I am having problems installing Creative Suite 3 to my new Mac
I bought Creative suite 3 for my iMac a few years ago and recently have a new hard drive for my computer installed. Old contents were removed to an external memory. Now I can´t use my programs (photosho etc.) What to do?
you can't use because you exceeded your activation count? if so, contact adobe support for a reset: http://www.adobe.com/support/chat/ivrchat.html
you can't use because you lack the install files? if so and if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
some other reason? specify.
Similar Messages
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My old Mac Book is broken and no longer turns on. A couple of years ago I bought the Creative Suite from Apple and would like to transfer this to my new Mac Book. However, to make things more complicated I seem to have misplaced my disc. How do you suggest I can transfer the Creative Suite to my new Mac?
Many Thanks,
JessYou would not want to transfer it even if you could. Transferring doesn't work in most cases. You need to install using installation files. You can download those files (can only provide a general link since you didn't indicate the version)...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You will need your serial number to activate, which is normally on the disc case. If you registered the software when you originally installed it then you might be able to find it recorded in your Adobe account online in the My Products section. -
I'm having problems installing ps cs2 on a new mac book pro
Im trying to install ps cs2 on my new mac book pro and i get a message that says unable to in stall contact the software company. I've used this on two other computers. the last computer had issues and dumped photshop onlong with other software.
You won't be able to install CS2 on a new Intel-based Mac.
CS2 for Mac was written for PPC-based Macs and will not install or run on new Macs. -
Having problems installing Creative Suite 6.
I get the error message:
Error Cannot open file "DesignWebPremium_CS6_LS16.7'z. It does not appear to be a valid archive.
If you downloaded this file, try downloading again.
I have tried downloading with Internet Explorer and Chrome. Both give the same error message. I want to install the software on a new computer, then uninstall it from the old one.
Please help,
MicheleHi,
I think it's an incomplete download.
Thanks,
Rameez -
Problem installing Creative Suite 5.5 Premium trial
Problem installing Creative Suite 5.5 Premium trial: I get an error messages that says "The following disk images couldn't be opened ... image:Design Premium_CS5_5 ... reason:Invalid checksum. What am I doing wrong? Thanks, Sara
Try uninstall all Adobe software from the PC before installing CS 5.5, then reinstall them back again after you installed CS 5.5.
Refer to:
http://voyager8.blogspot.com/2012/03/trick-of-installing-all-software-in.html -
I am having problems installing creative cloud: It says "cannot make folder/Cookies:permission denied (error13)
Try below steps
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go ( make sure to opeb ~/Library not /Library, there will two library )
Then open Application Support
Right click on Adobe folder
Click on get info
Under sharing and permission click on lock icon and unlock it
Click on symbol and Add Administrator and your current user name ( if not added )
Then give read and write permission to user name, admin, system and every one
Then click on Gear icon and select 'Apply to Enclosed
Click on lock icon
Try to install Creative Cloud App. -
Having trouble installing iMovie HD on a new Mac with Mavericks
I am having trouble installing iMovie HD on a new Mac with Mavericks.
I know that iMovie HD works with Mavericks because we are using it on other Macs successfully. However, those machines were upgraded starting with OS 10.6. In other words, iMovie HD was installed on these Macs when the Macs had Snow Leopard.
When I use the iLife 06 disc, I am presented with “You can't open the application “iLife 06” because PowerPC applications are no longer supported."
I understand that iMovie HD is universal, not PowerPC. How can I get past this to install iMovie HD.
ThanksOK, I made some progress.
I used Pacifist (Shareware) to open the iMovie HD 6 install packages from the iLife '06 installer DVD (iMovie.pkg and iMovieThemes_Tiger.pkg) and let Pacifist install them to the right places.
But doesn't iMovie HD 6 require QuickTime 7 to work ? -
Problems installing Creative Suite CS4?
I had to have a new hard drive fitted on my intel iMac. When I tried to install Creative Suite Design Premium CS4 I had the usual problem of the installer hanging up at 90%.
I have spent several hours with Adobe Support trying to resolve the problem. Even they do not seem to be able to find a solution? At the moment I have a clean instillation of Snow Leopard 10.6.I have not downloaded any updates or installed any other programmes and am still the same problem.
Does any one have a solution?
DavidRunning the installer through command line may solve your problem. For the steps please refer to solution#3 of the following kb article -
http://kb2.adobe.com/cps/407/kb407428.html -
Having trouble installing Creative Suite 4
When I install Adobe creative suite 4 on my mac everything gets installed except for photoshop. When it gets to the menu to select to install Photoshop it will not let me check the box. Does anyone know why?
Try the CS5 Clean Script:
http://www.adobe.com/support/contact/cs5clean.html
Yes, it works with CS4.
Bob -
Problems installing Creative Suite 5.5 Design Premium
I'm trying to install Adobe Creative Suite 5.5 Design Premium on a new computer (Windows 7) from DVD's and receive an Installation Status message at the end of installation that says there were 2 fatal errors, 43 errors, and 43 warnings. It installs some of the programs, but doesn't install Illustrator, InDesign, or Flash Catalyst. I've tried installing four times and received the same message each time. I've verified with Adobe Customer Support that I'm using the correct serial number code. Any thoughts/suggestions?
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 43 error(s), 43 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {BAE5212B-6651-4AD8-B26A-1B284D2665C6} AdobePDFL CS5 9.9.0.0 -----------
FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobePDFL9.9-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{BAE5212B-6651-4AD8-B26A-1B284D2665C6}'. Error: Error 23 Data error (cyclic redundancy check).
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
----------- Payload: {E5F5A323-E3CA-4710-ABBB-2C0C25516F89} Adobe Player for Embedding 3.2 3.2.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9416FE9E-345E-11E0-BC42-0024E8692489} Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US 3.5.0.0 -----------
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Duane\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Duane\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0
----------- Payload: {7745F18B-FD8A-4011-BE16-588900C503D0} Adobe Flash Fonts1 1.0.0.0 -----------
----------- Payload: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 -----------
FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobeFlashCatalyst-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{D8CCCF4C-C227-427C-B4BE-736657D2AB7E}'. Error: Error 23 Data error (cyclic redundancy check).
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Buzzword CS5.5: Install failed
ERROR: DW050: - Digital Publishing: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Adobe Linguistics CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Install failed
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler x64: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - Adobe Toolhints CS5.5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Adobe Content Viewer: Install failed -
Problem installing Creative Suite CS4, major help needed
Basically I need help asap because I uninstalled my previous versions of PS etc to install this and work has to be done.
I installed the "Adobe Creative Suite 4 Master Collection" yesterday without problems, but then something happened to my machine last night which forced me to do a system restore.
I restored and the suite was no longer installed, since then I have had many problems trying to install it again.
It keeps getting up to about 5/8 of the progress bar then it freezes on "Currently installing Adobe Flash Player 10 Plugin". I did have trouble trying to install "Adobe Flash Player 10" before and finally managed to do it, but it's still freezing when installing the suite.
Help would be greatly appreciated.
Many thanks in advance.
LiamOK now it's installed, all of the programs work fine except for photoshop.
I did have photoshop cs2 and cs3 previously installed.
I load up "Adobe Photoshop CS4" and it starts loading, it says "initialising" etc and then when it gets to "Building TWAIN menu items" it pops up with the "Adobe Photoshop CS4 has encountered a problem and needs to close. We are sorry for the inconvenience" message window asking me to "Send Error Report".
Any ideas please?
Regards
Liam -
Problem instaling Creative Suite 6
Hey,
i´, having difficulties installing the Adobe Creative Suite 6 Production Premium on my IMac.
After 2% of the installtion the dvd gets ejected and a warning comes up that it´s an illegal Version of some kind.
I have the original DVDs and a valid Key (Should be valid, i installed it a Week ago on my other Imac.)
I´m running Mac 10.6.8.
I Tried installing the 30 Day Version, the normal Version with the Key and both with the Internet turned off.
greetings from Germany
MarcelI was finally able to get this to work but the actual link to the CS6 versions is here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
Problem Installing Creative Suite
I just downloaded Adobe Creative Suite, and although the files seem to have all downloaded fine, there is no sign of the installer that Adobe says automatically downloads with the software. So I have the files, but I have no idea how to extract/open them. According to Adobe, the installer is supposed to automatically start installation, but it didn't. How do I install the files. I am operating in Windows 7.
Hi wildalaska,
Could you please let us know if the downloaded file ends with .7z or .exe as while downloading setup you need both these files to extract and start the installation. If the downloaded file ends with .7z then use any Extractor softwares like(7zip, Winrar) to get the setup.
Hope it helps.
regards,
Abhijit -
Problems installing Creative Suite 6
I recently purchased Creative Suite 6 Design & Web (disk) and I am trying to install onto my new Macbook Pro. I just realized there is no place for disks Is there a way to download everything online using the serial number? Thanks for your help!
Hi iamjulznally,
You can download the software from the below mentioned link
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Please read the 'Very Important Instructions' before starting the download.
Thanks
Kapil Rupani -
Problem Installing Creative Suite 6 Production Premium
I am trying to install the student and teacher edition of Adobe creative Suite 6 production premium. I received the serial number authorization and I can get through all the initial questions however when the install starts it stops at 2% while it's trying to install the dynamic link support. It takes about 30 minutes and then I get this error message: Installation Failed. Adobe Genuine Software Verification Failure. I have run the cleaner tool and have removed all previous creative suite installations. I am running Windows 7 service pack 1. I have tried this three times..
I tried to go through live chat but once I finally got to the first representative they couldn't answer the question and I've waited an hour to be connected to a technical support person and no one has come back to address this. Any help would be greatly appreciated.
Thanks
SteveI was finally able to get this to work but the actual link to the CS6 versions is here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
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