I am having problems installing Photoshop Elements

Still do not understand what exactly I have to do to Download ( Install failed ????) Photoshop Elements Trial 11. Does this mean unles I fix it asap I will "lose" some/all of the free 30 days ? I tried in the past to trial Photoshop Elements 10 and just gave up.
I am very interested in upgrading from 9 as I have not found it an "improvement" on earlier version I had.
In fact, it has proved quite hard to see etc being so small and all so dark. Not an improvement.
Also very quick to freeze and crash my laptop.

Branched this out to a new discussion.  Do you receive any error messages when you are installing the software?   Downloading is the process of obtaining the install files.  Installing is the process of getting the software on your computer.

Similar Messages

  • I am having problems install Photoshop elements 8.0 and premiere elements 8.0

    I have recently received both photoshop elements 8.0 and premiere elements 8.0 and neither will install.
    I have gone through (at length!) all the support suggestions e.g. adusting accelaration etc. Absolutley nothing works! I have spent over 4 hours trying to sort this problem which as it is a new product is extemely disappointing. I look for any helpful advice or should I just claim my money back?

    I tried downloading the trial version which seems to have gone through. However although i can see lots of new files in a "Premier elements" folder in programs, I cannot see any way to open it. It has not appeared on the programs list and there is no shortcut on the desktop. How am I supposed to access this software?
    If this is a trial, you really should make it more user friendly as I am not impressed at all so far.
    I have spent over 6 housr now trying to get this sofware to work. If you cannot nwo get this to work, i will return to store and get refund (and use a version of Pinnacle recommended by a friend who has had no problems!
    I look forward to an easy and quick resolution.
    P.S I note your on line chat is useless as it is only available to USA residents.

  • I'm having problems installing photoshop elements 9

    Everytime I try to install it the program rolls back due to error 1935. "An error occurred during installation of assembly components (AE56AAFS-F3CO-3048-8859-AIE50A3E278F)HRESULT:OX8007054F.
    Is the installation disk software faulty? Do I need to return the product to the retailer?

    Hi marcia,
    Are you getting this error after seeing the below error dialog as it says in one of your other forum post?
    "Everytime I try to install it the program rolls back due to error 1935. "An error occurred during installation of assembly components (AE56AAFS-F3CO-3048-8859-AIE50A3E278F)HRESULT:OX8007054F.
    Is the installation disk software faulty? Do I need to return the product to the retailer?"
    If yes, then this error normally appears when the VC++ runtime installation fails on the machine. Try downloading and installing the VC80 and VC90 runtimes from Microsoft website and see if their installation works fine on your machine? If no, then we have the root cause of the error and we can look more on the web on how to resolve it.
    Regards,
    Ankush

  • Having trouble installing Photoshop elements 12 (dvd version) for Mac

    Having trouble installing Photoshop elements 12 (dvd version) for Mac. It says "Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem." What do I do???

    Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.

  • Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

    Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

    there are two files for win os, an 7z and an exe.
    download both, place both in the same directory and click (or double click) the exe.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • Having trouble installing photoshop elements 12

    Hi all, hopefully someone can help me with a problem I'm having installing photoshop elements 12 on my vista pc. Basically I have tried downloading the trial via the download assistant but the program will not load or show any signs of working after I download it. I have also attempted to directly download the trial from Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools but file 1 only seems to download a 1.5mb file that will not open (similar to the download assistant). File 2 will download but upon unpacking it, the installer program in the download will not respond.
    I have tried turning all of my antivirus off, and have been downloading with firefox as opposed to internet explorer. I have not had any error messages pop up as no programs or downloads I have tried even seem to load up.
    Any help that anyone can provide would be greatly appreciated.

    Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.

  • Problem installing Photoshop Elements 10

    I am trying to install Photoshop Elements 10 on my Macbook air using remote disc and every time I get to the point where I put in the serial number and sign in I get the following error code; "Your installation encountered errors" and below that, "Inconsistency in the installer database. Please restart your computer and install again." Thanks, I would appreciate any suggestion on how to solve this issue.

    Photoshop Elements

  • Problem installing Photoshop Elements 9

    When I try to download photoshop 9, it states: "the wizard was interrupted before Photoshop elements 9 could be completely installed"
    Please help.
    Thank you

    Which operating system are you using?  Were you able to install Photoshop Elements 9 previously?  What have you tried so far to resolve your difficulties?

  • Problems installing Photoshop Elements 11 upgrade

    I'm trying to install photoshop elements 11 and premiere elements as an upgrade from elements 6. When I click on 'download' on the order page the next screen tells me that I'm using internet explorer 4 or earlier and have to use a later version.  My browser is IE 10.  I tried downloading IE 10 just in case but it told me that I already have it.  How do I get past this screen?  Thanks.

    Personally I prefer the disks that come in a box. 
    Perhaps you could download a copy of Chrome and use that if IE10 is acting up.

  • I am having a problem installing Photoshop Elements 11.

    The installation begins, however a message appears stating that an error was encountered while installing Shared Technoligies. The message tells me to restart my system. The error message still occures. How can I resolve the problem?

    Does anything here help?
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Having trouble installing Photoshop  Elements 13. [was: I wonder if somehow I might have went to Creative cloud because something crossed my screen, but I am not used to doing this so]

    I could really use Customer Service help. I received Photoshop Elements as a gift for Christmas...I waiting until i got a new laptop so that I could use that as i was having trouble with older computer. However, I am having trouble installing the software...I swear the dvd added the programs, and I saw them in files explorer i think, but then I cannot find or I was not even able to add the serial number to my knowledge, because it was blank...no keystrokes were shown...and i don't see the program anywhere...Could I have down something wrong and it is somewhere in the cloud?

    Thank you. That's what I first thought that I didn't need to do anything
    but install from the dvd drive. However after the agreement, it asks me to
    sign in at adobe. (Sorry, I'm a little tired of looking at this right
    now)...I'll try again tomorrow.
    There is no one that I see how to start using the program as I must sign
    in. However, I have never been able to get the number to your firm. Or get
    the correct number... I think I clicked on a learning tutorial or browsed
    Adobe's website to learn more, but got caught up in all the details.
    I never uninstalled virus protection to run it because I thought that it
    would ask. I'll try again tomorrow I am frustrated. Thank you for your
    patience. I appreciate it totally. It's really sad cause I really wanted to
    create. I have wanted this for a very long time and I can't believe how
    difficult this has been. It would be really nice to know what is really
    wrong. I must not be seeing something or I've done something.
    On Mon, Apr 6, 2015 at 10:08 PM, Ned Murphy <[email protected]>

  • Problem installing Photoshop Elements 10 on Windows 7 PC

    When I installed Disc 1 of Photoshop Elements 10 on my PC laptop running Windows 7, the prompt came to insert Disc 2. Disc 1 would not eject. I restarted the computer to get Disc 1 out. When I inserted Disc 2, the installer would not accept the serial number that I had used the first time saying that it was an invalid number. What is on Disc 2 that I need for full operation of the program? How can I get the 2nd disc installed?

    Liano, I had the same problem today.  If you didn't see it, check out this post for the answer - http://forums.adobe.com/message/4098497
    If you are using Elements 10, there is only a 32 bit version and it installs off Disc 1. 

  • Problems installing Photoshop Elements 13?

    I just purchased a license of Photoshop Elements 13. I have been trying to install the program for the last 2 hours. After waiting 2 hours for the downloading of the installing manager and after that the downloading of the photoshop elements, your program is saying that I don't have the acquired system to install the program.  I am willing to believe that something went wrong, so I try to call the customer service number for Belgium that I could find at the bottom of this email.  After waiting 12 very expensive minutes on the phone, one of your customer service managers tells me that they only handle creative cloud problems. The photoshop elements telephone line no longer exists and that he will redirect me to another line where I will find someone who will help me start up the chat??? After waiting another 10 very expensive minutes on the phone, I simply hung up because nobody was answering.  I don't understand how it is possible to purchase a program that I can not use on my macbook who is only 3 years old. If I buy a bunch of new computers every year to be able to install your products, I might as well close my business. I also have other drawing programs that don't work anymore one the latest macs.  I would appreciate it if you can help me to find a proper solution for this problem. Can I maybe switch to a lower version of the program? If that is not possible, can I get a refund?  I have my own architectural firm and would like to keep working with your products in the future. At the time beeIng, I have already lost money by buying your program and by calling your non existing customer service. So you can understand that I am not feeling very happy.  I hope to be getting your solution to this problem soon.  Hoping to hear from you soon,  Kind regards,

    Hi,
    I believe the problem is that I have a mac with OS X 10.6.8.
    I have added a screenshot.
    What can I do about this?
    Thanks,

  • I'm having problems installing Photoshop Cs6 using the Akamai download manager.Is anyone else having an issue?

    Anyone also having problems?

    use a different browser or download directly,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I'm having problems activating Photoshop Elements 12, with the internet. What can I do?

    I've already installed the Adobe Photoshop Elements 12. I open the program, than I open the "Editor menu" and the the program ask me to sign in. I've already an Adobe Account, but the program tells me that I'm not connected to the internet, but I am. I'm using the browser and all works.
    What can I do?

    Mariarocha it is likely your computer is not currently able to contact our activation servers.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which discusses several common solutions to restore connectivity.

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