT5717 Our company had to remove this Java for OS 2013-004 upgrade because it broke all of our Java installers. Does anyone know when Apple will solve this new problem?

Hi,
People at our company installed the latest Java for OSX 2013-004 1.0 Apple Update and all of our software installers failed to run anymore. The only way to kill the installer was Apple Menu -> Force Quit after that. We all had to downgrade to Java for OSX 2013-003 to work.

Welcome to Apple Support Communities
I have heard problems with that update. Unfortunately, we don't know when an update will be available. Apple often releases Java updates at the same time as Oracle, but we don't know more things

I forget my id iclould when i update my software it want me actaviefation id and i dont know what ican do to open my ipad ?

i forget my id iclould when i update my software it want me actaviefation id and i dont know what ican do to open my ipad ?

Hello princeflwks,
Thanks for using Apple Support Communities.
It's not clear to me whether you forgot your Apple ID or the password for your Apple ID, so please follow the appropriate link below for the issue you're experiencing.
How to find your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
Take care,
Alex H.

TS1538 Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately

Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately    both phone stuck on recovery mode with error 1, and 3
I got Error 3 on IPhone 5 and error 1 In IPhone 5s , I did lot of try as I can my level best , like Update iTunes, stop all security, change cable even change computer format my laptop and install everything fresh in window   I did try to with Mac of my friend,
Change Internet connections try with DFU mode, Make DFU file Also with redsnow   everything I did
Whatever on internet information like go to cmd and run as administrator to make change hosts file
Like ipconfig/flushdns everything everything what I can…. but I dint get good results and good information about this error
Somebody told me this is hardware problem, I make change my battery and charging connector too.
I don’t know what to do next.. because I don’t leave any experiment on my stuck phone..
Note : one is big issue that apple support team is also and giving good answer
I am in Saudi Arabia so I don’t have any nearest store of Apple.. even Saudi Is Big Consumer of IPhone
Its Really Bad its big Loss of Money I can’t afford more , Now will not Buy Any IPhone in future if I don’t get solution..
Thank You..

What the **** is this taht you will not provide any service due to just a bit jailbreak..
we are not much tecnical person.. and mostly consumer dont have good idea about Jailbreak. make your device much better secure from hacker and jailbreak please we cant afford much money please give me any solution i ll not do jailbreak again please

I am having a issue with getting data useage alerts for my iphone 4s

I am having a issue with getting data useage alerts for my iphone 4s from AT&T. I do not download anything huge at all.
I looked into it and figured out that the phone dials out nightly at 12:29am every night. I went into my settings and went to general..about..diagnostics and useage..then diagnostics and useage data to see this. I then clicked don't send...but I am still getting useage alerts. Can anyone help me please...
Thanks

Honestly, from reading the thread linked, they all come off as a bunch of whiney people that cannot be bothered to help themselves.
Little to nothing in that thread indicates an issue beyond inept consumers. Yes, I read several pages on the incessant gripes. Very few made any actual attempts to troubleshoot issues before whining about the "Apple issue" and those that did actual troubleshooting got their issues resolved.
So no, Apple has nothing to fix beyond a few specific devices that are experiencing hardware issues.
If you have actually put forth effort and done the basic troubleshooting, take the device to Apple for evaluation and possible replacement. Whining will get nothing accomplished.

My wife and i have an iPhone 5 6.1.2 firmware.. We both are having horrible wifi signals. We have done everything we can.. What update will fix this? I get full bars on my iPad 2 through my whole house.. Be standing right beside the router with iPhone NO

My wife and i have an iPhone 5 6.1.2 firmware.. We both are having horrible wifi signals. We have done everything we can.. What update will fix this? I get full bars on my iPad 2 through my whole house.. Be standing right beside the router with iPhones and it cuts in and out.. Drops from 3 wifi bars to 1

I am having the same problem with brand new Ipad Mini at my house.
It connects to the WiFi fine - but will not pull an IP address in DHCP mode, or if I set all the IP info statically - it still will not get any network access.
This doesn't look like a WiFi issue, as it does connect and is seen by the WiFi Access Point. All the normal WiFi fix stuff doesn't help.
- Using a Dlink DAP-2553 which is less than 2 months old.
Other devices connect fine, including Ipad 2.
This same Mini worked fine at another house and also connected to a mobile hotspot fine....so seems to be some weird IP issue with maybe this Access Point or maybe the older Router that I have (older Netgear)?
I am actually a network engineer and still have not been able to find a solution. Both the Ipad Mini and the Dlink WAP have the latest firmware loaded.
Wondering if anyone has found a solution to this problem.

I just bought a new computer and im having trouble with transferring my purchased songs to my iphone please help

im having trouble with tranferring my purchased songs to my iphone . The problem is that im using my house desktop windows computer because my laptop is broking and all my songs are mainly on that one . Right now im trying to see if i can tranfer my purchased songs from the desk top itunes to my iphone .Its not showing me options for my perdiciment please help!!.

Plug it in and sync it.
What is the issue?
It will erase the current content and replace with content from the new computer.

My iphone has a cracked screen but the problem is with the entry of aurriculares that move to the music I want to know if I would change?

my iphone has a cracked screen but the problem is with the entry of aurriculares that move to the music I want to know if I would change?

Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

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