I am having problems downloading from apple store.

I have problems downloading Adobe Revel (software) from Apple Store.
This software download up to 90% and stop, and I can´t continue download and get this kind of error "Adobe Revel failed to download. Try again from the shopping page" (this is a translation from Spanish Version of Apple Store.
I go to Shopping area of Apple Store and I can´t continue downloading.
I have a iMac (i5).

Read this whole message before doing anything.
Back up all data.
Quit the App Store application if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
Caches/com.apple.appstore
Leave the Library folder open. Try the App Store again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
Cookies/com.apple.appstore.plist
Preferences/com.apple.appstore.plist
Test. If the App Store now works, delete the files you moved to the Desktop. Otherwise, quit again. Put back the files you moved, overwriting the newer ones that may have been created in their place, and continue.
Step 3
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Triple-click anywhere in the line below to select it:
test -d $TMPDIR../C/com.apple.appstore && rm -r $_
Drag or copy and paste the selected line — do not type it — into the Terminal window. You should get a new line ending in a dollar sign ("$"). Quit Terminal.
Test. If the issue is still not resolved, post again.

Similar Messages

  • IOS 8.0.2 Problems downloading from Apple Store

    We upgraded IOS 8.0.2 then purchased an iBook.  Downloading is stalled for hours.   Tried an upgrade in the App Store and same problem.  Downloading is stalled.  Is anyone experiencing similar problem with downloads from Apple Store?

    Hi there sheuston,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    Turn your iOS device off and on (restart) and reset
    -Griff W. 

  • I am still having problems downloading from App Store on iPad Air

    I Am unable to download apps on iPad Air with the current iOS 8.1 system . Has anyone got any helpful tips

    Read this whole message before doing anything.
    Back up all data.
    Quit the App Store application if it’s running.
    Step 1
    Hold down the option key and select
    Go ▹ Library
    from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
    Caches/com.apple.appstore
    Leave the Library folder open. Try the App Store again. If it works now, stop here. Close the Library folder.
    Step 2
    If you still have problems, quit again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
    Cookies/com.apple.appstore.plist
    Preferences/com.apple.appstore.plist
    Test. If the App Store now works, delete the files you moved to the Desktop. Otherwise, quit again. Put back the files you moved, overwriting the newer ones that may have been created in their place, and continue.
    Step 3
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Triple-click anywhere in the line below to select it:
    test -d $TMPDIR../C/com.apple.appstore && rm -r $_
    Drag or copy and paste the selected line — do not type it — into the Terminal window. You should get a new line ending in a dollar sign ("$"). Quit Terminal.
    Test. If the issue is still not resolved, post again.

  • HT4009 Is it safe to make in app puchases in a game downloaded from apple store (a game named "lawless" per example) or my card may be hacked???

    Is it safe to make in app puchases in a game downloaded from apple store (a game named "lawless" per example) or my card may be hacked???

    You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    To try and stop it happening again you can use Settings > General > Restrictions on the device to prevent in-app purchases being made, and you might (depending upon its iOS version) also have a 'Require Password' option on the Restrictions screen that you can set to 'Immediately' so that your account's password has to be entered for each download from the store.

  • Free apps page getting redirected to payment page while trying to download from Apple Store

    Hi,
    I had bought an iPhone 5s three weeks back and then downloaded about 15 free applications from Apple Store only. But, now when I am trying to download, the downloading page is getting rediected to the payment page, even for the free apps .
    Can someone help on this? Is there any limit on how many free apps one can download from Apple Store?
    Thanks and Regards,
    Sayantan

    Luckily it solved!!!!

  • Safari & Firefox having problems with the Apple Store

    Hi there,
    I'm having issues using the Apple Store I'd really appreciate some help with. Whenever I go there, whether I'm using Firefox or Safari, I always get a pop-up menu come down, even when I haven't clicked on anything. And it won't go away, so I can't see alot of the stuff on the site, making it unusable. It's best described by a screen shot:
    [IMG]http://i19.photobucket.com/albums/b163/HeavenOnEarth/Picture21.png[/IMG]
    The box on the right comes up without me clicking on anything, the activity wheel at the top of it never changes into anything (just keeps spinning round) and there is no 'close' or 'cancel' button to make it go away. If you look at the bottom of the pop-up, you can see it doesn't even render properly.
    I called the Apple Store number about this and he said to clear all my private data. I have done that in Safari, as it's not my main browser so doesn't matter to me. In Firefox I have only partially done this; I cleared all cookies, the cache, browsing history, download history, saved form information and authenticated sessions. Neither worked to make the pop-up box go away. I could not face clearing saved passwords or saved sessions (with my Tab Mix Plus add-on) in Firefox, so I'm going to try anything else I can think of to solve this before resorting to that.
    I'm guessing this is some problem in the overall system, rather than in either of the browsers, given that they both do it. Would something like Onyx or Cocktail help?
    Also, both my browsers are quite old; Firefox is 1.5.0.6 and Safari is 2.0.4... I don't know if that has anything to do with it, but I'm hoping not. With alot of plug-ins and an already overloaded computer, I'd rather not update to the more processor-intensive new versions. I want a new computer soon, so I'm hoping I can put-off updating til then.
    So if anyone can tell me what to do, I'd be most grateful. I really need to use the Apple Store to look into what Mac to get to upgrade, and right now I just can't shop properly.
    Thanks,
    Charity

    We are all just fellow users here and would have no way of knowing. You'll need to call the Apple Store and ask.
    Regards.

  • HT1725 Why cant download from apple store? "There was an error in the App Store. Please try again later. (100)"

    Why cant i download application from apple store, they said :There was an error in the App Store. Please try again later. (100) and they suggest : Contact iTunes Support at http://www.apple.com/uk/support/itunes/ for assistance. pls help me

    Why cant i download application from apple store, they said :There was an error in the App Store. Please try again later. (100) and they suggest : Contact iTunes Support at http://www.apple.com/uk/support/itunes/ for assistance. pls help me

  • When trying to download from apple store runtime error message 6025 comes up

    when trying to download from itunes store runtime error 6025 comes up.i've tried uninstalling and reinstalling itunes,but that didn't work.any ideas anyone?

    To change the Apple ID for purchases, go to Settings>Store>Apple ID, tap the ID show, sign out, sign back in using the ID you want to use.

  • Why i have been charge 1 USD for free application download from apple store?

    i am using iphone 4 .i have download friendcaller pro - free application from apple store.it is free appilcation even then i have been charge 1 USD
    for this application.why 1 USD is charge for free application.?  

    Hi,
    You haven't Actually been Charged...
    See Here for Details...
    iTunes and App Store Credit Card HOLDS
    http://support.apple.com/kb/HT3702
    Cheers,  

  • Is anyone having problems downloading from the app store today (4/11/15)

    When I tried downloading the iTunes update through the store, it would get to about 29mb after 5 minutes and then it would reset and start again. I ended up downloading iTunes from the Web site and it only took a couple of minutes to download compared to the 5 minutes or more that it was taking the app store just to get 29mb downloaded. I am now trying to upgrade to 10.10.3 from 10.10.2 and it says it will take 1 day and 14 hours to download and I know it did not take that long to get the last update. I feel that there is a problem in the app store program because as I said downloading from the internet is working at a much faster speed.
    Thanks,
    Patrick.

    Thanks R.W.R but what I was saying was that I did get 10.10.3 installed using the standalone download instead of the app store. Because I tried using the app store several times to do the update, I know have 10.10.3 showing up five times in the updated in the last 30 days section. I guess after 30 days it will go away, I just didn't know if there was a way to clear some of the duplicates out before then.
    On the bright side, the 10.10.3 seems to have fixed the folder action issue. I can now use folder actions again which I really missed. I compared the folder action plist now with the older plist and noticed they are handling the folder actions differently now. They are now using osa scripts and dispatcher ticks to run the action. So far it seems to be behaving itself and not trying to gobble up all the memory in the system.

  • How I can delete a game I download from apple store

    Head soccer game I don't know how to uninstall it? anyone know

    Hello nadiz6,
    It sounds like you are wanting to delete an app that you downloaded from the Mac App Store. This is how you do it from the article named:
    How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
    http://support.apple.com/kb/HT5772
    Mac or PC
    Before you delete, find out if you'll be able to download the app you deleted again (it depends on where you live).
    Launch iTunes.
    From the Library pop-up menu, choose Apps.
    Click the app you want to delete.
    Press the Delete on your keyboard.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Download from Apple Store Question re play back

    Second Generation Apple TV. all up to date software. 
    Rented movie from Apple TV  then selected "download and watch later" option.  Later came and we wanted to watch the movie and to our disappointment, when we selected play, THEN the download started, only Then, not earlier.  We live in a remote area with a slowish internet connection compared to metropolitan areas, so we plan ahead to have movies our grandchildren want to watch when they visit.  Had to abandon the entire idea since we didn't have 2 hours to wait for the movie to download. 
    How do we actually get the Apple TV from the Apple Store to "Download and Watch later"?

    If you turn the Apple TV off or use it to do something else, anything downoaded will be lost.
    If you have a slow internet connection, the best plan is to rent from a computer where the download won't be lost and can be streamed to the Apple TV at any time once fully downloaded.

  • I have been having problems downloading apps with my cellular data. I try installing apps from the app store and when it starts loading it just stays loading for a while but all of a sudden it loads all the way and then it restarts It goes back to waiting

    I have been having problems downloading apps with my cellular data. I try installing apps from the app store and when it starts loading it just stays loading for a while but all of a sudden it loads all the way and then it restarts. It goes back to waiting

    https://discussions.apple.com/message/19584729#19584729

  • I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    Click here and ask the iTunes Store staff for assistance.
    (102938)

  • HT1386 I am having problems downloading my music from my PC to my iphone 5s. I have i-tunes on my PC which I also have a different apple ID than what is on my iphone. I tried once to sync and download but do not know where it went. Please help

    I am having problems downloading my music library from my PC to my iphone. I have different apple id's for i-tunes and iphone5s. I did connect iphone to PC via USB and was able to sync and download, but do not know where it downloaded to. I looked under my music on iphone and nothing there.

    You have Sync Music selected under the Music tab or selection for your iPhone sync preferences with iTunes on your PC?

Maybe you are looking for

  • Multiple Google calenders in iCal and on iPhone

    I have a google calender account. I use the CalDAV to sync it with iCal. However, in google calenders you can create multiple calenders (for instance, one for work, one for home. Every calender with a different color). I can't seem to sync both calen

  • Episode shows up in Podcast app but is "not downloadable"

    I am aware that iTunes is having some problems but I can't tell if this is associated with those since I had this same problem once back in November and it was never resolved. I podcast on Tumblr, but I use feedburner to create enclosures on rich med

  • Zen Vision: M apparently enjoys rebuilding the libr

    Well I have 30g Zen Vision:M, and everytime I reboot or it has to do its loading thing (where It starts up for about 5 seconds before it plays music after it's been off for 5+ hours or something), It starts rebuilding the library. I have tried the Cl

  • I have lost my tool bar on my MSN homepage how do I restore?

    I have lost my tool bar I do not have the arrow buttons favorites etc. How do I restore them? thanks

  • Client Certificate Authentication not working in OSB 11g

    Hi All, I am currently having an issue with getting a 2 way SSL handshake to work in a production environment. We have the set up working and fully functional in a Test environment, however when we have deployed the code and made the same config chan